Job Advert
Please note: This role requires full-time office attendance during the initial training and probationary period. Following successful completion, you will be eligible to transition to our hybrid working policy.
At EU Automation, we connect manufacturers to a global supply of automation parts, ensuring they can avoid costly downtime. No matter where in the world, we are comitted to helping businesses save millions in lost revenue and making manufacturing possible.
Our Order Fulfilment Team plays a critical role in delivering an outstanding customer experience. As an Order Fulfilment Coordinator, you will take ownership of customer orders from initial creation through to final delivery.
This is a fast-paced, detail-driven role that requires strong organisation, proactive thinking, and a solutions-focused mindset. You’ll anticipate challenges before they arise, coordinate across multiple teams, and ensure every order progresses smoothly. Clear communication and attention to detail are essential, as you’ll be managing supplier relationships and overseeing every stage of the fulfilment process.
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Review customer purchase orders and proof of payment, ensuring accuracy and alignment with internal systems
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Source and order parts from suppliers via purchase orders, credit card, or proforma requests
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Coordinate closely with internal departments to ensure all documentation and processes are completed correctly for shipping
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Monitor supplier performance, proactively chasing updates to prevent delays
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Communicate effectively with customers, providing timely updates where necessary
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Strong organisational and IT skills (email, spreadsheets, word processing)
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A proactive, problem-solving mindset with the ability to take ownership
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Adaptability and flexibility in a dynamic working environment
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Strong interpersonal skills, with the ability to build relationships across teams
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Excellent written and verbal communication skills
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Additional European language skills are advantageous, but not essential
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The opportunity to join a Sunday Times Fast Track 100, Profit Track and HSBC International Track company
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33 days’ annual leave
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Hybrid working: 2 days from home, 3 days in the office
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Early Friday finish to start your weekend sooner
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Enhanced maternity and paternity leave
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Employee Assistance Programme, including financial and wellbeing support and up to six counselling sessions per year
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Health Cash Plan (covering dental, optical, podiatry and more)
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Life insurance cover
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Aegon pension scheme
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Complimentary tea and coffee
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Regular celebrations of seasonal and life events
This role may also be advertised as Purchasing Executive, Purchasing Administrator, Procurement Assistant, or Assistant Buyer.
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