We're Hiring: Care Navigator (Medical Receptionist) – Join Our Friendly Team!
Location: St Clements Surgery, Upper Brook Street, Winchester
Job Type: Full-time / Part-time
Are you warm, organised, and a great communicator? Do you thrive in a fast-paced environment where every day brings something new? If so, we’d love to hear from you!
At St Clements Surgery, we’re proud to be a caring and efficient GP practice in the heart of Winchester. located in a modern, purpose-built premises on Upper Brook Street, and we’re looking for a Care Navigator to join our welcoming and hard-working team.
About the Role
As a Care Navigator, you’ll be the first friendly face our patients see – and often the first voice they hear. You’ll play a key role in supporting both our patients and clinical team, ensuring everything runs smoothly behind the scenes and on the front desk.
Your day-to-day will include:
- Welcoming and assisting patients and visitors at the front desk
- Managing incoming phone calls and providing clear, helpful information and care navigation
- Handling data entry and keeping accurate patient records
- Supporting the clinical and duty team with a range of vital admin tasks
What You’ll Need
- A caring, calm, and professional manner – even when things get busy!
- Excellent communication and customer service skills
- Confidence using IT systems and a good eye for detail
- The ability to handle confidential information with integrity and discretion
Previous experience as a medical receptionist is preferred, but not essential – the right attitude and willingness to learn matter most.
Schedule
This role can be Monday to Friday full time, or flexibility is available for part-time candidates.
Why Join Us?
- Work in a brand new, well-equipped surgery in a central location
- Be part of a supportive, patient-focused team
- Enjoy a varied and meaningful role where you make a difference every day
Job Types: Full-time, Part-time, Permanent
Pay: From £12.71 per hour
Experience:
- Working in the NHS: 1 year (preferred)
- Medical Receptionist: 1 year (preferred)
Work Location: In person
