Information communications technician apprentice (level 3) Work, Jobs in Holsworthy, Dev (with Salaries)

Information Communications Technician Apprentice (Level 3)
Acuiti Solutions Ltd —Holsworthy
- Full-time
- Customer service
- Analysis skills
- Organisational skills
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3d

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Information Communications Technician Apprentice (Level 3)
Acuiti Solutions Ltd —Holsworthy
Support end users via telephone, helpdesk ticket system and email, accurately recording requests and actions. Respond to and either resolve or escalate requests…
Quick apply
3d
ICT Apprentice
Original Style Limited —Exeter
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Information Communications Technician Apprentice (Level 3)

Acuiti Solutions Ltd -
Holsworthy

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Job details

Permanent | Full-time | Apprenticeship
3 days ago

Qualifications

Customer service
Analysis skills
Organisational skills
IT
Communication skills

Full job description

About the Role
Would you love to work with a wide range of tech and help local businesses with their IT

Begin your IT career with an Information Communications Technician (Level 3) apprenticeship.

Assisted by our experienced and friendly team, you will be expected to work both with supervision and independently. You will be involved in resolving routine ICT issues and contributing to new installations and projects.

Daily duties will include, but are not limited to, the following:

Support end users via telephone, helpdesk ticket system and email, accurately recording requests and actions
Respond to and either resolve or escalate requests
Problem solving and workflow management
Assist with workshop repairs, upgrades, new system builds and configurations
Cabling and connectivity installations (after appropriate training)
To meet all learning commitments of the apprenticeship

About You
You should have a pleasant and approachable personality, as this is a customer service role. The ability to multitask and prioritise workload in a timely and effective manner are essential for this position. You may be required to complete field work from time to time within the Devon and Cornwall area, transport will be provided from, and returning to our Holsworthy base.

Desired skills and personal qualities

Excellent Communication & IT skills
Good Attention to detail
Organisational skills
Problem solving skills
Analytical skills
Enthusiastic & Flexible

The successful candidate will receive full training in the workplace supported by our experienced team. Working hours for apprenticeships are Monday to Friday with some Saturdays on a rota basis.

About Us
Acuiti Solutions Ltd is a small and busy company with its HQ located in Holsworthy, Devon. Founded in 2001 it has rapidly expanded to provide a wide range of IT, network and communication solutions and support services throughout Devon and Cornwall.

Job Types: Full-time, Permanent, Apprenticeship

Work Location: In person

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Information Communications Technician Apprentice (Level 3)

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