2nd line it support Work, Jobs in Harwell, Oxf (with Salaries)

IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- English
- Scripting
- SharePoint
2nd Line IT Support
Sumer —Swindon
- Azure
- Customer service
- Windows
Quick apply
2d
IT Support Engineer (6-month contract)
M3EU —Abingdon
- Hybrid work
- Azure
- Windows
- Microsoft Office
Quick apply
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
Short
NEXT —Didcot
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
5d
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
6d
EFL Teachers Summer Oxford (Non-Residential)
Move Language Ahead —Oxford
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
Brand & Content Executive
Oxford Global Conferences —Oxford
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Driving
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2nd / 3rd Line Security Analyst
KYOCERA Document Solutions —Reading
- Azure
- AWS
- Continuous improvement
- Employee assistance programme
6d
Loss Prevention Officer
NEXT —Swindon
- Up to £28,345 a year
- Weekend availability
- Travel
- IT
Manager Economic Crime Innovation – Fraud
Nationwide Building Society —Swindon
- From £55,000 a year
- Full-time
- Analysis skills
- Financial services
- Communication skills
12h
Revenues Officer
Wokingham Borough Council —Wokingham
- £28,598 - £31,023 a year
- Full-time
- Remote
- Customer service
- Computer literacy
- IT
- Annual leave
- Employee assistance programme
1d
Junior Product Development Scientist
pladis —High Wycombe
- Full-time
- Employee assistance programme
- Employee discount
13d
Technology Delivery Specialist
Wokingham Borough Council —Wokingham
- £52,414 - £57,870 a year
- Full-time
- Project management
- Annual leave
- Employee assistance programme
Digital Innovation Analyst
Wokingham Borough Council —Wokingham
- £40,778 - £45,092 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
8d
Digital Developer
Wokingham Borough Council —Wokingham
- £40,778 - £45,092 a year
- Full-time
- DevOps
- APIs
- Annual leave
- Employee assistance programme
Senior Application Support Engineer
DXC Technology —Reading
- Full-time
- Hybrid work
- Azure
- ERP systems
- Windows
- Life insurance
6d
Social Worker - Locality Team, Adult Social Care
Wokingham Borough Council —Wokingham
- £42,839 - £49,282 a year
- Full-time
- Annual leave
- Employee assistance programme
11h

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IT Support Engineer - Fixed Term

Astroscale
Didcot

Apply Now

Job details

Fixed term contract
£30,000 - £50,000 a year

Benefits

Private medical insurance
Life insurance
Sick pay

Qualifications

Azure
Management
Windows
AWS
ITIL
IT support
Scripting
Mobile device management
SharePoint
Mac OS
Linux
Communication skills
PowerShell
Intune

Full job description

Astroscale UK are seeking a passionate, enthusiastic and multi-disciplined IT Support Engineer to support our IT team on a Fixed Term Contract for approximately 3 months. We are looking for someone who is prepared to roll up their sleeves, get through the support workload and provide an excellent level of service to the Astroscale teams. This person will also be innovative and creative and can bring new ideas to increase the efficiency and effectiveness of the service we provide.

This role will be primarily based around the helpdesk ticketing system to keep track of requests and incidents, escalating to senior members when necessary – you won’t be resetting passwords all day and the work is varied. There will be project work and activities outside of the daily ticket grind to keep you motivated and learning. We leverage cloud platforms from AWS and Azure so you will have the opportunity to work with all these systems to some extent.

Responsibilities

Triaging requests and providing 1st and 2nd line support to a growing user base covering Microsoft O365, AWS and other Astroscale systems, escalating 3rd line to Senior Engineers.
Setting up new, and managing existing, user accounts and access rights utilising Autopilot builds
Installing updates and patches, managing software systems and being proactive
Configuring laptop builds and making recommendations for improvements
Diagnosing and fixing network problems
Intune app packaging for networks
Netwrix auditor configuration and management
Maintaining inventory systems
Managing data backups across our estate
Working with the global IT team to optimise support processes
Developing training materials for Astroscale users
Occasional need to support Astroscale through on-call shifts may be required

Essential Skills

Great at supporting Microsoft Windows 11
Microsoft 365 administration – 2+ years’ experience, including Entra ID, Intune, Exchange, Teams, and SharePoint administration
Laptop automation & configuration
Customer service focussed
Fantastic written & verbal communication and interpersonal skills
Proven work experience as an IT Support Engineer
Good attention to detail and adherence to standard processes and procedures
Ability to think critically and diagnose software and hardware issues

Desirable skills

Experience with Intune MDM
Experience with Microsoft Azure
Experience with scripting languages such PowerShell
MacOS management
Experience with managing Meraki infrastructure
An interest in cyber security
Ability to use network diagnosis tools found in Windows/MacOS/Linux
CompTIA or Microsoft certifications

Benefits

Competitive base salary
Opportunity to work with a highly talented, diverse & dynamic international team with cutting edge technology
Flexible working around core hours in a friendly and supportive environment
Optional 9/75 working pattern
Hybrid working available - expected 3-4 days on site
25 days holiday (increasing yearly up to a maximum of 28 days) + 8 days Bank Holiday
Life insurance and long-term sick pay
Private healthcare (taxable benefit)
State of the art office and cleanroom facility

Location

Astroscale UK (Harwell).

About Astroscale

Astroscale is the global leader in on-orbit servicing, dedicated to the secure and sustainable development of space. The company delivers a variety of innovative and scalable on-orbit servicing solutions, including life extension, refurbishment, upgrades, in-situ space situational awareness, end-of-life, and active debris removal. Since its first successful launch in March 2021, Astroscale has proven rendezvous and proximity operations technologies in orbit during the ELSA-d and ADRAS-J missions. Astroscale spacecraft have been selected for pioneering missions with JAXA, the U.S. Space Force, the European Space Agency, the UK Space Agency, and Eutelsat. As more satellite operators adopt on-orbit servicing to routinely inspect, relocate, remove, and extend the life of spacecraft, the potential of a circular space economy — and a future of no waste in space — is being unlocked. Headquartered in Japan, Astroscale has a global presence with subsidiaries in the United Kingdom, the United States, France, and Israel. Find out more about Astroscale at www.astroscale.com .

At Astroscale we pride ourselves on our inclusive culture. Our essential criteria are based solely on the requirements necessary to perform the role. If any criteria could present a barrier, we are open to discussing reasonable adjustments and are committed to ensuring an inclusive recruitment process. Astroscale is also open to supporting job share arrangements, to further our flexible working offering.

Note to recruitment agencies: Astroscale operates a preferred Supplier List, and we do not accept unsolicited agency approaches. Please do not forward candidate CVs or details in response to this advert, or to any Astroscale employee.

Apply Now

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