Engineer engagement manager Work, Jobs in Headingley, Wyk (with Salaries)

Engineer Engagement Manager
Zuno Tech Group —Leeds
- Full-time
- Communication skills
- Annual leave
Principles Tester - Rail Signalling
JMD Railtech Ltd —York
- £110,000 - £130,000 a year
- Full-time
- Schematics
- Engineering
- System design
Quick apply
2d
Operations Manager
Sedgwick —Leeds
- Full-time
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Lead Product Manager
Informed Solutions —Leeds
- Hybrid work
- DevOps
- AI
- Communication skills
- Gym membership
- Referral programme
Quick apply
Senior Engineer
City of Bradford Metropolitan District Council —Bradford
- £39,862 - £49,282 a year
- Call to connect
Compliance Officer
Zuno Tech Group —Leeds
- Full-time
- Sales
- Organisational skills
- Financial services
- Annual leave
2nd Line Team Leader
Babble Cloud —Wakefield
- Full-time
- Annual leave
- Sick pay
Quick apply
1d
Installation Scheduling Manager
Zuno Tech Group —Leeds
- Weekend availability
- Management
- English
- Organisational skills
- Annual leave
Services Sales Manager - UK&I
Nutanix —Leeds
- Full-time
- Sales
- Continuous improvement
- Driving
Maintenance Team Leader
Hepworth Clay —Sheffield
- £49,365.68 - £53,000.00 a year
- Full-time
- Management
- Computer literacy
- Maintenance
- Free parking
- Health & wellbeing programme
Quick apply
2d
Installation Scheduling Manager
Zuno —Leeds
- Weekend availability
- Management
- English
- Organisational skills
- Annual leave
Quick apply
Senior Bid Writer
BAM UK & Ireland —Leeds
- English
- Microsoft Office
- Project management
- Annual leave
Resilience and Response Manager Waste
Yorkshire Water —Bradford
- From £59,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Flexible schedule
AECOM Advisory - Senior Director
AECOM —Leeds
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Contracts Manager - Balvac
Balfour Beatty —Leeds
- Hybrid work
- Project management
- Contracts
- Construction
8d
AECOM Advisory - Senior Director (Defence)
AECOM —Leeds
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Pre-Construction Manager
BAM Construction —Leeds
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Engineering Shift Manager
Morrisons —Knaresborough
- Management
- Communication skills
- Free parking
- Annual leave
Quick apply
Advisory Senior Consultant
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Continuous improvement
14d
Senior Information Manager
AECOM —Leeds
- Hybrid work
- Azure
- Management
- Engineering

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Engineer Engagement Manager

Zuno Tech Group
Leeds

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

Driving Licence
Facilities management
Performance management
Communication skills

Full job description

Engineer Engagement Manager

Leeds Office

Full Time

About Zuno

When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.

Zuno offers…

A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group

Job Summary

The Engineer Engagement Manager is responsible for building strong relationships with a nationwide network of subcontracted heating, AC, Electrical and renewable energy engineers. This role ensures high levels of engagement, performance, compliance, and retention across the subcontractor base. You will act as the key link between field engineers and internal operations, driving consistency in service delivery while supporting engineers in meeting business and regulatory standards.

Key Responsibilities

Develop and maintain strong working relationships with subcontracted Heating, AC, Electrical and renewable engineers
Act as the primary point of contact for subcontractors, addressing concerns, resolving issues, and ensuring satisfaction
Drive engagement initiatives to improve retention, loyalty, and performance of the subcontractor network
Support with the onboarding of engineers, including training on systems, processes, and compliance requirements
Monitor team performance against KPIs such as job onboarding numbers, call quality, engineer satisfaction, retention and compliance
Collaborate with operations, scheduling, and compliance teams to ensure efficient job allocation and service delivery
Conduct regular check-ins, site visits, and performance reviews with subcontractors
Identify skills gaps and coordinate technical or compliance training (e.g., F-Gas, Gas Safe, MCS standards)
Promote adherence to health & safety standards and industry regulations
Gather feedback from engineers to improve processes, systems, and overall experience
Support rollout of new technologies, systems, or service offerings within Heating, AC, Electric and renewable sectors (e.g., heat pumps, solar PV)
Assist in resolving escalated customer or job-related issues involving subcontractors

Required Qualifications

Experience working with subcontractors or field-based engineers in Heating, electrical or renewables.
Strong understanding of systems (heating, ventilation, air conditioning) and/or renewable technologies (e.g., air source heat pumps, solar PV)
Proven experience in engagement, operations, or contractor management
Excellent communication and relationship-building skills
Ability to analyze performance data and drive improvements
Strong organizational and problem-solving abilities
Full UK driving license (role may involve travel to engineer sites)

Preferred Qualifications

Knowledge of UK compliance and certification schemes (e.g., Gas Safe, F-Gas, MCS)
Experience in utilities, energy services, or facilities management sectors
Background in technical engineering or field service management
Familiarity with workforce management or job scheduling systems

Key Skills

Stakeholder and subcontractor management
Performance management and coaching
Conflict resolution and issue handling
Data-driven decision making
Operational coordination
Communication and influencing skills
Create and present presentation decks to stakeholders

Success Metrics

Subcontractor, re-engagement retention and satisfaction rates
Engineer performance against SLAs and KPIs
Quality and compliance audit results
Customer satisfaction (CSAT/NPS)
Reduction in job rework, complaints, or escalations
Adoption of new technologies and processes
Onboarding targets
Volume of work completed by each sub contractors

Benefits:

30 days annual leave + bank holidays
Private medical cover with Aviva
4 x salary Death in Service cover with Zurich
Paid 6 months maternity pay after a year of service
Paid paternity pay after a year of service
Salary sacrifice pension matched up to 6%
Ongoing training & development opportunities
Social events

After probationary period

Apply Now

Refine Your Search

engineer engagement manager jobs in headingley, wyk

Engineer Engagement Manager

Principles Tester - Rail Signalling

Operations Manager

Lead Product Manager

Senior Engineer

Compliance Officer

2nd Line Team Leader

Installation Scheduling Manager

Services Sales Manager - UK&I

Maintenance Team Leader

Installation Scheduling Manager

Senior Bid Writer

Resilience and Response Manager Waste

AECOM Advisory - Senior Director

Contracts Manager - Balvac

AECOM Advisory - Senior Director (Defence)

Pre-Construction Manager

Engineering Shift Manager

Advisory Senior Consultant

Senior Information Manager

I want to receive the latest job alerts for engineer engagement manager in headingley, wyk

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