/ passenger assistant Work, Jobs in Kelsall, Chs (with Salaries)

Customer Service Assistant(Volume)
Network Rail —Liverpool
- £27,464 a year
- Full-time
- English
- Annual leave
- Employee discount
2d
PCV Driver / Passenger Assistant
Cheshire East Council —Middlewich
- £28,598 - £31,022 a year
- Full-time
- Driving
- Travel
- School
- Paid training
- Annual leave
Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
13d
Customer Care Agent
ABM —Manchester Airport
- Full-time
- Customer service
- Communication skills
12d
Facilities Assistant
ISS Facility Services —Liverpool
- £12.71 an hour
- Customer service
Minibus Driver
The Grange School —Northwich
- £16 an hour
- Part-time
- Customer service
- English
- Driving
- Free parking
- Employee assistance programme
Quick apply
10d
Assistant Technician 24-Month FTC (Chester)
CAF Rail UK —Chester
- £39,000 a year
- Communication skills
- Mechanical knowledge
- Annual leave
Maritime Security Officer - Birkenhead
BidvestNoonan —Seacombe
- Weekend availability
- Military
- Communication skills
Quick apply
Kitchen Assistant
ISS Facility Services —Haydock
- £12.71 an hour
PSV MINIBUS DRIVER
APEX MANAGEMENT SOLUTIONS LTD —Birkenhead
- From £13 an hour
- Part-time
- Childcare
- Customer service
- Working with children
- Free parking
Quick apply
3d
PCV School contract driver
R & J Travel —Moreton West and Saughall Massie
- From £13 an hour
- Part-time
- Driving
- In-person
- Commercial driving
- Free parking
Quick apply

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Customer Service Assistant(Volume)

Network Rail -
Liverpool

Apply Now

Job details

Full-time
£27,464 a year
2 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount
Paid volunteer time

Qualifications

GCSE
English

Full job description

Who We Are

Network Rail operates and maintains the railway infrastructure 24/7 365 days a year. Our purpose is to connect people and goods with where they need to be and our vision is for a simpler, better, greener railway.

We're proud to be named as one of the Times Top 50 Employers for Gender Equity for the fourth year running. Find out more from our people here.

Our North West route covers Cheshire to Cumbria, including key cities like Liverpool and Manchester, and destinations such as Blackpool and the Lake District. Major stations include Crewe, Liverpool Lime Street, Preston, and Manchester Piccadilly and Victoria

This busy region sees 1.3 million daily passengers and moves 700,000 tonnes of freight weekly, with 571 stations making up a quarter of Britain's rail network.

In the North West & Central Region, we're proud to be building a workforce that reflects the diverse communities we serve. We know that inclusive teams make better decisions, drive innovation, and help us create a safer, more accessible railway for everyone. Even if you don't meet every single requirement, we encourage you to apply.

If you're passionate about making a difference and believe you have the skills or potential to thrive in this role, we'd love to hear from you. We're committed to creating an open, supportive environment where everyone feels they belong. Your unique perspective and experience could be exactly what we need to keep Britain moving safely and sustainably. Discover more about our commitment to Equity, Diversity and Inclusion at Network Rail Equity, diversity and inclusion - Network Rail.

About the role

You will act as a highly visible and approachable point of contact within the station, delivering excellent customer service to passengers, visitors, contractors, retailers, train operating companies and other stakeholders. The role involves proactively assisting customers with information and travel support, responding professionally to incidents or emergencies, and fulfilling allocated responsibilities within station emergency plans. You will also work closely with customers, external authorities and regulators to help prevent and manage criminal activity, ensuring the station remains a safe and welcoming environment for all users.

In addition, you will carry out regular station inspections to monitor safety, security, equipment and contractor compliance in line with company standards and procedures, accurately completing records for audit purposes. You will manage the reporting and resolution of station faults, take a proactive approach to identifying hazards or unsafe conditions, and ensure issues are correctly reported and followed through. The role includes checking risk assessments and method statements and issuing Permits to Work, as well as maintaining clear documentation to support safe, compliant station operations.

This is a 6 Month Fixed Term Temporary Contract

Salary - £27,464

Grade - Band 6 (Managed Station Contract)

Here are a few of the benefits we offer:

Generous annual leave entitlement
Choice of pension schemes
Discounted leisure train travel for you and your family
75% subsidy on Rail and Underground season tickets
5 days paid volunteer or carers leave
My Benefits platform - giving national and local discounts on retailers, gym membership and more

Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know-we'll do our best to assist you.

For further information about the role, please contact Rachael Rahbarzare

For help with the recruitment process, please contact North West & Central Resourcing Team

PLEASE NOTE - all offers of employment are conditional upon satisfactory completion of pre-employment checks: .

Your experience and skills

Essential

Command of English language, both written and oral

Experience of working in a customer facing environment

Confidence to deal with different types of situations assertively

Experience of working effectively as part of a team

Desirable

Educated to GCSE or equivalent in English and maths

Key Information

Vacancy Details

Number of Positions:

Hours:

Full Time

Salary:

£27,464

Location:

Liverpool Lime Street Managed Station, Liverpool

Geographical Area:

North West England

Closing Date:

26-JUN-2026

Job Category:

Station Operations

Location Map

Apply Now

Refine Your Search

/ passenger assistant jobs in kelsall, chs

Customer Service Assistant(Volume)

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Facilities Assistant

Minibus Driver

Assistant Technician 24-Month FTC (Chester)

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Kitchen Assistant

PSV MINIBUS DRIVER

PCV School contract driver

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