Service desk Work, Jobs in Heathfield, Esx (with Salaries)

Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
5d
E-Commerce Customer Support Associate (Full Time)
MadFun Ltd —Lingfield
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
- Profit sharing
Quick apply
8d
IT Service Desk Engineer (Apprenticeship)
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- IT
- Annual leave
Quick apply
6d
IT Apprentice
QA Apprenticeships —Sevenoaks
- £16,000 a year
- Full-time
- Azure
- IT
7d
Administrator
General Dynamics Mission Systems - United Kingdom —Hastings
- £25,560 - £31,950 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- Annual leave
Quick apply
Service Engineer
wavenet —Sevenoaks
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Work from home
Quick apply
First Response Engineer - Service Desk - MSP
Uptime —Brighton and Hove
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
5d
IT Service Desk Coordinator
Ark Schools —Hastings
- £25,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Communication skills
- Annual leave
12h
IT Support Technician Apprentice
Atlas Copco Group —Burgess Hill
- IT
- In-person
- Communication skills
14d
Field Desktop Support Engineer
Commercial Services Group —West Malling
- £27,000 a year
- Full-time
- Software troubleshooting
- Annual leave
Quick apply
3d
End User Support Technician
Thales —Crawley
- Weekend availability
- Windows
- Annual leave
- Employee discount
Business Support Administrator
Menzies LLP —Crawley
- Full-time
- Hospitality
- Customer service
- Microsoft Office
1st Line Support Engineer
wavenet —Sevenoaks
- Full-time
- Remote
- Computer networking
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Tier 1 IT Engineer
wavenet —Sevenoaks
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Business Support Administrator
Beever and Struthers —Gatwick Airport
- Full-time
- Hospitality
- Customer service
- Microsoft Office
5d
Sales & Logistics Administrator
Lloyd Recruitment - East Grinstead —Crawley
- £28,000 - £32,000 a year
- Monday to Friday
- Microsoft Excel
- Communication skills
- Time management
- Referral programme
Hire & Sales Coordinator
GAP Group —Lewes
- Full-time
- Microsoft Outlook
- Sales
- Customer service
2nd Line IT Engineer
Akita Systems Limited —Wrotham
- Azure
- Customer service
- Windows
- Sick pay
Business Support Administrator - Tax Service Line
Beever and Struthers —Gatwick Airport
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
15h

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Facilities Helpdesk Administrator

Oakwood Construction Services
Maidstone

Quick apply

Job details

Full-time
£24,000 - £28,500 a year
5 days ago

Benefits

Cycle to work scheme
Company pension
On-site parking

Qualifications

GCSE
Maintenance
English
Microsoft Office
IT
Typing
Communication skills
Help desk
Office experience

Full job description

Oakwood Construction Services are looking to add an experienced Maintenance / Facilities Helpdesk Administrator to our growing team.

Oakwood have a proven track record for delivering maintenance and projects to a great standard with customer satisfaction. We are based in maidstone and work across southern England.

We undertake a variety of works for commercial clients including hotels, pubs, restaurants, care homes, schools and insurance works.

This role would suit somebody who has office / admin / helpdesk experience within this field and is looking for a role where they can develop skills in a professional working environment.

As a Maintenance Helpdesk Administrator you will provide support by ensuring you issue, receive, and record information accurately and timely for all jobs received. Ensure that all appointments are met for the day, this will include booking appointments, engaging with clients, workers and managers of the business.

KEY RESPONSIBILITIEs

· Checking RAM tracker every morning and email engineer attendance to accounts assisting.

· Adding invoices to job logic, making sure it goes on the right job, checking / chasing engineers for correct job numbers.

· Closing jobs on job logic and client’s portal.

· Closing complete jobs to request invoicing, this includes, gathering hours on site, materials used on the job, any equipment hired and used on the job, checking completion sheet and communicating with the client, the status of the job.

· To close jobs on client portals, update client portals as necessary.

· Produce Uplifts for jobs that exceed their approved limits

· You are responsible for checking the following areas on Job Logic: Completed, Awaiting Parts, attended and allocated.

· Support the reactive help desk team member with attended jobs to close.

· Answering phone calls and passing information appropriately.

· Cover other team members where and when necessary.

· Update boards in office with relevant information.

SKILLS REQUIRED
Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
Have a reasonable proficiency in MS Office
Understand what it is to be part of a team and ensure that learning is shared within the team.
Be able to take direction and be happy to respond to managers instructions.
Be flexible in your working hours to be able to support the delivery of the service; be reliable and dependable; identify issues and record them, along with other measures as necessary.
Out of hours call rota

QUALIFICATIONS REQUIRED

GCSE or Equivalent in Qualification in Maths and English.

Package:

Salary £26k- £28.5k

20 days holiday + 8 Bank Holidays

Pension

Job Type: Full-time

Pay: £24,000.00-£28,500.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Do you have experience within an office environment

Education:

GCSE or equivalent (required)

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in heathfield, esx

Facilities Helpdesk Administrator

E-Commerce Customer Support Associate (Full Time)

IT Service Desk Engineer (Apprenticeship)

IT Apprentice

Administrator

Service Desk Engineer - 1st Line

Service Engineer

First Response Engineer - Service Desk - MSP

IT Service Desk Coordinator

IT Support Technician Apprentice

Field Desktop Support Engineer

End User Support Technician

Business Support Administrator

1st Line Support Engineer

Tier 1 IT Engineer

Business Support Administrator

Sales & Logistics Administrator

Hire & Sales Coordinator

2nd Line IT Engineer

Business Support Administrator - Tax Service Line

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