dental receptionist Work, Jobs in ipswich (with Salaries)

Dental Receptionist – Full Time
Quest Dental Care —Ipswich
- £26,000 - £28,000 a year
- Full-time
- CRM software
- English
- In-person
Quick apply
Dental Nurse & Reception Support
Envisage Dental UK —Ipswich
- Full-time
- Front desk
- Referral programme
Quick apply
2d
Dental Receptionist & Qualified Dental Nurse
GB Dental —Ipswich
- Full-time
- Patient care
- In-person
Quick apply

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Over time, there will be opportunities to transition into a range of roles such as, helping customers over the phone from home, continuing to deliver…
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Customer Service Advisor - Remote
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Dental Receptionist – Full Time

Quest Dental Care -
Ipswich

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year

Benefits

Company pension

Qualifications

CRM software
Dental receptionist
GCSE
English
Communication skills
Office experience

Full job description

Job Overview
We’re looking for a highly organised, proactive, and patient-focused Dental Receptionist to join our growing team across our two practices in Ipswich and Colchester.

This is not your average reception role. You’ll be the frontline of two high-performing dental practices — helping manage patient experience, keeping the diary optimised, and supporting our clinical and admin teams behind the scenes.

Responsibilities

Greet patients warmly and professionally — in-person and over the phone
Manage appointment bookings, cancellations, and diary optimisation across multiple clinicians
Ensure smooth check-in/check-out processes, collecting details and payments where required
Handle new enquiries using workflows (training provided)

Back Office / Admin Support

Confirm and follow up appointments (SMS/email/phone)
Update Dentally system with accurate patient notes and statuses
Coordinate between clinical, TCO, and admin teams
Track daily KPIs (e.g. courtesy calls, whitespace, treatment plan acceptance)
Prepare treatment-related documents, printouts, and finance forms

Workflow & Efficiency

Follow daily checklists and protocols with attention to detail
Identify and flag unbooked diary gaps or upcoming patient needs
Work closely with our Admin Lead and Enquiry Coordinator to maintain high standards

Experience

At least 1 year of dental or medical reception experience
Excellent communication skills — phone and face-to-face
Strong command of English (spoken and written)
Confidence using practice software (we use Dentally — training provided)
A calm, professional manner and ability to multitask under pressure

Preferred (but not essential):

Experience with Dentally, Google Sheets, or CRM tools
Knowledge of dental treatments (NHS & private)
Familiarity with KPIs or daily reporting processes

If you are passionate about contributing to a team that prioritises patient care and satisfaction, we encourage you to apply for this exciting opportunity as a Dental Receptionist.

Job Types: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

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dental receptionist jobs in ipswich

Dental Receptionist – Full Time

Dental Nurse & Reception Support

Dental Receptionist & Qualified Dental Nurse

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