Project manager scheme delivery operations Work, Jobs in Hindley, Gtm (with Salaries)

Customer Service & Operations Manager
Sustain Homes Limited —Didsbury
- From £38,000 a year
- Full-time
- Customer service
- Project management
- Organisational skills
Quick apply
12d
Project Manager
Product Care Group —Wigan
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Project Manager
Envipco —Warrington
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
Quick apply
Service Design Transition Manager
mydentist —Radcliffe
- Full-time
- Hybrid work
- ERP systems
- Contracts
- Free parking
- Annual leave
Quick apply
Internal Sales Manager - Facade Systems
Licata Building Systems Ltd/Builders Merchant —Cheadle
- £50,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Free parking
Quick apply
10d
Project Service Manager - Male Hostel
New Start —Liverpool
- £38,602 a year
- Overtime
- Management
- Supervising experience
- Annual leave
Quick apply
12d
Project Manager (Retrofit)
GMCA —Manchester
- £44,075 - £48,226 a year
- Hybrid work
- Management
6d
Talent Acquisition Partner
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Sales
- Project management
- Bachelor's degree
- Health & wellbeing programme
- Work from home
Quick apply
3d
Assistant Project Manager
RSE —Warrington
- Engineering
- Project management
- Communication skills
- Employee discount
Project Coordinator
M Group —Bootle
- Microsoft Excel
- Microsoft Office
- Project management
- Annual leave
- Work from home
2d
Project Manager - Natural Environment
GMCA —Manchester
- £44,075 - £48,226 a year
- Hybrid work
- In-person
3d
General Manager
The Foundry Blackburn —Blackburn
- From £41,178 a year
- Full-time
- Hospitality
- Management
- Computer literacy
- Free parking
- Employee discount
Quick apply
Technical Services Manager
Equans —Burnley
- Full-time
- Annual leave
- Employee assistance programme
Operations Manager
Network Plus —Dukinfield
- Microsoft Word
- Microsoft Excel
- IT
Quick apply
Contract Manager
Network Plus —Preston
Quick apply
Service Delivery Manager
Methods Business and Digital Technology —Manchester
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
3d
Security Regional Operations Manager
ASEL —Preston
- Management
- Project management
- Communication skills
- Employee assistance programme
Management Accountant
EG Group —Horwich
- Up to £47,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- Organisational skills
- Free parking
- Annual leave
3d
Operations Manager (Civil Engineering)
EngineeringMatic —Ashton-Under-Lyne
- £60,000 - £80,000 a year
- Full-time
- Civil engineering
- Maintenance
- Business development
- Free parking
- Profit sharing
Quick apply
2d
IT Risk and Control Manager
EG Group —Horwich
- Up to £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- IT
- Free parking
- Annual leave

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project manager scheme delivery operations jobs near hindley, gtm

Customer Service & Operations Manager

Sustain Homes Limited
Didsbury

Quick apply

Job details

Permanent | Full-time
From £38,000 a year
12 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Customer service
Business processes
Renewable energy
Project management
Organisational skills
IT
Communication skills
Solar energy

Full job description

About Sustain Electric Limited

Sustain Electric Limited is a rapidly growing solar installation company delivering over 100 solar installations every month across the UK. We are committed to providing high-quality renewable energy solutions and exceptional customer service, helping homeowners and businesses reduce their energy costs and environmental impact.

As our business continues to grow, we are seeking an experienced and highly organised Operations & Customer Success Manager to take ownership of the day-to-day operational delivery of our installation projects while ensuring an outstanding customer experience from start to finish.

The Role

This is a key leadership position within the business, responsible for ensuring that our installation operations run efficiently and effectively every day.

You will oversee engineer scheduling, installation planning, scaffolding coordination, parts and materials management, and customer communications, ensuring every project is delivered on time and to the highest standard.

The successful candidate will be the operational hub of the business, managing multiple moving parts simultaneously, proactively resolving issues, and ensuring jobs proceed as planned while maintaining excellent customer satisfaction.

This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can confidently manage both planned operations and reactive challenges.

Key Responsibilities

Day-to-Day Operations Management

Take ownership of the daily operational delivery of all solar installation projects.
Manage engineer schedules, workloads, and diary planning to maximise productivity and efficiency.
Ensure installation jobs are fully prepared and ready to proceed as scheduled.
Coordinate scaffolding contractors, suppliers, and installation teams to ensure projects remain on track.
Monitor installation progress and proactively identify potential issues before they impact delivery.
Manage reactive operational issues including engineer availability, weather-related delays, customer requests, material shortages, and installation challenges.
Reallocate resources and adjust schedules when unforeseen circumstances arise.
Ensure all necessary documentation, equipment, and materials are in place prior to installation dates.
Liaise closely with installation teams to ensure smooth communication and project execution.
Maintain visibility of all active projects and ensure installation targets are achieved.

Customer Success & Journey Management

Own the customer journey from post-sale through to installation completion.
Act as the primary operational contact for customers once projects have been scheduled.
Provide regular updates and clear communication throughout the installation process.
Resolve customer queries, concerns, and escalations in a professional and timely manner.
Ensure customers receive a seamless and positive experience throughout their project.
Monitor customer feedback and identify opportunities to improve service delivery.

Supplier & Contractor Coordination

Manage relationships with scaffolding providers, suppliers, and subcontractors.
Ensure scaffolding installations and removals are completed in line with project schedules.
Coordinate deliveries of solar panels, inverters, batteries, mounting systems, and other equipment.
Monitor stock levels and work with suppliers to minimise installation delays.

Process Improvement & Reporting

Develop and improve operational processes to support business growth.
Monitor operational performance and identify areas for efficiency improvements.
Track and report on key operational metrics.
Support senior management with planning, forecasting, and operational reporting.
Contribute to the development of scalable systems and processes as the business continues to expand.

About You

Essential Experience & Skills

Previous experience in an Operations Manager, Installations Manager, Service Delivery Manager, Customer Success Manager, or similar operational role.
Experience coordinating field-based engineers, installers, or technical teams.
Strong diary management and scheduling experience.
Excellent organisational and planning skills.
Proven ability to manage multiple projects and priorities simultaneously.
Strong problem-solving skills with the ability to react quickly to changing situations.
Excellent communication and customer service skills.
Strong IT skills, including experience using CRM and scheduling systems.
Ability to work under pressure and maintain attention to detail.

Desirable Experience

Experience within solar, renewable energy, electrical, construction, utilities, or home improvement sectors.
Understanding of installation project management.
Experience working with subcontractors and external suppliers.
Knowledge of operational KPI reporting and process improvement.

Pay: From £38,000.00 per year

Benefits:

Company pension
Cycle to work scheme

Work Location: In person

Quick apply

Refine Your Search

project manager scheme delivery operations jobs in hindley, gtm

Customer Service & Operations Manager

Project Manager

Project Manager

Service Design Transition Manager

Internal Sales Manager - Facade Systems

Project Service Manager - Male Hostel

Project Manager (Retrofit)

Talent Acquisition Partner

Assistant Project Manager

Project Coordinator

Project Manager - Natural Environment

General Manager

Technical Services Manager

Operations Manager

Contract Manager

Service Delivery Manager

Security Regional Operations Manager

Management Accountant

Operations Manager (Civil Engineering)

IT Risk and Control Manager

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