Customer service representative Work, Jobs in Ipswich, Eng (with Salaries)

Customer Care Administrator
Anchor Safety LLP —Great Blakenham
- £26,500 - £27,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Employee discount
Quick apply
4d
Data Entry and Customer Service Advisor (Full Time)
Express Appliances Ltd —Colchester
- £13.62 an hour
- Full-time
- Microsoft Word
- CRM software
- Customer service
- Employee discount
Quick apply
7d
Customer Services Specialist (Customs, Import/Export and Freeport familiarity)
Assan Panel UK —Stowmarket
- £34,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Care Advisor
Cult Furniture —Clacton-on-Sea
- £26,250 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
Service Centre Agent
WTW —Ipswich
- From £24,500 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
2d
Customer Service Advisor
Somerset Passenger Solutions —Ipswich
- £27,000 a year
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Customer Support Officer
Babergh and Mid Suffolk District Councils —Stowmarket
- £27,694 - £31,022 a year
- Part-time
- Hybrid work
- Employee assistance programme
8d
Customer Service Advisor - Nights/Part-time
Cloud —Colchester
- £12,722 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Life insurance
Quick apply
7d
Customer Service Representative (German Speaking)
AMOT UK Holdings Limited —Bury St. Edmunds
- Management
- Customer service
- English
Quick apply
9d
Customer Services Assistant
Huws Gray Group —Diss
- Sales
- Customer service
- Plumbing
- Employee discount
9d
Customer Service Coordinator - Part Time
PPG —Stowmarket
- Part-time
- Customer service
- Microsoft Office
- IT
Quick apply
3d
Customer and Operational Services Coordinator
DFDS UK & Ireland —Felixstowe
- £25,000 - £29,000 a year
- 8 hour shift
- Travel
- Employee assistance programme
- Employee discount
Quick apply
4d
Customer Services Advisor
Midwich Group —Diss
- Customer service
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
14h
One Stop - Customer Service Assistant
One Stop —Colchester
- £11.74 an hour
- Part-time
9d
Customer Service Assistant Over 18
Tenpin —Ipswich
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
2d
Retail Customer Service Assistant - Temporary
bp Retail —Colchester
- £13.45 an hour
- Part-time
- Café
3d

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Filming content for social media. Enjoy social media trends and viral-style content. Passion for social media and content creation.
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3d
Customer Service Advisor - Remote
WNS Global Services —Ipswich
To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a…
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Customer Care Administrator

Anchor Safety LLP
Great Blakenham

Quick apply

Job details

Full-time
£26,500 - £27,500 a year
4 days ago

Benefits

Company pension
Employee discount
On-site parking

Qualifications

CRM software
Sales support
Customer service
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE) and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE, has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

Primary Job Purpose

The overriding goal of the Customer Care Team is to contribute to an exceptional end-to-end Customer Experience for our valued business to business Customers.

As Customer Care Administrator you'll be part of a close-knit team, handling inbound Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Support – Provide efficient and friendly customer support via phone, email, web-chat or WhatsApp to address inquiries, concerns and issues and in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Order processing – processing customer orders, returns and exchanges accurately and in a timely manner
Issue resolution – Investigate and resolve customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Feedback Collection – Gather customer feedback via surveys and other channels . collating suggestions, feedback and concerns to achieve continuous improvement.
Administrative Tasks – handle administrative duties such as maintaining customer accounts and other administrative work. Maintain accurate and detailed records of customer interactions, inquiries and resolutions in a central system as well as managing tickets.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

IMPORTANT - APPLICATION PROCESS:

Please submit an up to date CV and brief covering note outlining briefly: how your background and experience meets our needs; your current and desired salary levels; and desired hours so that we can assess your application quickly.

CLOSING DATE FOR APPLICATIONS - 22 JUNE 2026

Thank you.

Job Type: Full-time

Pay: £26,500.00-£27,500.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Application question(s):

Are you within daily commutable distance of Ipswich?

Experience:

B2B Customer Service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in ipswich, eng

Customer Care Administrator

Data Entry and Customer Service Advisor (Full Time)

Customer Services Specialist (Customs, Import/Export and Freeport familiarity)

Customer Service Advisor - Remote

Customer Care Advisor

Service Centre Agent

Customer Service Advisor

Customer Support Officer

Customer Service Advisor - Nights/Part-time

Customer Service Representative (German Speaking)

Customer Services Assistant

Customer Service Coordinator - Part Time

Customer and Operational Services Coordinator

Customer Services Advisor

One Stop - Customer Service Assistant

Customer Service Assistant Over 18

Retail Customer Service Assistant - Temporary

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