Working hours: 35 hours per week
Contract type: Time limited until 31 March 2027
Working style: Hybrid - Employees split their time between working remotely (e.g., from home) and working on-site (e.g., in an office).
Closing date: 01 July 2026
Interview method: in person
Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.
This role is subject to:
- Legal right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.
- 2 References - where possible we require 3 years' history.
- Qualification - Qualified to ITIL Foundation
- BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.
We are looking to recruit to a Test and Transition Analyst vacancy to join the Resident and Business Digital Experience Programme on a time-limited contract.
The RBDxP Programme:
The Resident and Business Digital Experience Programme (RBDxP) is a dynamic and ambitious programme which works to transform the way the Council interacts with residents, businesses, and partners.
The overall objective is to provide Manchester’s residents, businesses and partners with an easy to use, fully integrated set of digital public services that will improve customer journeys and interactions, using the best available technology, and make digital the preferred method of choice.
Ensuring that residents and businesses who want to interact digitally can do so easily by utilising digital technologies, best practice methodologies, user engagement, data, and by building a digital, customer-focused culture.
The RBDxP programme objectives:
- Make Manchester City Council a digital leader of public services, reducing internal demand costs and increasing customer satisfaction.
- Connecting our organisation together, allowing effective collaboration with partners.
- Use inclusive design and understanding of the digitally diverse needs of our residents, to ensure fair and equitable access to all our services.
- Ensure systems and technology provide the best customer experience and manages demand.
The Resident and Business Digital Experience Programme (RBDxP) falls within the Engagement and Delivery unit within ICT.
Are you a skilled communicator and problem solver with a passion for technology?
Do you thrive in fast-paced environments, ready to take on challenging projects?
We have an exciting opportunity for an experienced Tester to join our dynamic team.
As a tester, you will play a crucial role in ensuring the quality and performance of our digital platforms and solutions. RBDxP is agile with a fast-paced weekly implementation schedule, this role will need to plan and test the changes to support the iterative development of the digital platform. Support the Programme as you analyse data, identify patterns, and make informed decisions to drive successful outcomes.
Key Skills and Qualifications:
- Qualifications in testing such as BCS or similar organisation
- Understanding of development processes, lifecycles, tools and techniques and their application to planning and executing testing.
- Knowledge of service delivery and service support concepts and processes.
- Experience of Manual or Automated Testing on web and client server applications.
- Experience of manual or automated testing tools such as :- HP ALM QC, HP ALM, Selenium.
- Thorough knowledge of structured test methods and processes.
- Understanding of testing complex user interfaces. Broad experience of analysing, assessing and resolving complex test issues and problems.
- Experience of analysing functional specifications and creating test scripts.
- In addition to technical expertise, you will also have the opportunity to develop your leadership skills. Inspire and motivate our team to achieve outstanding results, fostering effective relationships and ensuring everyone is equipped to meet our business objectives.
If you're ready to make an impact and be part of a forward-thinking team, apply now! Join us as we build innovative, user-centric digital services and transform our interactions with our customers.
We’re the local council for one of the UK’s most vibrant and diverse cities.
Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.
Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:
- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We ‘own it’ and we’re not afraid to try new things
- We’re proud and passionate about Manchester
Benefits we offer
- Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks during our annual leave purchase period.
- A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
- Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
- Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
- Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
- A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
- Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
Creating an Inclusive Team at Manchester City Council
At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.
Support During the Process
- Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
- Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.
Guaranteed Assessment Scheme
We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:
- Members of the Armed Forces members or veterans
- Current or former care leavers
- Have a disability or long-term condition
When You Join Us
We’re a Disability Confident Employer, offering:
- A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
- Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
- A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.
For more information about the role or any adjustments, email [email protected].
What we will need from you if you're successful
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.
Pre-Employment Checks
If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for, see the top of the advert for details.
These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.
Other relevant information
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
For more information about the role, please ensure that you read the role profile attached.
Use of Artificial Intelligence (AI)
Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.
Privacy Notice
