it field technician Work, Jobs in ilkeston, dby (with Salaries)

IT Field Technician
Our Learning Cloud —Nottingham
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Sick pay
Quick apply
IT Field Support Technician - T2 / Second Line
Concero UK —Leicester
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
MAY - 1st Line IT Support Engineer & Retail IT Technician
BubbleIT Solutions Limited —Beeston
- £26,000 - £28,000 a year
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
Technology Technician
Derby Moor Spencer Academy —Derby
- £21,993 - £23,418 a year
- Call to connect
- Organisational skills
- IT
- School
2d
IT Support Engineer
Computacenter —Derby
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
4d
GIS Technician
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
9d
Lighting Technician
Kiwa —Derby
- £27,102 - £28,896 a year
- Overtime
- Employee assistance programme
Field Service Engineer
Jungheinrich UK —Derby
- Maintenance
- Driving
- Annual leave
Field Service Engineer
Linde MH UK Ltd. —Derby
- Overtime
- Forklift
- Annual leave
- Referral programme
Trainee Vehicle Mechanic – Nottinghamshire
The AA —Derby
- £30,230 a year
- Weekend availability
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Building Services Technician
Boots —Nottingham
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
Electrical & Controls Technician
Mars —Melton Mowbray
- £54,700 - £59,100 a year
- 12 hour shift
- Engineering
- Maintenance
- Analysis skills
- Free parking
- Annual leave
BIM Technician
Mitie —Chesterfield
- Up to £42,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Computer literacy
Water Treatment Technician
SOCOTEC UK & Ireland —Leicester
- Full-time
- Hybrid work
- Travel
- IT
- Employee assistance programme
- Employee discount
Quick apply
2d
Vehicle Technician
Vertu Motors —Chesterfield
- £28,000 - £41,000 a year
- Overtime
- Maintenance
- Electrical experience
- Annual leave
- Employee discount
Quick apply
Electrical Supervisor
Equans —Long Bennington
- Full-time
- IT
- Annual leave
- Employee assistance programme
9d
Field Service Supervisor
Donaldson —Leicester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Field Service & Site Cover Engineer Grantham & Newark
Linde MH UK Ltd. —Newark-on-Trent
- Full-time
- Annual leave
- Referral programme
Administration Coordinator
Bellrock Property and Facilities Management —Leicester
- £29,000 a year
- Hybrid work
- Data entry
- Organisational skills
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
Lead Design Engineer
M Group —Nottingham
- Communication skills
- Annual leave
- Employee assistance programme
7d

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IT Field Technician

Our Learning Cloud -
Nottingham

Quick apply

Job details

Full-time
£25,000 - £30,000 a year

Benefits

Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Help desk

Full job description

Job purpose: The IT Field Technician provides first-line and second-line on-site and remote support for customer incidents and service requests across an assigned region. The role ensures high standards of customer service, reliable operation of end-user technology and local infrastructure, and effective support for day-to-day IT service delivery.

Main (Core) Duties

Provide first-line and second-line support for incidents and service requests through site visits, telephone, email, and self-service channels.

Deliver on-site support to designated customer locations and travel across the region, and occasionally further afield, as required.
Maintain excellent customer service when dealing with users and stakeholders, recognising the priority and impact of issues in the wider context of IT service delivery.
Comply with incident, request, change, and major incident processes and all other documented ITIL-aligned procedures.
Escalate incidents and service issues to the appropriate support tier or manager where required.
Keep up to date with technical developments to maximise first-time fix rates and service quality.
Support the development of ICT-related policies, standards, and working practices.
Maintain the performance of end-user devices and peripherals such as wireless devices, printers, whiteboards, projectors, and classroom technology.
Develop and maintain a strong working knowledge of OLC services, supported systems, and customer environments.

Technical Responsibilities

Support reliable operation of customer networks, devices, and local infrastructure used for teaching, learning, and business operations.
Ensure agreed service levels and key performance indicators are met.
Assist with compliance relating to data protection, software licensing, and security controls.
Support procurement activity and liaise with suppliers where directed.
Install, remove, and configure software and hardware as required.
Maintain accurate asset and configuration records in the relevant systems.
Support printer and MFD services, including liaison with suppliers and engineers.
Manage user access to systems and information on site and remotely where appropriate.
Support IT services during events or out-of-hours activity where required.

Liaison and training

Participate in training, learning activities, and performance development.
Attend and contribute to meetings as required.
Support IT induction activity for new starters.

Undertake other duties reasonably commensurate with the role.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

it field technician jobs in ilkeston, dby

IT Field Technician

IT Field Support Technician - T2 / Second Line

MAY - 1st Line IT Support Engineer & Retail IT Technician

Technology Technician

IT Support Engineer

GIS Technician

Lighting Technician

Field Service Engineer

Field Service Engineer

Trainee Vehicle Mechanic – Nottinghamshire

Building Services Technician

Electrical & Controls Technician

BIM Technician

Water Treatment Technician

Vehicle Technician

Electrical Supervisor

Field Service Supervisor

Field Service & Site Cover Engineer Grantham & Newark

Administration Coordinator

Lead Design Engineer

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