Desktop support team Work, Jobs in Kettering, Nth (with Salaries)

Support Engineer - Corby
RM Education Limited —Desborough
- Maintenance
- IT
- School
3d
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
IT Infrastructure Engineer
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- English
- Organisational skills
- Annual leave
- Employee discount
1d
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Windows
- Bachelor's degree
- Travel
1d
1st/2nd Line IT Support Engineer
Haus of HR —Olney
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
- Annual leave
Quick apply
2d
Home Claims Handler - Scoping Specialist
Hastings Direct —Leicester
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- Microsoft Outlook
- Customer service
- Windows
- Employee assistance programme
TechEx Operations Analyst (IT Support)
NBCUniversal —Bedford
- Full-time
- Azure
- Travel
- In-person
21h
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Fraud Investigator - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
7d
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply
Product Owner
Kinetic Software —Milton Keynes
- £50,000 - £60,000 a year
- Hybrid work
- Hospitality
- AWS
- IT
- Employee assistance programme
- Employee discount
Motor Claims Desktop Engineer
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
Quality Specialist
Steris —Syston
- Full-time
- Microsoft Excel
- Communication skills
3rd Line Engineer 24/7
Ekco —Milton Keynes
- Night shift
- Remote
- SharePoint
- Time management
- Annual leave
- Employee assistance programme
Quick apply
10d
Claims Fraud Investigator - First Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
7d
Senior TechOps Generalist
Octopus Energy Group —Leicester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Social Media Content Creator
The Old Savoy —Northampton
- £27,000 - £30,000 a year
- Weekend availability
- Social media management
- In-person
- Free parking
Quick apply
Senior Legal & Operations Administrator
PPL PRS —Leicester
- £26,895 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Street Lighting Manager
Ringway —Milton Keynes
- Monday to Friday
- Engineering
- Maintenance
- Electrical Engineering
12d

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desktop support team jobs near kettering, nth

Support Engineer - Corby

RM Education Limited -
Desborough

Apply Now

Job details

Permanent
3 days ago

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Based onsite in a school, you will be providing technical and customer support.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

desktop support team jobs in kettering, nth

Support Engineer - Corby

Help Desk Engineer

IT Infrastructure Engineer

Coalition Support Service Desk Technician

1st/2nd Line IT Support Engineer

Home Claims Handler - Scoping Specialist

IT Service Desk Specialist

TechEx Operations Analyst (IT Support)

1st line Support Engineer

Fraud Investigator - Home Claims

IT Support Contract

Product Owner

Motor Claims Desktop Engineer

Quality Specialist

3rd Line Engineer 24/7

Claims Fraud Investigator - First Party

Senior TechOps Generalist

Social Media Content Creator

Senior Legal & Operations Administrator

Street Lighting Manager

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