Navigator / receptionist Work, Jobs in Kettering, Nth (with Salaries)

Receptionist
PrimaryCareCareers —Northampton
- £12.71 an hour
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Free parking
12h
GP Care Navigator
Woodview Medical Centre —Northampton
- From £12.71 an hour
- Full-time
- GP surgery experience
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
14h
Care Navigator / Receptionist
Park Avenue Medical Centre —Northampton
- £12.71 an hour
- Part-time
- Computer literacy
- GP surgery experience
- Administrative experience
Quick apply
Care Navigation/Receptionist
Eleanor Cross Healthcare —Northampton
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Receptionist

PrimaryCareCareers -
Northampton

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Job details

Permanent
£12.71 an hour
12 hours ago

Benefits

Free parking
Transport links
On-site parking

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Level 2 in Health & Social Care
IT
NVQ
Communication skills
Time management

Full job description

About the Role

Are you looking for a rewarding role where no two days are the same and your work genuinely makes a difference? Woodview Medical Centre is seeking two full-time enthusiastic and reliable care navigator to join our friendly, fast-paced GP practice. We would also consider part time/job share so please apply stating the hours you are available to work.

You will be at the heart of the surgery, delivering excellent patient care and customer service while supporting the smooth day-to-day running of the practice. This is a varied role that combines reception, care navigation, appointments management and administrative duties.

Your responsibilities will include:

Greeting patients and visitors to the practice
Answering and directing telephone calls
Care navigating and signposting to the relevant team member and making appointments
Answering patient queries both over the telephone and face to face
Ensuring same day appointments are booked into appropriate slots in line with practice procedures
Checking emails on a daily basis
A variety of admin duties

The role requires flexibility, with shifts available Monday to Friday between 08:00 and 18:30, and participation in a Saturday morning rota when required (i.e. for flu clinics).

Please note, the closing date may be brought forward if sufficient applicants are received.

About the Candidate

We are looking for someone who is calm under pressure, enjoys working with people, and thrives in a busy environment.

Essential qualities and skills include:

Experience working with the general public and in an administrative or receptionist role
Excellent communication skills with a clear, polite telephone manner
Strong IT skills, including Microsoft Office and Outlook
Good organisation and time-management skills
Ability to work both independently and as part of a team
A professional, cheerful and empathetic approach, particularly in sensitive situations
Flexibility, motivation and a forward-thinking mindset

Desirable (but not essential):

Experience working in a healthcare setting
Knowledge of SystmOne
GCSEs (or equivalent) in English and Maths
AMSPAR Receptionist qualification or NVQ Level 2 in Health and Social Care

A Disclosure and Barring Service (DBS) check will be required for this role.

About Us

Woodview Medical Centre is a thriving, forward-thinking training practice located on the edge of Northampton, benefiting from excellent transport links and free on-site parking.

From our modern, purpose-built premises, we provide high-quality General Medical Services to a diverse and growing patient population of approximately 11,000 patients.

As a proud member of the MWeb Primary Care Network, we continue to expand our services and embrace new ways of improving patient care. This makes it an exciting time to join our supportive team and be part of a practice that is committed to development, learning and continuous improvement.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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