Work from home Work, Jobs in Hoxne, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Social Media Content Creator
Spin2wincompetitions —Ipswich
- £10.50 - £16.00 an hour
- Part-time
- Remote
- Flexitime
- Flexible schedule
Quick apply
10d
Customer Sales Representative (REMOTE)
Careline365 —Norwich
- £12.81 an hour
- 8 hour shift
- Remote
- CRM software
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
3d
Return to Social Work - Childrens
Norfolk County Council —Norwich
- £37,280 - £39,862 a year
- Full-time
- Remote
- Travel
- Relocation assistance
- Annual leave
Estate Agent
The Property Experts —Thetford
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Enterprise Customer Success Manager
Glassbox Ltd. —Norwich
- £100,000 - £500,000 a year
- Remote
- Master's degree
- Bachelor's degree
- No degree
Quick apply
Products and Services Manager
Appello —Norwich
- £50,000 - £65,000 a year
- Full-time
- Remote
- Computer Science
- DevOps
- Engineering
- Free parking
- Employee assistance programme
3d
Information Security Officer
SmartestEnergy —Ipswich
- £60,000 - £70,000 a year
- Remote
Quick apply
Commercial Estate Agent
The Commercial Property Experts —Norwich
- £75,000 - £125,000 a year
- Remote
Quick apply
Cyber Security Analyst
SmartestEnergy —Ipswich
- £55,000 - £60,000 a year
- Remote
- IT
Quick apply
Commercial Activation & Merchandising Manager
OCS Group —Gainsborough
- Monday to Friday
- Remote
- Sales
- Merchandising
Quick apply
11d
Independent Pharmacist Prescriber
Evaro —Norwich
- £30 an hour
- Weekend availability
- Remote
- IT
- Communication skills
- Paid training
- Flexible schedule
Senior Social Worker
Change Grow Live —Norwich
- £46,725.36 - £54,663.24 a year
- Remote
- Leadership
- Employee discount
11h
Category Manager
Evaro —Norwich
- £55,000 - £60,000 a year
- Remote
- Microsoft Excel
- Analysis skills
- Product management
- Annual leave
Mortgage Advisor
The Mortgage Experts —Lowestoft
- £60,000 - £100,000 a year
- Remote
Quick apply
AI Platform Engineer - Autonomous Agents
Glassbox Ltd. —Norwich
- Remote
- DevOps
- Master's degree
- APIs
Quick apply
Canvassing Team Manager – Milk & More- Residential
Milk & More —Norwich
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Employee discount
Quick apply
3d
Lift Repair Engineer
Stannah —Norwich
- Up to £55,000 a year
- Full-time
- Remote
- Free parking
- Annual leave
Quick apply
Tradesman / handyman
Merlins Property Services —Ipswich
- £28,000 - £31,000 a year
- Full-time
- Remote
- Programmable logic controllers
- Plumbing
- Driving
Quick apply
Regional Sales Manager - Scandinavia and Baltics
Videndum —Bury St. Edmunds
- Full-time
- Remote
- CRM software
- Sales
- English
- Free parking
- Flexible schedule
Quick apply

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work from home jobs near hoxne, sfk

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

work from home jobs in hoxne, sfk

Customer Service Advisor - Remote

Social Media Content Creator

Customer Sales Representative (REMOTE)

Return to Social Work - Childrens

Estate Agent

Enterprise Customer Success Manager

Products and Services Manager

Information Security Officer

Commercial Estate Agent

Cyber Security Analyst

Commercial Activation & Merchandising Manager

Independent Pharmacist Prescriber

Senior Social Worker

Category Manager

Mortgage Advisor

AI Platform Engineer - Autonomous Agents

Canvassing Team Manager – Milk & More- Residential

Lift Repair Engineer

Tradesman / handyman

Regional Sales Manager - Scandinavia and Baltics

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