Client relations Work, Jobs in Kettering, Nth (with Salaries)

Client Relations Executive
Portman Finance Group —Northampton
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
3d
Sr Client Success Manager
WorkBuzz —Milton Keynes
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
Client Experience Advisor
The Watches of Switzerland Group —Leicester
- IT
- In-person
- Communication skills
- Employee assistance programme
Digital PR & Outreach Executive (£25K - £27K DOE)
Receptional Ltd —Bedford
- £25,000 - £27,000 a year
- Hybrid work
- CRM software
- Organisational skills
- In-person
- Flexible schedule
- Referral programme
3d
Specialist Support Executive- BPL
Barclays —Northampton
- Continuous improvement
- Leadership
- Communication skills
3d
Customer Service Advisor
Barclays —Northampton
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
2d
Business Support Officer
Bedford Borough Council —Bedford
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- English
8d
People Operations Senior Associate
BSI —Milton Keynes
- Full-time
- Hybrid work
- English
- Continuous improvement
- Human resources
- Annual leave
- Bereavement leave
Operations Administrator (Recruitment)
Pathfinder Legal Services Ltd —Alconbury
- £26,630.76 - £35,320.20 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- In-person
- Annual leave
- Work from home
Quick apply
13d
Sales Assistant | Customer Service Advisor | Immediate Start
The Limitless Organisation —Leicester
- £500 - £900 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
3d
Media Sales Executive - Magazine, Website, Events
Yandell Publishing Ltd —Milton Keynes
- £28,000 - £31,000 a year
- Full-time
- In-person
- Communication skills
- School
- Life insurance
Quick apply
8d
People Business Partner, RS (Fixed Term Contract)
BSI —Milton Keynes
- £110,250 - £147,000 a year
- Full-time
- Analysis skills
- Human resources
- Organisational skills
- Annual leave
- Bereavement leave
Assistant Manager
IN n OUT Autocentres —Kettering
- £32,000 - £34,000 a year
- Full-time
- Management
- Customer service
- Maintenance
- Free parking
- Annual leave
Quick apply
People Operations Manager - UK & Ireland
BSI —Milton Keynes
- Full-time
- Hybrid work
- Management
- Analysis skills
- Continuous improvement
- Annual leave
- Bereavement leave
Administrator
Optima Health —Towcester
- £26,227.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Analysis skills
- Paid training
- Annual leave
2d
Junior HR Adviser - Huntingdon / Cambridgeshire
Education Personnel Management Ltd —Huntingdon
- Full-time
- Customer service
- Human resources
- School
Quick apply
15h
HR Adviser - Huntingdon / Cambridgeshire
Education Personnel Management Ltd —Huntingdon
- Full-time
- Customer service
- Human resources
- School
Quick apply
15h
Accounts Payable Assistant (Fixed Term Contract)
Taylor Rose —Peterborough
- Microsoft Office
- Communication skills
- Banking
6d
Customs Project Officer
Bleckmann België N.V. —Lutterworth
- Computer skills
- Communication skills
Quick apply
Outbound Telesales Executive
Zen Shots Ltd —Milton Keynes
- From £14.50 an hour
- Part-time
- CRM software
- Sales
- In-person
- Free parking
- Flexible schedule
Quick apply
6d

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Client Relations Executive

Portman Finance Group
Northampton

Quick apply

Job details

3 days ago

Qualifications

Customer service
Microsoft Office
Organisational skills
Typing
Account management
A Level

Full job description

Overview

The Client Relations Executive will be responsible for answering initial queries, either via the telephone or through webchat, with the need to quickly qualify and pass the client onto the appropriate sales team member where appropriate. The Client Relations Executive will also undertake a number of other varied tasks including but not limited to quality monitoring call recordings and providing feedback to the sales team, obtaining reviews for the business from customers, improving data quality by verifying and merging data records, ensuring business processes are followed and assisting with customer due diligence processes after suitable training.

