Rural West Primary Care Network – Vacancy for a PCN Care Co-ordinator for Proactive Care
The Rural West Primary Care Network (PCN) is seeking to recruit an organised and motivated Care Co-ordinator for Proactive Care. This is a part time role and the postholder will work within our PCN’s multidisciplinary healthcare team and enhance our friendly, busy network of practices. The Network consists of two GP Partnerships: Tadley Medical Partnership and Watership Down Health with surgeries in Kingsclere, Overton, Oakley and Tadley, Hampshire.
The main purpose of this role is to work alongside the PCN’s Proactive Care (PAC) Nurse and the current PAC Care Co-ordinator in delivering proactive medical care to vulnerable and/or frail patients within the PCN, to improve the quality of care these patients receive, to reduce the risk of emergency hospital admission and lead to better outcomes for patients. This administrative role supports the clinical teams in their delivery of patient services and care.
The PAC Care Co-ordinator will enable people to access the services and support they require to meet their health and wellbeing needs, helping to improve people’s quality of life. The postholder will work as an integral part of the PCN’s multidisciplinary team (MDT), holding and maintaining the Proactive Care caseload and running the daily MDT meetings (via Microsoft Teams) to strengthen collaborative working across the PCN. They will work alongside the Social Prescribers and the Health & Wellbeing Coaches to provide an all-encompassing approach to personalised care and enable people to navigate through the health and care system. This non-clinical role is administrative and patient contact by telephone is a key component, as the role involves organising appointments directly with the patients or their families/carers. There is also a patient facing element when accompanying the PAC Nurse to annual review visits in the community and/or patients’ own homes. The postholder will work with a diverse range of people from different cultural and social backgrounds. The ability to work confidently and effectively in a varied and sometimes challenging environment is essential.
Applicants will need excellent administration, interpersonal and communication skills and be organised, patient and empathetic. The successful candidate will be experienced and proficient in the use of Microsoft packages including Excel, PowerPoint, Teams and Word. The postholder will have experience of working in a primary care setting, ideally in health or social care or other support roles.
Please see the full Job Description and person specification on NHS Jobs for more detail.
The post is part time (20 hours per week) from Mondays to Fridays, between 9am-1pm. It will be predominantly surgery based work and requires travel across the Network to the surgeries of both Partnerships, so flexibility of working and access to private transport is essential.
Please apply for this post via Indeed or NHS Jobs: https://www.jobs.nhs.uk reference number: A2237-26-0006 The closing date for applications is Sunday 12th July 2026 and interviews will be held on Monday 20th July 2026.
Work remotely
Pay: £27,132.00-£27,735.00 per year
Benefits:
- Company pension
- On-site parking
- Sick pay
Education:
- GCSE or equivalent (required)
Experience:
- Health or social care: 1 year (required)
Work Location: In person
