Optical Receptionist / Optical Assistant – Roberts Opticians, Dukinfield
Part‑time: 4 days per week (including occasional Saturdays)
Salary: £13.00–£14.50 per hour depending on experience, with higher rates available for experienced Optical Assistants
Roberts Opticians is a family‑run, independent practice in the heart of Dukinfield.
We pride ourselves on offering personalised care, a welcoming atmosphere, and high‑quality optical services. We are now looking for a friendly, organised and enthusiastic Optical Receptionist / Optical Assistant to join our close‑knit team.
This role is ideal for someone with strong healthcare reception experience or existing optical experience. For those joining at receptionist level, there is an option to progress into an Optical Assistant role if suitable, with full support and training provided.
Experienced Optical Assistants will attract a higher starting salary and the opportunity to work in a more patient‑centred, relationship‑focused environment.
About the Role
You will be the welcoming face of the practice and play a key part in ensuring patients receive an excellent experience. Responsibilities include:
- Greeting patients and providing a warm, professional first point of contact
- Managing reception duties including booking appointments, answering calls, and handling enquiries
- Supporting the optometrist and wider team with day‑to‑day practice tasks
- Using practice management software and maintaining accurate patient records
- Helping to keep the practice tidy, organised, and welcoming
For those with optical experience, responsibilities may also include:
- Dispensing spectacles
- Advising patients on frames, lenses, and products
- Supporting clinical procedures
- Providing a high standard of patient care
What Makes This a Great Place to Work
As a family‑run independent practice, we offer a working environment that many people find refreshing and rewarding. Here, you’ll enjoy:
A calmer, more patient‑focused approach
You’ll have the time and space to look after people properly, without the pressure of constant targets.
Real relationships with patients
You’ll get to know the community, see familiar faces, and build trust with patients who genuinely appreciate your care.
Variety in your day
You won’t be limited to one task — you’ll gain experience across reception, dispensing, and patient support.
A supportive, family‑feel team
You’ll be part of a small, friendly team where your contribution is noticed and valued.
These qualities make the role especially appealing to people who want a more meaningful, balanced, and enjoyable working life.
Progression (If Suitable)
For those who show the right skills, attitude, and interest, there is an option to progress into an Optical Assistant role, with full training and support provided.
Essential Criteria
We are looking for someone who has:
- Reception experience in a healthcare setting (essential)
- Optical experience (preferred but not essential)
- A friendly, approachable manner with excellent communication skills
- Computer literacy and confidence using practice software
- Flexibility to work occasional Saturdays when required
- A positive attitude and willingness to learn and support the team
Hours & Benefits
- 4 days per week
- Occasional Saturday work as needed
- Access to a Pension Scheme
- Higher starting salary for experienced Optical Assistants
- Option to progress for suitable candidates
- Potential for future progression to a full‑time (5‑day) role
- Supportive, family‑run, close‑knit team environment
- Opportunity to grow within an independent practice
Pay: £24,420.00-£35,212.58 per year
Work Location: In person