Due to the nature of the position, we are looking for someone who has an excellent professional and engaging telephone manner. The successful candidate will be confident providing constructive feedback and have a strong attention to detail, the Client Relations Executive role is key in managing and maintaining an excellent client experience.

As the successful candidate grows in the role, there will be opportunity - if the candidate wishes - to support the Regulated Sales Service Team on regulated finance transactions. In time, the successful candidate may have the opportunity to transition into the Regulated Sales Service Team, where responsibilities would include dealing with finance enquiries from regulated business customers, assessing their finance options, drafting straightforward credit applications to lenders, organising the signing of finance paperwork and ultimately paying out regulated finance deals. All of this would be part of a wider professional development plan, and only if the successful candidate showed an interest in developing into this team, which is well supported with training and compliance support.

Responsibilities

Quality monitoring of call recordings and providing feedback to sales team
Assist with complaints handling and complaints resolution matters
Answer incoming calls and webchat messages, screening and directing to the Sales Team where appropriate;
Ensure our Customer Records Management system is kept up-to-date with client leads and summaries;
Support the Client Relations Team Manager and Director of Compliance and Operations with ad-hoc duties as and when required;
Assist with obtaining Trustpilot and Google reviews from customers;
Provide support to the Director of Compliance and Operations on straightforward compliance matters following appropriate training; and
Any other appropriate job duties in line with the associated skill and experience of the post holder.

Requirements

Skills and experience required

Degree-educated is strongly preferred, with a minimum of A-Levels, or equivalent, essential, at BBB or above;
Previous Sales or Professional Services Secretarial, Customer Service or Account Management experience is advantageous but not essential;
Ability to communicate clearly in-person, over email, and on the telephone;
Ability to quickly and confidently screen and progress calls and webchat enquiries through to appropriate Sales Team members;
Ability to type and talk simultaneously;
Positive and engaging telephone manner; and
Strong Microsoft Office skills with experience of using a webchat, or similar, function.

Personal Attributes

Excellent written and oral communications skills;
Ability to remain calm under pressure and meet deadlines;
Strong organisational skills with a high attention to detail;
Ability to prioritise and handle multiple tasks at any given time in a fast-paced environment;
Pro-active and enthusiastic with a can do attitude;
Good commercial acumen; and

Benefits

Company Overview

Portman Finance Group was established in 2007 to provide UK SMEs with access to a range of finance options under one roof. We have now arranged over £1billion in funding for over 15,000 companies.

Portman secure finance for businesses of all sizes via our own lending and panel of over 40 partners. We offer flexible payment terms, reducing large initial outlays and protecting cash-flow, and are one of the largest privately owned Broker-Lenders in the UK.

Portman work with any type of private sector business. We have a long and successful history financing a variety of assets, quickly and easily. If you’re looking to lease or purchase further equipment, release equity or simply borrow, Portman can provide your business with the finance it needs.

Please note that as part of the recruitment process a criminal records check/credit history check will be carried out by an authorised third party.

Quick apply

Refine Your Search

client relations jobs in kettering, nth

Client Relations Executive

Sr Client Success Manager

Client Experience Advisor

Digital PR & Outreach Executive (£25K - £27K DOE)

Specialist Support Executive- BPL

Customer Service Advisor

Business Support Officer

People Operations Senior Associate

Operations Administrator (Recruitment)

Sales Assistant | Customer Service Advisor | Immediate Start

Media Sales Executive - Magazine, Website, Events

People Business Partner, RS (Fixed Term Contract)

Assistant Manager

People Operations Manager - UK & Ireland

Administrator

Junior HR Adviser - Huntingdon / Cambridgeshire

HR Adviser - Huntingdon / Cambridgeshire

Accounts Payable Assistant (Fixed Term Contract)

Customs Project Officer

Outbound Telesales Executive

I want to receive the latest job alerts for client relations in kettering, nth

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