senior it Work, Jobs in lasham, ham (with Salaries)

Head of IT Service Management
SNG (Sovereign Network Group) —Basingstoke
- £80,000 - £98,000 a year
- Full-time
- IT
- Communication skills
9d
Senior IT Technician
Learning Partners —Guildford
- £31,481 - £33,764 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
12d
Senior Product Owner
cinch —Hook
- £65,000 - £72,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
4d
Senior M365 Platform Engineer
BCA —Hook
- Up to £52,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Mentoring
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
Chief Information Officer
Infovista —Guildford
- Presentation skills
10d
Opportunities at TCS - Satellite Communications Technician
Serco Plc —Bordon
- Call to connect
- Microsoft Office
- Employee assistance programme
Head of IT
Propel Together —Wokingham
- £85,000 - £100,000 a year
- Azure
- ERP systems
- AWS
Senior School IT Technician
IMS Computing Ltd —Woking
- £32,000 - £38,000 a year
- Full-time
- Driving
- Travel
- SharePoint
Quick apply
3d
Senior Project Officer
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Project management
- Leadership
Senior IT Project Engineer
CloudTech24 Ltd —Send
- £40,000 - £45,000 a year
- Full-time
- Computer Science
- Project management
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
3d
Senior Infrastructure Engineer
Procode Technology Limited —Eastleigh
- £55,000 a year
- Azure
- Annual leave
- Employee assistance programme
Systems Administrator - Platform Migration & Merge Specialist
Hawk-Eye Innovations (HEI) —Basingstoke
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- SharePoint
- Annual leave
- Employee discount
5d
Product Analyst (Finance Applications)
BCA —Hook
- £50,000 - £55,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Product management
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Head of Systems
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Travel
- Agile
- Free parking
- Employee assistance programme
Senior Store Assistant - Keyholder
Toolstation —Alton
- £13.07 an hour
- Part-time
- Employee discount
2d
Senior Parts Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Head of Data and Data Management
Procode Technology Limited —Eastleigh
4d
Operational & Technical Testing Lead-IT
Vodafone —Newbury
- Full-time
- Analysis skills
- Continuous improvement
- IT
3d
IT Delivery Architect
Hampshire County Council —Winchester
- £56,285 - £63,080 a year
- IT
Complaints Team Leader
Castle Trust Bank —Basingstoke
- Full-time
- IT
- Financial services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply

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senior it jobs near lasham, ham

Head of IT Service Management

SNG (Sovereign Network Group) -
Basingstoke

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Job details

Full-time
£80,000 - £98,000 a year
9 days ago

Benefits

Private dental insurance
Company pension
Discounted gym membership
Private medical insurance
Paid volunteer time

Qualifications

ITIL Certification
ITIL
IT support
IT
Problem management
Communication skills

Full job description

Salary:

£80,000.00 - £98,000.00 Per year ‌

We've got a fantastic opportunity to join Sovereign Network Group (SNG) as Head of IT Service Management, based from our office in Basingstoke . You'll combine home and office working to ensure a positive work / life balance.

It’s an exciting time to join SNG as we continue to develop our IT service provision. We’ll be implementing a new Enterprise Service Platform in the Summer which will be used for managing IT Service tickets and ITIL-aligned processes. You’ll be driving the adoption of the platform across the IT service teams and helping to identify and prioritise opportunities for automation and self-service as we move forward to improve the IT support experience for all SNG colleagues.

The Role

As Head of IT Service Management , you’ll be responsible for driving delivery of SNG’s IT service strategy and leading the IT service management function within CIO, enabling organisational resilience from a technology perspective and making SNG a great place to work for its colleagues.

Main responsibilities include:

As a key member of the CIO Leadership team, supporting the realisation of the CIO vision and strategic direction including contributing to the implementation of the CIO strategy in support of delivering SNG’s corporate plan objectives
Leading the IT Service Management team with a focus on articulating a clear vision, providing direction, encouraging high performance, and supporting continuous improvement
Leading and overseeing the maturity of ITIL practices, including incident management, service requests, configuration and capacity management, asset management, change and problem management, IT service knowledge management and service acceptance
Accountability for end-to-end IT service performance and colleague experience, driving operational simplification, continuous service improvement and cost effectiveness initiatives
Driving development of CIO’s IT service portfolio and catalogue, ensuring it is maintained to reflect the ongoing evolution of the services provided
Acting a major incident manager (when required), in accordance with the major incident management process, and supporting security and disaster recovery testing, as well as auditing and risk assessments, as required

What we need from you

You should have demonstrable experience in a similar senior role within IT Service Management, ideally from within a similar sized organisation. Any experience working in the housing sector is desirable but not essential. You’ll also need:

A professional Qualification in IT Service Management, such as ITIL v3 Expert and/or ITIL v4 Managing Professional/Strategic Leader, IT Service Desk Management (SDI)
Demonstrable experience of IT Service Strategy design and implementation
Strong experience leading IT Service Desks with multi-tiered teams
Experience of leading ITIL adoption and maturity across IT Service Management and wider IT teams
Experience of driving a customer-service focused team culture
Strong communication skills with the ability to build effective relationships with internal and external stakeholders
Knowledge and experience of 3rd party IT Supplier Management is desirable

Job Description

We have some great benefits at SNG, including:

25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Apply Now

Refine Your Search

senior it jobs in lasham, ham

Head of IT Service Management

Senior IT Technician

Senior Product Owner

Senior M365 Platform Engineer

Chief Information Officer

Opportunities at TCS - Satellite Communications Technician

Head of IT

Senior School IT Technician

Senior Project Officer

Senior IT Project Engineer

Senior Infrastructure Engineer

Systems Administrator - Platform Migration & Merge Specialist

Product Analyst (Finance Applications)

Head of Systems

Senior Store Assistant - Keyholder

Senior Parts Advisor

Head of Data and Data Management

Operational & Technical Testing Lead-IT

IT Delivery Architect

Complaints Team Leader

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