It service desk team leader Work, Jobs in Leicester, Lec (with Salaries)

Service Desk Analyst
Saint Gobain —Loughborough
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
6d
Desk Adjuster - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Annual leave
10d
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
Team Leader
HM Courts & Tribunal Service —Coventry
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
6d
Warehouse Team Leader
Ministry of Justice —Burton-On-Trent
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Service Team Leader
Morrisons —Glenfield
- Annual leave
- Employee discount
Quick apply
2d
Customer Service Administrator
Global Fire & Security Systems LTD —Nottingham
- Full-time
- Hotel
- Administrative experience
- Maths
Quick apply
12d
Service Desk Analyst
Gallifordtry —Hinckley
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
3d
First Line Analyst 3
Computacenter —Nottingham
- Rotating shift
- Customer service
- Contracts
- IT
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
Customer Care Champion - Call Handler
Otis —Leicester
- Full-time
- Communication skills
Doors engineer, Technical support
Kone —Nottingham
- Overtime
- Sales
- Maintenance
- Driving
- Employee assistance programme
- Gym membership
Depot Fitter
COLAS —Rugby
- Weekend availability
- Maintenance
- Communication skills
- Annual leave
Consultant Ecologist
AECOM —Nottingham
- Full-time
- Hybrid work
Emergency Department Receptionist
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,272 a year
- Full-time
2d
Senior Engineer – Engineering Geologist
Rolls-Royce SMR —Derby
- £50,650 - £66,500 a year
- Full-time
- Hybrid work
- Travel
IT Infra Support
Bleckmann Logistics UK Ltd —Corby
- Up to £34,000 a year
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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IT Service Desk Technician
Phenna Group —Leicester
Allocating predefined user profiles and system access based on access matrices. Resolving first-line issues such as password resets, access requests and common…
£30,000 - £35,000 a year
IT Support Analyst
TavasTechs Ltd —Leicester
A UK driving licence and own car are mandatory due to multi-site responsibilities. A full UK Driving Licence and a car are mandatory.
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4d

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Service Desk Analyst

Saint Gobain -
Loughborough

Quick apply

Job details

Permanent | Graduate
6 days ago

Benefits

Employee discount

Qualifications

Customer service
Technical support
IT support
IT
Communication skills
Information Technology

Full job description

About the Role

Service Desk Analyst

At Saint-Gobain Digital & IT, we're looking for a Service Desk Analyst to join our Service Desk team, delivering outstanding IT support to colleagues across Saint-Gobain UK & Ireland.

If you're passionate about delivering excellent customer service and enjoy solving problems, we'd love to hear from you. Whether you already have experience working in a Service Desk or IT support environment, or you're a recent graduate looking to start your career in IT, this is a fantastic opportunity to develop your skills within a supportive and collaborative team. You'll receive the training and support you need to build a rewarding career while helping colleagues resolve their technical issues quickly and effectively.

Saint-Gobain Digital supports businesses across the UK & Ireland by delivering innovative technology solutions that enable our colleagues to work smarter every day. As part of Saint-Gobain UK & Ireland, we're committed to using technology to help achieve our purpose of Making the World a Better Home.

This is a permanent role working 36.25 hours per week, based in East Leake, Loughborough, on a hybrid basis.

What we're looking for

A passion for delivering exceptional customer service and helping people solve problems.
Experience in a Service Desk, IT support or customer-facing role, or a recent IT graduate eager to begin a career in technical support.
Good knowledge of Windows, Microsoft 365 and basic hardware troubleshooting, or the willingness and aptitude to learn.
Strong communication, organisation and problem-solving skills, with the ability to manage a busy workload.
Experience using an IT ticketing or Service Management system is advantageous but not essential.

What you will be doing

Acting as the first point of contact for IT support requests from colleagues across Saint-Gobain UK & Ireland.
Logging, prioritising and resolving incidents and service requests in line with agreed service levels.
Providing friendly, professional and customer-focused support through a variety of communication channels.
Troubleshooting software, hardware and application issues, resolving as many queries as possible at the first point of contact.
Working closely with colleagues across the wider IT team to ensure issues are resolved efficiently and customers are kept informed throughout.

Staff discounts across Saint-Gobain brands.

Are Saint-Gobain Digital and Saint-Gobain inclusive employers?

Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of "Making the World a Better Home." We play a part in improving daily life through high-performance solutions. Wherever you are, let your unique personality and our values guide you every day to help invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also enables better decision-making and innovation. Whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments, and we'll happily discuss any flexibility you may need for this role. Whilst we can't promise to meet every request, we do promise to listen.

If your skills and experience match what we're looking for, we'll be in touch to discuss your experience and get to know you better. We look forward to hearing from you!

Job Reference: GBR13868

Quick apply

Refine Your Search

it service desk team leader jobs in leicester, lec

Service Desk Analyst

Desk Adjuster - Home Claims

Microsoft Dynamics 365 Support Engineer (Business Central)

Team Leader

Warehouse Team Leader

Service Team Leader

Customer Service Administrator

Service Desk Analyst

First Line Analyst 3

Help Desk Engineer

Customer Care Champion - Dispatcher

Customer Care Champion - Call Handler

Doors engineer, Technical support

Depot Fitter

Consultant Ecologist

Emergency Department Receptionist

Senior Engineer – Engineering Geologist

IT Infra Support

Other jobs to consider

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