Digital program manager Work, Jobs in Hillsborough, Dow (with Salaries)

Digital Program Manager
Thales —Belfast
- Full-time
- CRM software
- Salesforce
- IT
- Annual leave
- Employee discount
5d
Associate Manager, Community Team
Ubisoft —Newcastle
- Full-time
- Management
- Supervising experience
Quick apply
3d
Business Development Manager (BDM) - Lisburn - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Lisburn
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Incident Manager
Peak6 —Belfast
- Customer service
- Master's degree
- No degree
- Annual leave
- Flexible schedule
Securities & Derivatives Group Manager (Senior Vice President)
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree
- Employee assistance programme
- Employee discount
11d
Manager, Technology Learning Manager, Deloitte Global Tax and Legal
Deloitte —Belfast
- Hybrid work
- English
- Travel
- Communication skills
9d
Join AECOM's Growing Ground Engineering Team!
AECOM —Newcastle
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Project Controls Manager
Mott MacDonald —Belfast
- Full-time
- Hybrid work
- Management
- Analysis skills
- Mentoring
- Employee discount
13d
Project Manager
AECOM —Belfast
- Full-time
- Hybrid work
- Project management
Senior Project Manager
AECOM —Belfast
- Full-time
- Hybrid work
- Project management
User Experience Senior Analyst
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Care Manager
Visiting angels —Belfast
- From £36,000 a year
- Full-time
- Driving
- Care plans
- Free parking
- Paid training
Quick apply
12d
Sales Manager
Thales —Belfast
- Full-time
- Business development
- Travel
- Leadership
- Annual leave
- Employee assistance programme
2026 Graduate Programme – Rail (Information Management)
WSP —Belfast
- Part-time
- Hybrid work
- Engineering
- Master's degree
- Flexitime
- Work from home
Senior Contracts Manager
Thales —Belfast
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Multi-Skill Engineer
Equans —Belfast
- Full-time
- Annual leave
- Employee assistance programme
Senior Product Manager - Platform
Peak6 —Belfast
- AWS
- Product management
- APIs
- Annual leave
- Flexible schedule
Design Engineer
Expleo —Belfast
- Hybrid work
- Engineering
- Microsoft Office
Joiner
Equans —Belfast
- Up to £31,200 a year
- Full-time
- Annual leave
- Employee assistance programme
10d
Electrician
Equans —Belfast
- Full-time
- Maintenance
- Construction
- Communication skills
- Annual leave
- Employee assistance programme

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Digital Program Manager

Thales -
Belfast

Apply Now

Job details

Full-time
5 days ago

Benefits

Cycle to work scheme
Annual leave
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

CRM software
Salesforce
Information security
Qualtrics
IT
HubSpot
SaaS
Account management
Communication skills
Marketo
Marketing

Full job description

Location: BELFAST ARNOTT HOUSE, United Kingdom

Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.

Title: Digital Program Manager

Base location: Belfast, Northern Ireland (Hybrid)

Thales:

Thales is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Thales—Protect the pulse of your business. Learn more: www.thalesgroup.com

Summary:

Thales is looking for a Digital Program Manager - Digital Touch Customer Success to join our growing CSM team, based in Belfast, Northern Ireland. Digital Touch is a critical piece of the retention and growth strategy for Thales, enabling engagement with customers at scale using automation and targeted communication techniques. In this fast-paced role, the successful candidate will be responsible for effective engagement with customers throughout their Thales journey, delivering valuable content and interaction to customers to drive successful adoption of Thales products.

You will also work cross-functionally with internal teams to remove obstacles to our customers’ success, driving positive outcomes in every interaction. This is an exciting opportunity to join a highly skilled team dedicated to providing a world-class customer experience.

Responsibilities
Deliver programs to engage with customers at scale to increase successful product adoption and drive customer retention and growth

Utilize various tools to automate and manage this engagement including Planhat, User Voice, and Higher Logic (Community)
Leverage NPS, CSAT, User Voice to drive action based on the voice of the customer
Use customer data and feedback to identify and prioritize enablement roadmap
Work with our Digital Community Manager and Digital Engagement Lead to maximize customer networking. enablement and engagement via Community participation, targeted multimedia content and live events

Work with internal stakeholders including Support, Engineering, Product Management and Sales to advocate customer needs, drive product usage and identify growth opportunities
Maintain understanding of company technology, products, and services.
Collect customer success stories which can be used in customer reference programs

Requirements

Relevant experience in a high volume customer engagement role for example: Digital/Tech Touch Customer Success, Marketing Operations or SMB Account Management
Experience of designing and implementing customer engagement strategies and program
Ability to work on and lead cross-functional projects
Data driven: experience of leveraging customer data analytics to prioritize and drive action
Capable of strategic “out of the box” thinking to deliver results
Experience with customer engagement tools such as Marketo, Planhat, Pendo, Hubspot, , Qualtrics etc
Experience with CRM tools such as Salesforce
Experience with IT Security and SaaS companies is an advantage
Excellent communication and presentation skills

Rewards:
Thales offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at www.thalesgroup.com and career opportunities at www.thalesgroup.com/careers

Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

#LI-VJ1

At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.

We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.

If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.

Join Thales in the UK – Innovate with us and shape the future!

Apply Now

Refine Your Search

digital program manager jobs in hillsborough, dow

Digital Program Manager

Associate Manager, Community Team

Business Development Manager (BDM) - Lisburn - Circa 41k Package - 53k OTE Uncapped

Incident Manager

Securities & Derivatives Group Manager (Senior Vice President)

Manager, Technology Learning Manager, Deloitte Global Tax and Legal

Join AECOM's Growing Ground Engineering Team!

Project Controls Manager

Project Manager

Senior Project Manager

User Experience Senior Analyst

Care Manager

Sales Manager

2026 Graduate Programme – Rail (Information Management)

Senior Contracts Manager

Multi-Skill Engineer

Senior Product Manager - Platform

Design Engineer

Joiner

Electrician

I want to receive the latest job alerts for digital program manager in hillsborough, dow

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