Entry level customer service Work, Jobs in Kingston Upon Hull, Ery (with Salaries)

Customer Service Representative
AAK International —Kingston upon Hull
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Shop Volunteer (Till & Customer Service - Hull)
British Red Cross Volunteer —Kingston upon Hull
- Microsoft Outlook
- No experience needed
Graduate HR Partner
Amazon UK Services Ltd. —North Ferriby
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Sales Executive- Honda Grimsby
D. M. Keith —Grimsby
- £23,000 - £27,000 a year
- Full-time
- No experience needed
- Annual leave
- Flexible schedule
Shop Volunteer (Till & Customer Service - Cottingham)
British Red Cross Volunteer —Cottingham
- Microsoft Outlook
- No experience needed
Ground Floor - Team Member
Premier Inn —Goole
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
4d
Restaurant Team Member
Brewers Fayre —Goole
- Up to £12.76 an hour
- Part-time
- No experience needed
- Restaurant
- Restaurant experience
- Employee discount
Quick apply
3d
Sales Executive- Part time -Grimsby
D. M. Keith —Grimsby
- £23,000 - £27,000 a year
- Full-time
- No experience needed
- Communication skills
- Annual leave
- Flexible schedule
4d
Ground Floor Team Member
Premier Inn —Scunthorpe
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
4d
Shop Volunteer (Till & Customer Service - Hedon)
British Red Cross Volunteer —Kingston upon Hull
- Microsoft Outlook
- No experience needed
Shop Volunteer (Till & Customer Service - Barton on Humber)
British Red Cross Volunteer —Barton-upon-Humber
- Microsoft Outlook
- No experience needed
Cleaner / 1002 - The Prior John, Bridlington
J D Wetherspoon plc —Bridlington
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
2d
Shop Volunteer (Till & Customer Service - Hessle)
British Red Cross Volunteer —Hessle
- Microsoft Outlook
- No experience needed

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Customer Service Representative

AAK International -
Kingston upon Hull

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Maths
Business
Communication skills

Full job description

Customer Service Representative

Our story goes back more than 150 years, to the chilly southern coast of Scandinavia. From our early success in Sweden and Denmark, we’ve grown into the world’s leading specialist producer of plant-based oils, employing more than 4,000 people across the globe.

We work with our customers to make the products you love even better. The oils we produce go into making your chocolate extra-creamy or putting the crunch into your croissant. And it’s not just food — we work across industries to make products that are higher quality, healthier and better for the planet.

Everything we do is about Making Better Happen™.

AAK LOCATION

This position is based on site in Hull, United Kingdom.

At AAK Hull, we operate the UK’s largest refinery for edible oils and fats at our King George Dock site and supply ingredients and finished products to businesses in the food manufacturing, baking, foodservice, and retail sectors. We enjoy working closely with customers to co-develop bespoke products in our well-equipped Customer Innovation Centre.

About the role
As a Customer Service Representative within AAK’s Supply Chain team, you will play a key role in delivering outstanding service and operational support to our valued customers. Acting as a central point of contact for customer accounts, you will manage order processing activities, maintain accurate data, and ensure timely communication across internal and external stakeholders. You will be responsible for handling multiple priorities in a fast-paced environment while maintaining exceptional attention to detail and a strong customer-focused approach.

In this role, you will work collaboratively with cross-functional teams to resolve supply and delivery challenges, support stock management activities, and contribute to continuous operational improvement. Through proactive communication and effective problem-solving, you will help ensure a seamless customer experience while supporting AAK’s commitment to service excellence and high-quality outcomes.

Responsibilities

Process and oversee customer sales orders, ensuring accuracy and timely fulfilment for assigned accounts
Ensure all orders align with lead times, minimum order quantities (MOQs), and make-to-stock (MTS) or make-to-order (MTO) requirements
Allocate orders in line with contractual agreements and business requirements
Utilize SAP, Outlook, Word, and Excel effectively for order processing, reporting, and communication activities
Monitor stock at risk and coordinate extensions or corrective actions to minimize operational impact
Track and manage daily shortage reports, proactively addressing supply-related challenges
Gather, maintain, and analyse relevant operational data to support business decision-making and process improvements
Maintain professional and effective communication with customers and internal stakeholders via email, telephone, and Microsoft Teams
Collaborate with relevant departments to ensure adequate stock levels and resolve shortages efficiently
Provide support and coverage for team members during absences to ensure continuity of operations
Participate in daily and weekly meetings, contributing to team alignment and operational objectives
Support continuous improvement initiatives within customer service and supply chain operations

About you
We are hiring for two Customer Service Representatives and welcome applications from both experienced professionals and recent graduates with a degree in Supply Chain, Logistics, Business or a related field.

2–3 years of experience in customer service in a similar role and/or a degree in related field
Excellent English and Maths skills
Proficient in SAP and Microsoft Office, especially Excel
Experienced in including order entry, debit/credit notes, complaint resolution, and delivery follow-up
Skilled in direct customer communication via email and phone with a strong customer-centric focus
This full-time role requires a multitasker who is stress-resilient, accountable, energetic, positive, and a strong team player
Experience in the order-to-cash process and knowledge of exports is a plus
Ability to drive is a plus but an essential

In return AAK offers

10% non-contribution pension.
Bonus scheme.
UK Healthcare scheme.
25 days holidays plus bank holidays.
Group life cover.
Group income protection scheme.
Ride2Work scheme.

Contact and information
For further information about the position, please contact Emily Lumb, Talent Acquisition Specialist by email: [email protected]

About AAK
Everything AAK does is about Making Better Happen™. We specialize in plant-based oils that are the value-adding ingredients in many of the products people love to consume. We make these products better tasting, healthier, and more sustainable. At the heart of AAK’s offer is Customer Co-Development, combining our desire to understand what better means for each customer with the unique flexibility of our production assets and deep knowledge of many products and industries, including Chocolate and Confectionery, Bakery, Dairy, Plant-based Foods, Special Nutrition, Foodservice, and Personal Care.

Our 4,000 employees support our close collaboration with customers through 25 regional sales offices, 15 dedicated Customer Innovation Centers, and the support of more than 20 production facilities. Listed on Nasdaq Stockholm and with headquarters in Malmö, Sweden, AAK has been Making Better Happen™ for more than 150 years.
AAK prohibits discrimination based on race, color, sex, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of employment and application for employment. #LI-Onsite

Apply Now

Refine Your Search

entry level customer service jobs in kingston upon hull, ery

Customer Service Representative

Shop Volunteer (Till & Customer Service - Hull)

Graduate HR Partner

Sales Executive- Honda Grimsby

Shop Volunteer (Till & Customer Service - Cottingham)

Ground Floor - Team Member

Restaurant Team Member

Sales Executive- Part time -Grimsby

Ground Floor Team Member

Shop Volunteer (Till & Customer Service - Hedon)

Shop Volunteer (Till & Customer Service - Barton on Humber)

Cleaner / 1002 - The Prior John, Bridlington

Shop Volunteer (Till & Customer Service - Hessle)

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