Associate Work, Jobs in Isleham, Cam (with Salaries)

Customer Service Associate
Automated Systems Group Limited —Ely
- £24,800 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
7d
Part-Time Lab Support Associate – Media (25Hrs Per Week)
Constructive Bio —Cambridge
- Part-time
- Laboratory experience
- Organisational skills
- Communication skills
Quick apply
Associate Health and Safety Consultant
Safety Revolution Ltd —Swaffham
- From £30,000 a year
- Full-time
- Hybrid work
- No experience needed
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
Team Member
NEXT —Cambridge
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
Anthropologie Sales Associate - Cambridge, UK
Anthropologie —Cambridge
- Part-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
9h
Trainee Linesperson/ Linesperson
UK Power Networks —Risby
- £44,663 a year
- First Aid Certification
- Annual leave
- Employee assistance programme
Executive Associate
Cyted Health —Cambridge
- £28,000 - £35,000 a year
- Full-time
- Administrative experience
- University
- Leadership
- Life insurance
5d
Sales Associate
Sunglass Hut —Cambridge
UK-Banking Centre Service Coordinator-Mildenhall (FT) Req #2247
OMBP —Mildenhall
- £15.16 - £16.94 an hour
- Full-time
- Travel
- Banking
Quick apply
Test Centre Associate - Bury St Edmunds
Reed In Partnership —Bury St. Edmunds
- £13.60 an hour
- Part-time
- Customer service
- Driving
Customer Support Associate
Acushnet Golf —Saint Ives
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
11d
Assistant Finance Associate
DEMAT —Ely
- £29,064 - £31,022 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
13d
Clinical Associate full time or part time
Specsavers Opticians Bury St Edmunds —Bury St. Edmunds
- £19,500 a year
- Part-time
- Customer service
- English
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Laboratory Technician
Avantor —Cambridge
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Order Fulfilment Associate
Lucy and Lola Shop —Cambridge
- £13 an hour
- Full-time
- No experience needed
- Forklift
- Organisational skills
- Free parking
Quick apply
6d
Research Associate
Abcam —Cambridge
- Full-time
- Master's degree
- Bachelor's degree
- In-person
- Annual leave
3d
Territory Sales Associate (East)
NetXL Ltd —Cambridge
- £25,000 - £35,000 a year
- Full-time
- Customer service
- Driving
- Negotiation
Quick apply
6d
Shipping & Receiving Associate I
Tait —Haverhill
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
Part-Time Lab Support Associate – Goods In/Stores (25hrs/week)
Constructive Bio —Cambridge
- Part-time
- Microsoft Outlook
- Customer service
- Organisational skills
Quick apply

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Customer Service Associate

Automated Systems Group Limited -
Ely

Quick apply

Job details

Permanent | Full-time
£24,800 a year
7 days ago

Benefits

Free parking
Store discount
Free flu jabs
Annual leave
Company pension
Company events
Private medical insurance
Employee discount
Paid volunteer time
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Communication skills

Full job description

Location: Ely, Cambridge
Type: Permanent
Hours: Full-time, 37.5 hours per week - Monday - Friday 08:30 am - 5:00 pm with one hour for lunch, unpaid.
Salary: £24,800 per year

OVERVIEW

ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT.

ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market-leading quality, service and reliability.

We are a company that looks to build every department on the principles of customer care.

SUMMARY

To play a key role in ensuring a high level of customer satisfaction by delivering a positive experience throughout the customer's journey with the Company. You will be the first port of call to address enquiries, resolve issues, and work to improve retention and satisfaction by escalating issues where needed.

KEY RESPONSIBILITIES

Provide excellent customer service both internally and externally communicating professionally at all times, using a variety of communication methods.
Act as the first point of contact for customers, identifying and resolving basic issues at initial interaction, such as paper jams or scan quality concerns.
Take part in product and solution training to understand customers queries.
Handle a high volume of inbound telephone calls, processing customer requests.
Handle and process requests for service and consumables using a variety of different methods – for example telephone, email, portals, website.
Assist with the investigation of meter readings, with a focus on automated methods.
Promote automated methods for processing meter reading and service requests such as software, portals, web, etc.
Respond to queries and issues for service provision involving third parties e.g DPD.
Assist with monitoring and handling multiple email inboxes, portals alerts, tickets and related input.
Work with the Digital Service and Dispatch teams to effectively respond to service requests.
Promote ASL’s products and services e.g ECO boxes, Network Support, etc.
Maintain and update customer records with relevant current information.
Provide customer support when and where required.

KEY MEASUREMENTS

Accurate and timely query resolution
Acknowledge requests and queries within 8 working hours

SPECIAL REQUIREMENTS

Strong communication skills
A passion for providing excellent customer service
Good team player, demonstrating flexibility and adaptability

IN RETURN WE OFFER:

Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
Initially 25 Days annual leave in addition to Bank Holidays rising to 28 after 5 years service.
Excellent training & development opportunities within a growing organisation.
Partnership with charities that offer learning and development opportunities
Life insurance.
BUPA health assessment.
Physical, mental and emotional wellbeing support for you and your family including bereavement counselling.
Bereavement and probate service including counselling, funeral concierge support and will writing
GP access 24/7, 365 days a year.
Volunteering leave policy (2 days/15 hours per year).
10% TradePoint (B&Q) discount.
Company social events.
Free flu vaccines each winter.
Free parking.

Any offer of employment is subject to satisfactory right-to-work and reference checks. Enhanced DBS checks will be carried out for field-based roles.

Pay: £24,800.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
Life insurance
On-site parking
Referral programme
Sick pay
Store discount

Ability to commute/relocate:

Ely CB7: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

associate jobs in isleham, cam

Customer Service Associate

Part-Time Lab Support Associate – Media (25Hrs Per Week)

Associate Health and Safety Consultant

Team Member

Anthropologie Sales Associate - Cambridge, UK

Trainee Linesperson/ Linesperson

Executive Associate

Sales Associate

UK-Banking Centre Service Coordinator-Mildenhall (FT) Req #2247

Test Centre Associate - Bury St Edmunds

Customer Support Associate

Assistant Finance Associate

Clinical Associate full time or part time

Laboratory Technician

Order Fulfilment Associate

Research Associate

Territory Sales Associate (East)

Shipping & Receiving Associate I

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

Part-Time Lab Support Associate – Goods In/Stores (25hrs/week)

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