Operations manager (operational) Work, Jobs in Leicester, Lec (with Salaries)

Operations Manager (Operational)
Twycross Zoo —Atherstone
- £30,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
12d
Operations Manager
Bestway Group —Leicester
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
General Manager - Operations
Wyndon Motors ltd —Coventry
- £35,000 - £55,000 a year
- Full-time
- Management
- Continuous improvement
- Leadership
- Free parking
- Employee discount
Quick apply
6d
Field Operations Manager
National Grid Electricity Distribution —Derby
- £64,000 - £82,000 a year
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
9d
Production Manager
Elis —Leicester
- Up to £45,000 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Office
- IT
- Employee assistance programme
Operation Director - Care Home Group
Concept 11 Limited —Leicester
- £70,000 - £80,000 a year
- Full-time
- Business development
- Travel
- In-person
Quick apply
5d
Transport Operations Manager CDC
Bestway Group —Coventry
- Full-time
- Customer service
- Warehouse experience
- Communication skills
- Annual leave
Quick apply
Operations Manager
Aspens —Derby
- £50,000 - £55,000 a year
- Hospitality
- Computer skills
- Leadership
- Annual leave
Operations Manager
GXO Logistics —Crick
- Up to £55,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Centre Manager
BCA —Nottingham
- £60,000 - £70,000 a year
- Monday to Friday
- Continuous improvement
- Travel
- IT
- Employee assistance programme
- Employee discount
Quick apply
Contact Centre Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Sales
- Salesforce
- In-person
- Free parking
- Annual leave
Quick apply
2d
Commercial Operations Manager
London Electric Vehicle Company (LEVC) —Coventry
- £60,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- Business
- Free parking
- Annual leave
Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities
Well Pharmacy —City of Leicester
- Communication skills
Night Shift Operations Manager
Tayto Group Limited —Corby
- £55,500 - £62,500 a year
- Full-time
- Management
- Continuous improvement
- In-person
- Free parking
- Sick pay
Quick apply
9d
Operations Manager
Breedon Group plc —Breedon on the Hill
- Full-time
- Hybrid work
- Free parking
Quick apply
5d
Hub Operations Manager
Evri —Rugby
- £56,134 a year
- Night shift
- English
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
2d
Retail Operations Manager
Extra Care —Coventry
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Annual leave
- Life insurance
2d
Mobile Operations Support Manager
First Fence —Swadlincote
- £45,000 a year
- Full-time
- Travel
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Operations Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
Senior Manager Service Operations UK & Benelux & Scandics (m/w/d)
Kelvion Holding GmbH —Atherstone
- English
- Travel
- Leadership
Quick apply

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Operations Manager (Operational)

Twycross Zoo -
Atherstone

Quick apply

Job details

Full-time
£30,000 a year
12 days ago

Benefits

Free parking
Annual leave
Private medical insurance
Car scheme
Sick pay

Qualifications

Management
Leadership

Full job description

Operations Manager (Operational)

Reporting to: Operations Director

Direct reports: Supervisor, Senior VEA and VEA

Working Pattern:

5 days out of 7 (inc Weekend Working)

About Us:

Twycross Zoo is a fantastic conservation and education charity and historic organisation that has existed for 60 years. At the heart of what we do, the reason we exist, is to be an influential conservation and education charity, delivering on our commitments to be visitor obsessed and provide world-class animal environments and levels of husbandry. Alongside this, we strive to be an effective charity with a commercial mindset, putting our people at the heart of the organisation.

Key Objectives:

Ensure the smooth running of the operation functions such as parking, cleansing
Management of the waste and recycling to support our Conservation Strategy, Goal 6
The delivery of the key performance indicators for the operation department in regard to visitor experience, health and safety, financial and productivity
Ensure strict compliance with all relevant Health & Safety legislation/requirements

Key Responsibilities:

Operations

Directly Responsible for the guests, staff and third-party parking and road management as necessary
Take full ownership of day-to-day presentation of the guests “on site” and “pre-entrance” areas.
Deliver highest standards of cleanliness, leading the cleansing department and working to improve and maximise environmental/cleanliness initiatives with the Estates team to dive KPIs.
Responsible for the day-to-day operation of “Wet and wild” when operational (April to October)
Responsible for the ordering and budget of staff uniform across all departments
Manage the waste management across the Zoo with our current contractor, maximise recycling to support the Conservation Strategy Goal 6Role models and champions a guest‑obsessed culture, inspiring teams to proactively anticipate visitor needs, exceed expectations, and deliver safe, welcoming and memorable experiences at every touch point
Work on a rota basis to provide Zoo Duty Manager (ZDM) cover for up to two days per week. During ZDM shifts, this role will take full operational responsibility for the day, acting as the senior operational decision‑maker on site. You will lead operational standards across the Zoo, manage incidents, priorities and escalations as required, ensure safe and compliant operations, and deliver a high‑quality guest experience. This will be achieved through close collaboration with the Operations Leadership Team and cross‑functional leaders
Maximise operational effectiveness and monitor departmental budgets in all areas to ensure flexible cost control and maximum efficiency.
To work cross functional, being able to support and cover each of the supervisor and manager roles within operations.

Commercial

Responsible for relevant department budgets, reviewing forecasts monthly, compiling and submitting annually, working closely with direct reports.

People

Champion the guest experience culture across the department to ensure the highest standards of delivery, presentation, and service
Ensure all team members are managed and developed effectively, contributing to goal to be the best Zoo to work at.
Ensure employees are recruited, inducted, and developed to ensure a stable and engaged workforce.
Ensure all operation members of staff adhere to the uniform policy
Actively encourage and support new and innovative ideas from all team members and demonstrate an ability to bring the best out of people.
Role model our values, constantly looking for ways to wow our guests and deliver an outstanding experience to encourage repeat visits.

About You…

Proven track record of successful operations and commercial management, preferably in the visitor attraction industry.
A passion for exceeding guest expectations and the ability to lead a team to do the same.
Exceptional leadership skills, a desire to nurture and develop your team to be high performers who deliver to your high standards.
A value driven, can do approach and not afraid to roll your sleeves up and get stuck in where needed.
The ability to communicate at all levels, from frontline host to CEO and stakeholders, you will be able to articulate your vision with passion at all levels of the business.
Innovative mindset with the ability to adapt to changing market conditions.
Unflappable, in an environment where no day is the same, you will be calm and able to respond in a crisis.

Why Join Us?

Be part of a mission-driven charity with a 60-year legacy
Help shape the future of conservation education
Work in a collaborative, inclusive environment

Benefits

Just some of the benefits include;

31 days annual leave, including bank holidays, increasing with length of service
Private medical insurance (after successful probation)
Life assurance (from day 1)
Company sick pay from day one of absence (after 6 months service)
Access to discount platform
Access to electric vehicle scheme (after successful probation)
Staff membership card giving you free entry to the zoo on your days off
Complimentary Twycross Zoo ticket allowance for friends and family
Discount in the Twycross Zoo gift shop
Discount in Twycross Zoo food and beverage outlets
Monthly recognition award scheme
Access to employee assistance services
Free parking

How to Apply

Please submit your CV and a covering letter, including salary expectations. Applications will be reviewed and the vacancy will close once the role is filled.

Job Type: Full-time

Pay: £30,000.00 per year

Work Location: In person

Quick apply

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operations manager (operational) jobs in leicester, lec

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