Support engineer Work, Jobs in Kingston Upon Hull, Ery (with Salaries)

Warranty Engineer
Victory Leisure Homes —Kingston upon Hull
- £43,000 - £49,000 a year
- Full-time
- Customer service
- Organisational skills
- Construction
- Employee assistance programme
- Employee discount
Quick apply
10d
Engineering Apprenticeship
Dunbia —Bridlington
- £12.71 an hour
- Full-time
- Computer literacy
- Maintenance
- English
- Free parking
10d
Electrical Department Administrator
WCM National Ltd —Hessle
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
Maintenance Engineer
ProAmpac —Elsham
- Up to £52,000 a year
- Overtime
- Customer service
- Maintenance
- Programmable logic controllers
- Free parking
- Health & wellbeing programme
Quick apply
Trainee CCTV Engineer
Videcom Security Ltd —Scunthorpe
- £25,000 - £28,000 a year
- 8 hour shift
- Computer literacy
- English
- IT
- Free parking
- Profit sharing
Quick apply
3d
Technical Support Engineer (Level 1)
Stonemere IT —Kingston upon Hull
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Drainage Engineer
Metro Rod —Kingston upon Hull
- £32,760 - £39,870 a year
- Overtime
- Customer service
Graduate Support Engineer
BAE Systems —Brough
- £34,000 a year
- Master's degree
- Bachelor's degree
Lift Service Engineer
Pickerings Lifts —Hessle
- £40,000 - £65,000 a year
- Overtime
- Customer service
- Maintenance
- Driving
- Free parking
- Annual leave
Quick apply
13d
Mechanical Engineer
FIND. —Kingston upon Hull
- £39,000 - £41,000 a year
- Full-time
- Maintenance
- Travel
- Mentoring
- Annual leave
Quick apply
Software Support Analyst
Spectrum —Hessle
- £26,000 - £28,000 a year
- Full-time
- SQL
- JavaScript
- Scripting
Quick apply
Advance Steel Draughtsperson (Intermediate to Senior Level)
Hill Top engineering and Fabrications Ltd —Goole
- £40,000 - £60,000 a year
- Full-time
- AutoCAD
- Schematics
- CAD
- Free parking
- Flexible schedule
Quick apply
11d
Graduate Software Engineer
BAE Systems —Brough
- £34,000 a year
- Master's degree
- Bachelor's degree
Senior Technical Support Engineer (Level 3)
Stonemere IT —Kingston upon Hull
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
R&D Engineer
Smith & Nephew —Kingston upon Hull
- Full-time
- Hybrid work
- CAD
- Engineering
- Bachelor's degree
- Annual leave
- Employee discount
Maintenance Engineer
Ellgia ltd —Winterton
- £18.50 - £20.50 an hour
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
- Free parking
Quick apply
Operational Technology Intern
Smith & Nephew —Kingston upon Hull
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
- Annual leave
- Employee discount
8d
Senior Design Engineer
Spencer Group —Kingston upon Hull

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Warranty Engineer

Victory Leisure Homes
Kingston upon Hull

Quick apply

Job details

Permanent | Full-time
£43,000 - £49,000 a year
10 days ago

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount

Qualifications

Customer service
Organisational skills
Construction
Communication skills
Time management

Full job description

Job title: Warranty Engineer

Location: Leads Rd Hull,

Hours: Monday – Friday, 48hrs

Salary: £43,000 - £49,000 per annum (dependent on experience)

The Role

To manage and process all aftersales warranty claims efficiently and accurately, ensuring excellent customer service is delivered at all times. The Warranty Engineer will act as a key point of contact for customers and internal departments, completing warranty-related activities and ensuring claims are completed within agreed timescales while maintaining high levels of customer satisfaction.

The role requires the Warranty Engineer to work on customer and company sites across the UK from Monday to Thursday, providing hands-on support on warranty resolution activities as required. On Fridays, the successful candidate will be based at our Leads Road site loading parts, reviewing schedule duties for the following week and liaising with the internal team.

Key Responsibilities

Liaise with customers, service engineers and internal departments to resolve warranty-related matters.
process all aftersales warranty claims efficiently and accurately,
Maintain accurate records of all warranty claims, correspondence, and supporting documentation.
Ensure warranty claims are addressed within required deadlines and followed through to successful resolution.
Provide exceptional customer service, responding professionally and promptly to customer enquiries and concerns.
Prioritise workloads effectively to meet deadlines and service level expectations.
Monitor outstanding warranty cases and provide regular updates to customers and management.
Identify recurring issues and provide recommendations for continuous improvement.
Ensure compliance with company procedures, health and safety requirements, and quality standards.
Work collaboratively with colleagues across departments to achieve business objectives.

Skills & Competencies

Essential

Strong customer service skills with a commitment to delivering a positive customer experience.
Excellent verbal communication skills.
Strong organisational skills with the ability to manage multiple tasks simultaneously.
Ability to work effectively to schedules, deadlines, and performance targets.
Good problem-solving and decision-making abilities.
High level of attention to detail and accuracy.
Ability to work independently and as part of a team.

Desirable Criteria

Previous experience in a warranty, aftersales, customer service, or technical administration role.
Experience within the leisure homes, construction, manufacturing, housing, or aftersales sector.
Knowledge of warranty management systems and processes.
Technical understanding of property, construction, or manufacturing defects and repairs.

Person Specification

Experience working in a fast-paced and customer-focused environment.
Ability to respond positively to changing priorities and business needs.
Self-motivated with the ability to work independently and manage workload effectively.
Strong organisational and time management skills.
Professional and positive attitude.
Excellent attention to detail.
Strong interpersonal skills with the ability to build positive working relationships.
Customer-focused mindset with a commitment to service excellence.
Reliable, flexible, and dependable.

Package

£43,000 - £49,000 per annum (dependent on experience)
48hr working week (Mon – Thurs - 11hrs & Fri - 4hrs)
Additional service loyalty days
Employee assistance program
Cycle to work scheme
A range of employee benefits and discounts available through our rewards partner

Pay: £43,000.00-£49,000.00 per year

Work Location: On the road

Quick apply

Refine Your Search

support engineer jobs in kingston upon hull, ery

Warranty Engineer

Engineering Apprenticeship

Electrical Department Administrator

1st Line Support Engineer

1st Line Support Engineer – Layer8

Maintenance Engineer

Trainee CCTV Engineer

Technical Support Engineer (Level 1)

Drainage Engineer

Graduate Support Engineer

Lift Service Engineer

Mechanical Engineer

Software Support Analyst

Advance Steel Draughtsperson (Intermediate to Senior Level)

Graduate Software Engineer

Senior Technical Support Engineer (Level 3)

R&D Engineer

Maintenance Engineer

Operational Technology Intern

Senior Design Engineer

I want to receive the latest job alerts for support engineer in kingston upon hull, ery

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