Reporting to: Workshop Manager
Location of the role: Hull
Salary: Apprentice rate
Employment Type: Permanent – Full Time
Business Information
An exciting opportunity has arisen for a new member to join our small, friendly workshop.
We are looking for a highly motivated and technically minded Apprentice IT Workshop technician. This is a hands-on role supporting the build, repair, testing, and configuration of IT and electronic equipment within a busy technical workshop environment.
Boomerang Digital is a software - technology-led business specialising in customer engagement solutions for the land-based gaming and entertainment sectors. Established in 1994, the business has built a strong reputation for delivering reliable, innovative, and commercially effective products to operators across the UK and Ireland.
Following several strategic acquisitions, we now boast an industry-leading and integrated product portfolio. Today, we support operators across a broad range of highly important solutions, including machine data management, TITO and pay station technology, mobile engagement, and membership platforms, promotional and rewards systems, tablet-based gaming, bingo, and entertainment solutions, as well as industry-leading facial recognition and self-exclusion technology designed to support safer gambling environments.
Our integrated approach uniquely positions Boomerang Digital as a true “one-stop” business, and we love working closely with our partners.
Role Objectives:
You will work within a small, supportive team where you will be given full training and ongoing support from experienced technicians and the Workshop Manager. We are looking for someone who is motivated, practical, eager to learn, and willing to get involved in all areas of the workshop.
This is an excellent opportunity for someone with a genuine interest in technology who enjoys problem solving, building systems, repairing equipment, and working collaboratively as part of a team.
Main Responsibilities:
· Assisting with the build, configuration, and testing of IT equipment and systems
· Supporting repairs, diagnostics, and fault-finding on hardware and electronic devices
· Preparing devices for deployment, including imaging and software installation
· Assisting with upgrades and replacement of hardware components
· Supporting workshop organisation, stock control, and asset management
· Assisting with ordering stock, checking deliveries, and ensuring parts and equipment are booked in correctly
· Helping maintain accurate stock records and ensuring the workshop remains organised and well supplied
· Accurately recording repairs, builds, and technical updates within internal systems
· Maintaining a clean, safe, and organised workshop environment
· Learning and following technical processes, quality standards, and health & safety procedures
· Providing general support to the Workshop Manager and wider technical team
· Being flexible and hands-on in supporting the day-to-day needs of the workshop
Personal Requirements:
· Strong interest in IT, hardware, electronics, or technology
· Motivated, hands-on, and willing to learn new technical skills
· Able to work well within a small team environment
· Good problem-solving skills and attention to detail
· Reliable, organised, and proactive in supporting others
· Positive attitude with a willingness to help wherever needed
· Experience building or repairing PCs or electronics as a hobby, through education, or previous work experience
· Basic understanding of computer hardware and operating systems
· IT or engineering-related qualifications or studies would help
Pay and Benefits
· Full support and training within a small and experienced technical team
· Ongoing training and development opportunities
· Support towards relevant apprenticeship qualifications
· Opportunity to develop into a permanent technical role within the business
· Salary: Apprentice rates of pay
· 20 days of annual leave
· Company pension
· Staff social events organised
· 37.5 hours a week
Business Core Values
· S – Stand for Integrity
· C – Customer first
· O – Own the outcome
· R – Respect, openness, curiosity
· E – Execute as one team
Job Types: Full-time, Permanent
Pay: From £8.00 per hour
Work Location: In person
