sales coordinator Work, Jobs in haslingden, lan (with Salaries)

Customer Success & Sales Support Coordinator
Urban Ice Tribe —Wigan
- £32,000 - £39,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
Quick apply
2d
Sales Coordinator
Solotech Inc. —Rochdale
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
10d
Internal Sales Coordinator
SurefreightInternational Ltd —Bradford
- £25,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
3d
Mobility Sales Coordinator
VSTMobility —Manchester
- £155,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
- Annual leave
- Life insurance
Quick apply
Operations & Sales Support Co-ordinator
Element Materials Technology —Stockport
- Microsoft Office
- Organisational skills
- Contracts
Repair Sales Coordinator
Pickerings Lifts —Worsley
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Sales Coordinator
VOCA Fire Protection —Bryn
- From £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Gym membership
Quick apply
6d
Sales and Distribution Coordinator
Tarmac —Salford
- Overtime
- CRM software
- Sales
- Customer service
- Employee discount
Sales Support Coordinator
John Crane —Manchester
- Full-time
- CRM software
- Microsoft Excel
- English
Quick apply
11d
Internal Sales Coordinator
M.Barnwell Services —Manchester
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
RFQ Sales Coordinator
Hayley Group —Manchester
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Specialist Kit Sales and Operations Co-ordinator
Nationwide Platforms —Birchwood
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Business Development (BD) and Marketing Co-ordinator
Purcell Architecture —Manchester
- £30,000 - £33,500 a year
- Full-time
- Social media management
- Microsoft Office
- Business development
Quick apply
2d

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Customer Success & Sales Support Coordinator

Urban Ice Tribe
Wigan

Quick apply

Job details

Full-time
£32,000 - £39,000 a year
2 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

CRM software
Sales support
Driving Licence
Customer service
Project coordination
English
Problem-solving
HVAC
Organisational skills
AI
Communication skills
Time management

Full job description

Why Join Urban Ice Tribe?

Urban Ice Tribe is one of the UK's leading suppliers of commercial and residential ice baths, chillers, filtration systems and wellness equipment.

We work with gyms, spas, wellness operators, professional sports teams and private clients across the UK and Europe.

As our business continues to grow, we are looking for a highly organised and proactive Customer Success & Sales Support Coordinator to become a key member of our team.

This role is ideal for someone who enjoys helping customers, solving problems, supporting sales activity and improving business processes.

The Role

You will act as a central point of contact between customers, sales, logistics, suppliers and engineers, ensuring enquiries and projects progress smoothly from initial enquiry through to successful completion.

The role combines customer service, quotation support, project coordination and administrative support within a fast-growing business.

Key Responsibilities

Customer Success

Manage customer enquiries via email and telephone.

Provide exceptional pre-sales and after-sales support.

Resolve customer issues wherever possible.

Ensure customers receive timely updates and clear communication.

Maintain excellent customer relationships.

Sales Support

Prepare and issue quotations.

Follow up customer enquiries and quotation requests.

Support the sales team with administration and customer communications.

Assist with order processing and documentation.

Maintain accurate CRM and customer records.

Technical Support Coordination

Log and manage support cases.

Gather information required by engineers and technical specialists.

Issue troubleshooting guides and customer documentation.

Coordinate service visits and support activities.

Monitor cases through to resolution.

Project & Administrative Support

Coordinate deliveries and installations.

Liaise with suppliers, couriers and subcontractors.

Support office administration and business operations.

Provide holiday cover for key administrative functions.

Continuous Improvement

Help document customer enquiries and solutions.

Contribute to internal knowledge bases and SOPs.

Identify opportunities to improve customer experience and efficiency.

Support the implementation of AI-assisted customer support tools.

About You

Essential

Excellent written and verbal communication skills.

Strong organisational and time management skills.

High attention to detail.

Ability to manage multiple priorities simultaneously.

Confident using business software and cloud-based systems.

Professional, proactive and positive attitude.

Strong problem-solving skills.

Desirable

Experience in customer success, customer service, sales support or project coordination.

Experience preparing quotations and processing orders.

Experience using CRM systems.

Experience within engineering, construction, HVAC, pools, wellness, manufacturing or technical products.

Interest in technology, automation and AI.

Salary & Benefits

£32,000 - £39,000 depending on experience.

Opportunity for progression as the business grows.

Training and development opportunities.

Friendly and supportive team environment.

Opportunity to play a key role within a growing and innovative company.

The Person We're Looking For

We're looking for somebody who doesn't simply answer questions—they take ownership, solve problems and help improve the way the business operates.

You'll enjoy working with customers, learning technical products and finding ways to make things run more smoothly for both customers and colleagues.

Pay: £32,000.00-£39,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Wigan, Greater Manchester: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please give an example of a time you improved a process, reduced workload, or solved a recurring problem in a previous role.

Experience:

Customer service: 5 years (required)

Language:

Fluent English (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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Customer Success & Sales Support Coordinator