Location: Cheltenham (occasional travel to London offices required)
Working pattern: Hybrid F/T (minimum 3 days per week in office)
We are looking for a highly organised, proactive and confident Executive Assistant to support several senior leaders across PoloWorks, including the Director of Risk & Governance and Director of Compliance.
Whether you’re an experienced EA looking for your next challenge, or you’re earlier in your career and ready to step up, this is a fantastic opportunity to work at the heart of our leadership team and make a real impact.
You will play a key role in keeping our senior leaders operating smoothly day‑to‑day, acting as a trusted partner, problem‑solver and coordinator across a wide range of activities. No two days will look the same, and you will have the chance to build strong relationships across the business while developing your skills in a supportive, collaborative environment.
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Proactive diary and inbox management for multiple senior leaders
- Preparing agendas, attending meetings, taking minutes and tracking actions
- Coordinating meetings, room bookings, catering and logistics
- Ensuring calendar alignment and supporting timely submission of board reports
- Organising travel, accommodation, visas and itineraries
- Managing expenses and supporting event planning
- Coordinating conferences and off‑site meetings
- Acting as a key point of contact for internal and external enquiries
- Maintaining organised online filing systems and supporting document management
- Learning and developing expertise in our internal systems
- Providing ad hoc administrative support as needed
- Supporting lunchtime Reception cover and providing cover for other EAs when required
- Keeping up to date with mandatory e‑learning and compliance requirements
We welcome applications from candidates with a range of experience levels. You’ll thrive in this role if you have:
- Strong IT skills, especially Outlook, Word, PowerPoint, Excel and Teams
- Excellent organisational and planning abilities
- Clear and confident written and verbal communication
- The ability to multitask, prioritise and work both independently and as part of a team
- A proactive, solutions‑focused approach
Previous experience in a similar role is essential, but we are open to candidates who have gained this experience in different environments or industries.
As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.
PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.
As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.
Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.
Recognised as a Great Place to Work certified company and listed among the Best Workplaces in Financial Services & Insurance, PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey.
It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.
