Insurance Work, Jobs in Houston, Rfw (with Salaries)

Control Room Advisor
Direct Line Group —Glasgow
- Weekend availability
- Customer service
- Communication skills
- Employee discount
14d
Motor Claims Handler
Aviva —Glasgow
- £26,700 - £29,650 a year
- Part-time
- Hybrid work
- IT
- Employee discount
Claims Handler - Office Based Role ( Local Glasgow Applicants only)
WNS Global Services —Glasgow
- Full-time
- Hybrid work
- Organisational skills
- Time management
Quick apply
Travel Insurance Advisor
Concentrix —Glasgow
- £26,520 a year
- Full-time
- Sales
- Communication skills
- Employee stock purchase plan
- Annual leave
9d
Sales and Service Advisor
Arnold Clark —Glasgow
- £28,000 - £30,000 a year
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee discount
Quick apply
4d
Large Corporate Client Executive - German-speaking
The Cigna Group —Greenock
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Contact Centre Operations Manager
NFU Mutual —Glasgow
- Up to £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- Financial services
- Annual leave
- Employee discount
9d
Claims Payee Verification Specialist (Spanish Speaker)
Gallagher —Glasgow
- Spanish
- Customer service
- English
- Employee stock purchase plan
- Life insurance
10d
Client Service Advisor - Corporate Insurance, Glasgow
Aon Corporation —Glasgow
- Leadership
8d
Account Handler
McLarens LLC —Glasgow
- Organisational skills
- Leadership
- Communication skills
- Flexible schedule
4h
Motor Claims Adviser
Marsh —Glasgow
- Full-time
- Customer service
- Analysis skills
- Communication skills
10d
SME Customer Success Advisor
Superscript —Glasgow
- Hybrid work
- Sales
- Customer service
- Communication skills
Actuarial Technician Apprenticeship
Hymans Robertson LLP —Glasgow
- £26,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
Quick apply
Customer Service Representative
Tesco Insurance —Glasgow
- £25,200 - £26,000 a year
- Full-time
- Hospitality
- Communication skills
- Employee discount
- Gym membership
Associate - Large Loss/Catastrophic Injury Claims
Keoghs —Glasgow
- Full-time
- Hybrid work
- Office experience
- Employee discount
Claims Executive
Marsh —Glasgow
- Full-time
- Customer service
- Presentation skills
- Organisational skills
Claims Adviser - Fixed Term Contract
Marsh —Glasgow
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Warranty Administrator
Pentagon Motor Group —Glasgow
- Up to £32,000 a year
- Monday to Friday
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Delivery Driver - Van, Fuel, Insurance Provided
Simba Courier Logistics Ltd —Paisley
- £643.50 - £922.20 a week
- Weekend availability
- Heavy lifting
- Customer service
- Driving
- Free parking
- Paid training
Quick apply
PROTECTION SPECIALIST
Mortgage Advice Bureau —Glasgow
- £32,500 - £70,000 a year
- Full-time
- Hybrid work
- Life insurance

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Control Room Advisor

Direct Line Group -
Glasgow

Apply Now

Job details

Permanent
14 days ago

Benefits

Company pension
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Full time, permanent position (37.5 hours a week)

DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.

When customers need help most, our Control Room Advisors are there thinking fast, solving problems and keeping people moving. At Direct Line Group, this role sits at the heart of our Rescue operation, bringing together communication, logistics and customer care.

If you enjoy variety and want a role where no two days are the same, this could be the role for you.

What you’ll be doing

You’ll be the vital link between our frontline teams, patrols and customers, owning each case from start to finish and ensuring the right outcome, every time.

Your key responsibilities will include:

Taking ownership of incoming work from frontline teams and seeing it through to resolution

Coordinating patrols and resources to maintain effective coverage across key areas

Managing the end‑to‑end customer journey during breakdown and rescue situations

Communicating clearly and confidently with customers, patrols and internal stakeholders

Making real‑time decisions in a fast‑moving, time‑critical environment

Solving problems using initiative, judgement and sound decision‑making

Maintaining accurate records, task management and end‑of‑day invoice processing

What we’re looking for

Strong communication and customer service skills, with confidence working in pressured situations

Experience in a fast‑paced, operational or customer‑focused environment

The ability to juggle priorities while maintaining accuracy and attention to detail

A proactive, solutions‑focused mindset with ownership of decisions

Hours of work: you will need to be available to work weekends, across a 37.5-hour week (shift pattern over 2 weeks: Monday, Tuesday, Wednesday, Saturday, Sunday, Thursday, Friday, between 7am – 8.30pm)

Ways of Working

Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 50% of their time in the office

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

Employer contributed pension

Annual company bonus

Discounts on Insurance products

Generous holiday allowance

Flexible benefits package including optional health and dental insurance

Buy as you earn share scheme

Employee discounts and cashback

Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

Direct Line Insurance Group is now owned by Aviva Plc. If you are successful in your application, you may initially receive a Direct Line offer and contract of employment; however, your employment will transfer to Aviva Employment Services Limited from 1 July 2026 under TUPE. From that date, some terms and conditions of employment will change, including bonus and pension arrangements.

Apply Now

Refine Your Search

insurance jobs in houston, rfw

Control Room Advisor

Motor Claims Handler

Claims Handler - Office Based Role ( Local Glasgow Applicants only)

Travel Insurance Advisor

Sales and Service Advisor

Large Corporate Client Executive - German-speaking

Contact Centre Operations Manager

Claims Payee Verification Specialist (Spanish Speaker)

Client Service Advisor - Corporate Insurance, Glasgow

Account Handler

Motor Claims Adviser

SME Customer Success Advisor

Actuarial Technician Apprenticeship

Customer Service Representative

Associate - Large Loss/Catastrophic Injury Claims

Claims Executive

Claims Adviser - Fixed Term Contract

Warranty Administrator

Delivery Driver - Van, Fuel, Insurance Provided

PROTECTION SPECIALIST

I want to receive the latest job alerts for insurance in houston, rfw

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