Receptionist (part time 30 hours per week) Work, Jobs in Immingham, Lin (with Salaries)

Receptionist (Part time - 30 hours per week)
Doubletree by Hilton Hull —Kingston upon Hull
- £8.00 - £12.71 an hour
- Part-time
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply

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Receptionist (Part time - 30 hours per week)

Doubletree by Hilton Hull -
Kingston upon Hull

Quick apply

Job details

Part-time
£8.00 - £12.71 an hour

Benefits

Additional leave
Annual leave
Employee assistance programme

Full job description

This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.

The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.

Receptionist (Part time - 30 hours per week)

What we're looking for:

We are seeking an enthusiastic and personable team player who will enjoy being the first point of contact at the hotel. You must be presentable, professional, and upbeat. We are looking for someone who is comfortable using our front office system to check guests in and out, and also someone with an excellent telephone manner. Previous experience in a front-of-house position is ideal.

Day in the life of:
You will be working as a hotel receptionist within a four star hotel with the main duty of checking guests in and out of the hotel. You will be the first impression when a guest arrives at the hotel and the last memory they have when they leave us. You will be answering the telephone frequently as well as taking and handling guest bookings and enquiries. You will also use our front office system. The position includes shift work, over weekdays and weekends.

Please note that this is a part time role, contracted to 30 hours per week.

Example key duties:

Using the front office system to check guests in and out.
Providing excellent customer service to our guests, answering questions, providing directions and information about the hotel's outlets and services.
Managing payments including cash and card handling.
Resolving complaints quickly and efficiently.
Up-selling where possible to maximise room occupancy and use of hotel services/facilities.
Liaising with other departments and team members to ensure a smooth operation and experience for our guests.
You will be an expert of the hotel, its facilities and also the Lincoln area so that you are able to provide guests with the
Information and highlights they need before and during their stay.

What you'll get in return:

Competitive pay and package
Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
Continuous learning & development opportunities
Free access to 24/7 employee assistance program
Additional annual leave and family leave
Service bonus for 5 and 10 years up to £1K
Team Member of the month - £100 and Team Member of the year - £500
Uniform Provided

This hotel is managed by leaf HOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.

#BeExcellent #BeHuman #HaveIntegrity #BeEntrepreneurial

INDHOTEL

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Receptionist (Part time - 30 hours per week)

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