Sales office coordinator Work, Jobs in Jesmond, Twr (with Salaries)

Sales Office Coordinator
DoubleTree by Hilton Newcastle Airport —Newcastle upon Tyne
- Full-time
- Hotel
- IT
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
13d
Part Time Sales Sales Support And Media Coordinator
Embleys Estate Agents —Whitley Bay
- £26,500 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Flexible schedule
Quick apply
Meeting and Events Sales Coordinator
Crowne Plaza Newcastle —Newcastle upon Tyne
- Full-time
- Customer service
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
3d
Junior Project Coordinator
Matthews International Corporation —Gateshead
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Supply Chain Coordinator
J Barbour and Sons —South Shields
- Full-time
- Microsoft Excel
- Microsoft Office
- Travel
- Free parking
- Store discount
Quick apply
4d
Operations Coordinator
D'Addario & Company —Newcastle upon Tyne
- £29,000 - £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Out of Hours Coordinator
DFP Services Ltd —Durham
- From £20,800 a year
- Administrative experience
- Analysis skills
- IT
- Free parking
Quick apply
12d
Team Member (Stock)
NEXT —Gateshead
- £8.28 - £12.71 an hour
- 8 hour shift
- Customer service
- Employee discount
Customer Service & Internal Sales Coordinator
Envea —Ashington
- Full-time
- Sales
- Customer service
- Microsoft Office
Marketing & Business Development Coordinator
Emerald Associates —Corbridge
- £27,000 - £30,000 a year
- Temporary
- Microsoft Excel
- Social media management
- Microsoft Office
- Free parking
- Sick pay
Quick apply
CCN Charity Fundraising Coordinator
Newcastle University —Newcastle upon Tyne
- £29,588 a year
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
4d
Bid Coordinator
Mediaworks —Newcastle upon Tyne
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Project management
- Annual leave
Team Member (Delivery)
NEXT —Gateshead
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount

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Sales Office Coordinator

DoubleTree by Hilton Newcastle Airport -
Newcastle upon Tyne

Quick apply

Job details

Full-time
13 days ago

Benefits

Free parking
Cycle to work scheme
Discounted or free food
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

IT
Communication skills

Full job description

Job Ref: CG12794

Branch: DoubleTree by Hilton Newcastle Airport

Location: DoubleTree by Hilton Newcastle Airport, Newcastle Upon Tyne

Salary/Benefits: Great Salary + Cairn Staff Rate + Other Benefits!

Contract type: Permanent

Hours: Full Time

Hours per week: 40 hours part time hours will also be considered

Posted date: 05/06/2026

Closing date: 07/07/2026

Working with us provides great benefits, including:

Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
50% off Food Beverage at all our Hotels FB Venues
Spa Discounts at our venues with a Spa
Retail, Cinema Leisure Discounts
Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more!
Monthly ‘Star of the Month’ Awards
‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year.
Pension Scheme
Other incentive programmes that run throughout the year

About the role…

You will support reservations, meetings, and events from initial enquiry through to completion, ensuring a seamless and memorable experience at the venue. Working closely with internal teams, you will coordinate all details for guests, planners, hosts, and attendees, accurately inputting bookings into systems and following sales processes to convert enquiries into confirmed bookings for groups, meetings, conferences, social events, and weddings, supporting the Sales Office Manager and Reservations Executive.

You and your team will often be the first point of contact for guests choosing to stay at our venue, playing a key role in shaping their journey. You will anticipate guest needs, ensure all information is accurate and shared with relevant departments, and respond to calls, emails, and enquiries for room reservations, groups, and general information. Collaborating with the Sales, Meetings Events, and Revenue teams, you will help maximise revenue, maintain accurate systems and data, and build strong relationships with repeat customers to position our hotels as their preferred choice.
Deliver a warm, personalised guest experience by acknowledging loyal and returning clients, anticipating unspoken needs, recording preferences, and celebrating special occasions through thoughtful gestures.
- Manage enquiries from initial contact to confirmation, proactively upselling hotel facilities, packages, and add-ons to position the hotel as the preferred booking choice.
- Create accurate, detailed quotes and bespoke packages where required, ensuring all client questions are answered and expectations clearly set.
- Support reservations and daily tasks at the hotel, handling enquiries and bookings via phone, email, face-to-face, and third-party channels with accuracy and efficiency.
- Manage group, tour, wedding, meeting, and event enquiries, driving conversion of leads into confirmed bookings and ensuring all block bookings are fully organised prior to arrival.
- Maintain accurate reservations, inventory, rates, and promotions across all systems through regular checks, effective room allocation, and timely confirmations to maximise revenue.
- Act as a trusted point of contact for guests and clients, confidently resolving concerns or complaints with empathy and professionalism, escalating to management when required.
- Collaborate closely with Reservations, Sales, Revenue, and operational teams, ensuring clear communication, a strong “One Team” approach, and seamless delivery of guest and client requirements.
- Stay informed of promotions, events, and hotel activity to proactively respond to guest and client enquiries and identify potential opportunities or challenges.
- Follow enquiry handling procedures, brand standards, and service timeframes consistently, achieving high scores on test calls and bookings while effectively managing workload and priorities.

About you…

Possess excellent communication skills. You’ll need to be a good co-operator with a professional, warm, trusting and friendly approach, reacting to change in a positive way.
Well informed about the market and industry.
Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks.
High attention to detail and accuracy – great at managing one’s own time.
Have a creative and innovative approach.
Great team working skills whilst being comfortable and able to work alone.
Strong communication skills through a variety of means including an excellent telephone manner and IT skills.
About us…

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

#INDLP

Located at Newcastle International Airport, we have 179 upscale guest rooms ideal for any traveler, including deluxe rooms with runway views of Newcastle Airport. All guest rooms feature complimentary WiFi and 37-inch LCD TVs, while some include adjoining rooms to accommodate families. Our fitness room, features a wide range of modern equipment and Fratello’s Restaurant features Italian inspired dishes made from locally sourced ingredients. Watch live sports at Columbus Bar and enjoy a sandwich or traditional main course from the bar menu, along with a range of delicious cocktails to excite any taste.

Benefits
Hilton Staff Rate Friends and Family Scheme
Discounted Meals on Shift
Free Parking
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
Cairn Academy' Training Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)

Quick apply

Refine Your Search

sales office coordinator jobs in jesmond, twr

Sales Office Coordinator

Part Time Sales Sales Support And Media Coordinator

Meeting and Events Sales Coordinator

Junior Project Coordinator

Supply Chain Coordinator

Operations Coordinator

Out of Hours Coordinator

Team Member (Stock)

Customer Service & Internal Sales Coordinator

Marketing & Business Development Coordinator

CCN Charity Fundraising Coordinator

Bid Coordinator

Team Member (Delivery)

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