Heritage Work, Jobs in Henham, Ess (with Salaries)

Welcome & Service Team Member
National Trust —Melbourn
- £13.25 an hour
- Customer service
- Free parking
- Employee assistance programme
7d
Gardener/Caretaker
National Horseracing Museum —Newmarket
- £12.71 an hour
- Part-time
- In-person
- Hand tools
- Free parking
- Annual leave
Quick apply
12h
Retail Team Member
National Trust —Cambridge
- £12.75 an hour
- Weekend availability
- Free parking
- Employee assistance programme
7d
Marketing & Content Officer
ALFILO LTD —Cambridge
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Bilingual
- Marketing
- English
- Flexitime
- Work from home
Quick apply
1d
Food & Beverage Team Member
National Trust —Melbourn
- £12.75 an hour
- Weekend availability
- Free parking
- Employee assistance programme
18h

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Working directly with the sales and lettings team, the role requires strong administration and organisation skills, experience in audio typing or the enthusiasm…
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Welcome & Service Team Member

National Trust -
Melbourn

Apply Now

Job details

Fixed term contract
£13.25 an hour
7 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Customer service

Full job description

As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.

Salary: £13.25 per hour

Contract/duration: Fixed term ending June 2027

Hours/working pattern: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 1248 hours per year, and on average, you'll work 24 hours per week but again, this will be flexible depending on operational demand.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here:Reporting to the Welcome Manager, you’ll be part of a team of 10 working at Wimpole Estate.

What you'll be doing:Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service.

Who we're looking forWe'd love to hear from you if you're:

customer focused with an understanding of the importance of great service
a team player, but also can work on your own initiative
well organised and adaptable
willing to learn new skills
have a positive attitude

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (1248 hrs py to 27/06/27)

Apply Now

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heritage jobs in henham, ess

Welcome & Service Team Member

Gardener/Caretaker

Retail Team Member

Marketing & Content Officer

Food & Beverage Team Member

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