Control room operator Work, Jobs in Hungerford, Brk (with Salaries)

Control Room Relief Officer – HQ & Events
Venture Security —Andover
- £13.50 - £15.70 an hour
- Weekend availability
- Computer literacy
- Microsoft Office
- In-person
Quick apply
2d
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Control Room Relief Officer – HQ & Events
Venture Security —Andover
SIA CCTV licence (preferred but not essential). Conducting welfare checks and following up on missed calls. Handling calls from Alarm Receiving Centres (ARCs)…
£13.50 - £15.70 an hour
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Control Room Relief Officer – HQ & Events

Venture Security -
Andover

Quick apply

Job details

Zero hours contract
£13.50 - £15.70 an hour
2 days ago

Qualifications

Computer literacy
CCTV
First aid
Emergency management
Microsoft Office
SIA
Communication skills

Full job description

Location: Andover, Hampshire
Pay: From £13.50-£15.70

Hours: For HQ Day shift, the hours are 08:00-20:00 and for HQ Night shift, the hours are 20:00-08:00. For Events, the hours are variable based on the requirement of the event.

Join Our Control Room Team

Based at our Head Office in Andover, the Control Room Relief Operator plays a key role in supporting the day-to-day operations of our 24-hour Control Room, ensuring the effective coordination of security personnel, incident management, CCTV monitoring, and operational support across our contracts.

In addition to supporting our business operations, successful candidates will also have the opportunity to work within Event Control Rooms at a range of events and venues. In these environments, Control Room Officer may undertake Event Loggist responsibilities, maintaining accurate incident and decision logs, monitoring communications, and supporting event management teams and operational commanders during live events.

We are seeking experienced Control Room Officers who are looking for flexible work to support our operations during busy periods, annual leave cover, staff absence, and event deployments.

Key Responsibilities

Control Room Operations

Monitoring operations using internal systems and CCTV platforms
Dispatching officers and assets in response to incidents and requests
Handling calls from Alarm Receiving Centres (ARCs) and coordinating responses
Responding to client and operational enquiries
Supporting resource planning and short-notice shift coverage
Conducting welfare checks and following up on missed calls
Reviewing and issuing operational reports for accuracy
Maintaining up-to-date operational and client records
Ensuring compliance with company procedures and industry standards
Providing general administrative support

Control Room Relief Officer Duties

Supporting Event Control Rooms at concerts, festivals, and sporting events
Acting as a Loggist, maintaining accurate, time-critical incident and decision logs
Monitoring and recording radio and communication channels in real time
Supporting event command teams and liaising with security, emergency services, and stakeholders
Maintaining situational awareness during incidents
Assisting with emergency procedures, escalation, and business continuity processes
Producing clear, professional reports and maintaining accurate records
Supporting multi-agency communications with professionalism and confidentiality

About You

We are looking for individuals who:

Have experience in a Control Room, operations centre, event environment, or similar (preferred)
Are organised, proactive, and able to prioritise effectively
Remain calm and efficient under pressure
Have strong communication and interpersonal skills
Can produce accurate written logs and reports in real time
Are confident using Microsoft Office and operational systems
Have a high level of computer literacy
Understand the importance of confidentiality and professionalism
Are flexible and able to work on an ad hoc basis
Can work independently and as part of a team
Are confident communicating with stakeholders at all levels

Requirements

Ability to work flexible shifts (days, evenings, weekends as required)
Reliable commute to Andover
Subject to BS7858 screening and enhanced DBS check
SIA CCTV licence (preferred but not essential)
Control Room Relief Officerexperience (desirable)
Knowledge of radio procedures and incident logging systems (desirable)

What We Offer

Competitive hourly rate
Flexible working aligned to your availability
Supportive, friendly team environment
Ongoing training and development opportunities
Opportunities to gain experience across diverse operations and events
Access to high-profile events and major deployments

Why Join Venture Security?

At Venture, people come first. As a family-run, award-winning company and one of the SIA’s top-rated ACS Pacesetters, we take pride in doing things differently.

We invest in our people, provide real opportunities for progression, and support you every step of the way. Whether you’re looking to expand your experience in control room operations or work at exciting live events, this is your opportunity to be part of a professional and growing team.

Pay: £13.50-£15.70 per hour

Work Location: In person

Quick apply

Refine Your Search

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Control Room Relief Officer – HQ & Events

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