Customer systems support Work, Jobs in Ilchester, Som (with Salaries)

WMF Default Process Coordinator
Serco Group —Yeovil
- Full-time
- Military
- Employee assistance programme
Customer Systems Support
iFacility —Shepton Mallet
- £25,800 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
5d
Personal Assistant & Office Assistant
County Lawns and Trees —Yeovil
- £12.21 - £16.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
3d
Campsite wardens
Hook Farm Campsite —Lyme Regis
- Temporary
- Hospitality
- In-person
Quick apply
4d
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Rental Agent
SIXT UK —Yeovil
- From £29,500 a year
- Full-time
- Driving
- Communication skills
- Paid training
- Annual leave
Quick apply
Property Inspector
Willow Tree Housing Partnership —Axbridge
- £38,625 a year
- Full-time
- Maintenance
- English
- In-person
- Annual leave
Quick apply
10d
Customer Service Advisor
Barclays —Yeovil
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Cold Store Operative
Wyke Farms —Wincanton
- £12.71 - £16.72 an hour
- Full-time
- Driving
- Computer skills
- In-person
- Free parking
- Store discount
Quick apply
6d
Retail Sales Advisor - Yeovil
Oak Furnitureland —Yeovil
- £50,518 - £56,075 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Sales & Marketing Manager
Grassroutes Leisure Limited —Wincanton
- From £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Sales Insight Support
Mars —Castle Cary
- £32,900 - £34,900 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
- Free parking
- Annual leave
4d
Onsite IT Engineer ( Working from the office and client sites)
Prodigy IT Solutions —Blandford Forum
- £25,000 - £42,000 a year
- Full-time
- Azure
- Microsoft Office
- SharePoint
Quick apply
Senior Account Manager
Iconography Ltd —Ilminster
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Free parking
- Work from home
Quick apply
13d
Safety, Quality & Compliance Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- English
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
10d
Repairs Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- Customer service
- Maintenance
- English
- Annual leave
- Work from home
Quick apply
10d
Junior Buyer
Modus Furniture Ltd —Chard
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Health & wellbeing programme
- Flexitime
Quick apply
Internal Sales Executive – Robotics & Automation
SCM Handling Ltd —Bishops Lydeard
- £32,000 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
10d
Senior Supervisor - Aircraft Engineering Support
Serco Plc —Yeovil
- Full-time
- Management
- Military
- Supervising experience
- Annual leave
- Employee assistance programme
Fraud Officer - Eston
Department for Work and Pensions —Street
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
11d

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WMF Default Process Coordinator

Serco Group -
Yeovil

Apply Now

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Military

Full job description

WMF Default Process Coordinator

Location: RNAS Yeovilton
Salary: Competitive salary plus excellent benefits
Schedule: 38 hours per week

Ready to impact a better future?

As a WMF Default Process Coordinator in our UK and Defence Royal Navy Support team, you’ll help protect the integrity of Aviation Electronic Information Systems and support forward‑fleet organisations to make better use of data. Your work will contribute to safer operations, improved decision‑making, and a positive impact on military aviation communities.

You’ll be part of a team that cares deeply about airworthiness, data quality and innovation — creating impactful solutions that support the Wildcat Maritime Force and help shape the future of digital exploitation across the fleet.

What you’ll do as a WMF Default Process Coordinator

You’ll be entrusted to:

Create, review and update Default Processes in line with technical publications and Force CAMO requirements.
Maintain a library of Default Processes and conduct 100% quality assurance checks on all changes made to CIETP relating to the WMF Default Process Library.
Maintain MERIT databases, email and MODNET files, ensuring safe filing and archiving of Data Integrity and Airworthiness data.
Provide in‑house training and mentoring on Default Process activities to Squadron and Unit custodians and MERIT colleagues.
Liaise with Platform Delivery Teams and attend relevant GOLDesp, CAMO and CIETP meetings as directed by Force CAMOs.
Investigate data integrity issues, progress remedial actions and support technical data exploitation activities.
Manage and update GOLDesp records, including creation and supervision of SE items in accordance with JAP(D)100A‑0409, CIETP and local instructions.
Ensure all contracted tasks comply with customer policy, statutory regulations and the Serco Safety Management System, escalating risks and quality issues appropriately.

Does this sound like you?

You’ll be a great fit for this role if you have:

Experience in a military or industry airworthiness environment.
Eligibility to meet RA4806 requirements for MAM‑P authorisations.
A Certificate of Competency to Supervise Aircraft Maintenance (or approved alternative).
Working knowledge of WRAM Online, EHUDS AEIS and competency in GOLDesp, with relevant supervisor, custodian or coordinator training completed.
An understanding of airworthiness engineering, regulatory frameworks and compliance requirements, including CAMO practice.
Strong initiative, drive and the ability to work productively and effectively under pressure while maintaining operational outputs.

Vetting and checks:
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you will need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

Holidays: 28 days plus bank holidays (and the option to buy up to five additional leave days each year)
Pension: Up to 6% contributory pension scheme
Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

#defencejobs

Apply Now

Refine Your Search

customer systems support jobs in ilchester, som

WMF Default Process Coordinator

Customer Systems Support

Personal Assistant & Office Assistant

Campsite wardens

2nd Line Technical Support

Rental Agent

Property Inspector

Customer Service Advisor

Cold Store Operative

Retail Sales Advisor - Yeovil

Sales & Marketing Manager

Sales Insight Support

Onsite IT Engineer ( Working from the office and client sites)

Senior Account Manager

Safety, Quality & Compliance Team Leader

Repairs Team Leader

Junior Buyer

Internal Sales Executive – Robotics & Automation

Senior Supervisor - Aircraft Engineering Support

Fraud Officer - Eston

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