Position: Transport Assistant
Location: Stanley House, Anthonys Way, Medway City Estate, Rochester, Kent, ME2 4NF
Line Reporting Manager: Tanker Divisional Manager
Working Hours: alternate lates and earlies- 1hour unpaid lunch
06:00am - 16:00pm / 08:00am - 18:00pm
Salary: £13.45ph / £31,473 Annually
Join Our Team as a Transport Assistant
We are currently seeking experienced and motivated Transport Assistant to join our growing team.
About Us
MTS Cleansing Services is a well-established, family-run business with over 39 years of industry experience. We pride ourselves on delivering reliable, high-quality services while maintaining a supportive and team-focused working environment.
Our people are at the heart of what we do. We value hard work, reward commitment, and provide opportunities for long-term career growth within a stable and respected company.
Benefits
- Company pension & death-in-service cover
- 20 days annual leave, increasing with service + bank holidays
- Employee Assistance & wellbeing programme
- MTS Uniform provided
- Free on-site parking
- Referral programme
- Company events
- Modern, well-maintained equipment
- Strong focus on health, safety, and employee wellbeing
- Long-term career progression and job security
Requirements
- Must have the ability to take on responsibility for your own workload
- Proficient using Microsoft Office systems including Word and Excel
- Good communicator, able to provide clear oral and written advice to field teams and management as required
- Organizing and planning skills to ensure work programmes are established and followed
- Able to work with a minimum of supervision
- Reliable, responsible, numerate and commercially aware
- Receptive to training and new ways of working
- Ability to work well under pressure
Desirable (Not Essential)
- Previous experience including fleet resources
- Previous experience in the transport, waste or logistics industry
Principal Duties & Responsibilities
- Support senior transport teams and liaise with internal departments to deliver operational and administrative services to customers.
Logistics & Planning
- Assist in delivering planned and reactive services to industrial, commercial, and domestic customers.
- Monitor operational data, vehicle revenue, and identify areas for improvement.
- Support work planning and cover planning responsibilities in the manager’s absence.
Customer Service
- Handle service requests, provide advice and pricing, and coordinate resources to meet deadlines.
- Resolve complaints and issues professionally and efficiently.
- Work with internal departments to support customer service delivery.
Data Processing & Administration
- Manage in-house systems and databases (Weighsoft, CTrack, Ortec, AAIR).
- Maintain office files and ensure all jobs are accurately documented.
- Oversee driver timesheets and hours in the manager’s absence.
Pay: £31,473.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Experience:
- Office: 1 year (preferred)
- Waste transport: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Location:
- Rochester ME2 4NF (preferred)
Work Location: In person
