Service desk engineer Work, Jobs in Ledbury, Hef (with Salaries)

Service Desk Engineer
Northrop Grumman —Cheltenham
- £30,000 - £33,000 a year
- Azure
- Travel
- IT
Digital Workplace Engineer
South Staffordshire Plc —Worcester
- Up to £35,000 a year
- Full-time
- Customer service
- Driving
- IT
Support & Installation Engineer - Telecoms
F&M Telecommunications —Worcester
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
Quick apply
7d
IT Service Operations Engineer
PentenAmio UK —Tewkesbury
- £45,000 - £550,000 a year
- Full-time
- Computer networking
- IT
- Linux
- Free parking
- Life insurance
Quick apply
Support Engineer
Mitie —Gloucester
- Weekend availability
- Windows
- Travel
- Computer networking
5d
Civil Engineer
Rappor —Cheltenham
- Full-time
- Annual leave
- Employee assistance programme
There are currently no open vaccancies.
Cadspec —Worcester
- AutoCAD
- Computer Science
- Customer service
Engineering Supervisor
Emcor —Evesham
- Up to £50,000 a year
- Overtime
- Maintenance
- HVAC
- Employee assistance programme
- Referral programme
Quick apply
Commissioning Engineer- Europe
Mitie —Gloucester
- Weekend availability
- Management
- Microsoft Office
- Construction

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Digital Workplace Engineer
South Staffordshire Plc —Walsall
Experience in an IT support role and/or relevant qualification or degree. Assist with small project work alongside delivery teams.
Up to £35,000 a year
4d
Senior Embedded Software Engineer
QinetiQ —Malvern
Day-to-day, you’ll be working throughout the engineering lifecycle applying rigorous engineering practices; analysing, designing, implementing, testing,…

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service desk engineer jobs near ledbury, hef

Service Desk Engineer

Northrop Grumman -
Cheltenham

Apply Now

Job details

£30,000 - £33,000 a year

Benefits

Private medical insurance

Qualifications

Azure
UX
Mobile device management
ServiceNow
IT
Communication skills
PowerShell
Active Directory
Intune

Full job description

UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes

RELOCATION ASSISTANCE: No relocation assistance available

TRAVEL: Yes, 10% of the Time

Service Desk Engineer

Cheltenham - onsite

Salary - £30,000 - £33,000

Clearance: SC (or eligible)

The Opportunity

This is more than just a job; it’s a mission.

As an IT Support Engineer, you will be a key member of our EMEA IT Service Desk, supporting approximately 1,000 users across Europe, the Middle East and Asia. Based in Cheltenham, you will help ensure our people stay connected, productive and secure by delivering high‑quality IT support and continually improving our IT services.

Working alongside colleagues across multiple sites and cultures, you will troubleshoot complex technical issues, support day‑to‑day operations, and contribute to projects that modernise and strengthen our IT estate. Your work will directly enable teams delivering critical programmes and solutions.

What you’ll be doing

Provide day‑to‑day IT support as part of the EMEA Service Desk, resolving incidents and requests in line with service level agreements
Support and maintain end‑user devices including laptops, thin clients, printers and mobile devices
Work with wider IT teams to escalate and resolve end‑to‑end tickets
Administer joiners, movers and leavers, including laptop builds and mobile device deployment
Manage IT assets and support hardware refreshes and the implementation of new systems
Research and recommend new technologies that enhance IT service delivery and user experience

What we’re looking for

Essential experience and skills:

Strong communication and interpersonal skills with a customer‑focused approach
Experience working within the Microsoft technology stack, including Microsoft 365, Active Directory, Azure and Teams administration
Solid knowledge of end‑user device technologies and associated software and applications
Experience using ITSM or ticketing systems in a busy support environment
Ability to manage multiple priorities and work effectively under pressure
Confidence working with global technical teams and end users across different cultures

Desirable experience:

Experience supporting manufacturing, engineering, development or production environments, including classified systems
Familiarity with ServiceNow
Experience with Intune or other MDM solutions, group policy, patch management or PowerShell scripting

If you don’t meet every requirement but are excited about the role and our mission, we encourage you to apply.

Security Clearance

Due to the nature of our work, you must be a UK national.

You must be able to gain and maintain UK Government Security Check (SC) clearance.

Our recruitment team is on hand to answer any questions and will guide you through the process via [email protected].

What we can offer you

Flexible working options, including a compressed fortnight
Private medical insurance and cash health plan
Holiday buy and sell scheme
Performance‑related bonus
Career development, training and learning opportunities

Why join Northrop Grumman UK?

A mission to believe in
Every day, our people help build a more secure and connected world through technology, innovation and collaboration.

A place to belong and thrive
We value different perspectives and believe inclusion makes us stronger. Every voice matters.

Your career, your way
With diverse projects, supportive leadership and clear development pathways, you can shape a career that grows with you.

Ready to apply?

Yes – Submit your application online.
Possibly – Contact our recruitment team for more information at [email protected].
Not this role – Explore our other opportunities. We’re growing across the UK.

Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.

Apply Now

Refine Your Search

service desk engineer jobs in ledbury, hef

Service Desk Engineer

Digital Workplace Engineer

Support & Installation Engineer - Telecoms

IT Service Operations Engineer

Support Engineer

Civil Engineer

There are currently no open vaccancies.

Engineering Supervisor

Commissioning Engineer- Europe

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