Fire & security customer compliance manager Work, Jobs in Leicester (with Salaries)

Fire & Security Customer Compliance Manager
Complete Security Recruitment —Leicester
- £35,000 - £40,000 a year
- Organisational skills
- IT
- Communication skills
2d
Accommodation Manager
Cloud Student Homes —Leicester
- £30,000 a year
- Full-time
- Hospitality
- Customer service
- Team management
Quick apply
HSEQ & Facilities Coordinator
CEVALogistics —Derby
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
13d
Security Officer Days 42hrs - Derbion
Savills Management Resources —Derby
- £28,752 a year
- Rotating shift
- First Aid Certification
- Communication skills
1d
Electrical Contracts Manager - Trainee / Junior
David Pearce (Electrical Contractors) Ltd —Leicester
- From £36,600 a year
- Full-time
- English
- Bachelor's degree
- Organisational skills
Quick apply
3d
Passive Fire Stopper
Mitie —Derby
- Full-time
- Communication skills
Fire & Security Engineer-Nottingham
City Facilities Management (UK) —Nottingham
- Full-time
Infrastructure Engineering Manager
Assystem —Derby
Business Development Manager - Fire
Fire Safe Services Ltd —Nottingham
- Full-time
- CRM software
Quick apply
Lead EHS Specialist
Arabelle Services UK Ltd —Rugby
- In-person
- Communication skills
Quick apply
Operations Supervisor
Emcor —Coventry
- £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
9d
Assistant Casino Manager
Metropolitan Gaming —Nottingham
- £35,286 a year
- Weekend availability
- Management
- Employee assistance programme
- Employee discount
Quick apply
Shopping Centre Supervisor - Security & Cleaning
Gatehouse Facilities Management —Burton-On-Trent
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Annual leave
Quick apply
3d
Lead Installation Engineer
Clark Door —Leicester
- Up to £18.50 an hour
- Weekend availability
- In-person
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
Centre Operative Security
Gatehouse Facilties Management —Burton-On-Trent
- £13.30 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
Quick apply

Other jobs to consider

Find your next job by exploring related positions.

Fire & Security Customer Compliance Manager
Complete Security Recruitment —Leicester
Support the Sales & Renewals Coordinator with the onboarding of new customers, ensuring service requirements, reporting expectations and compliance obligations…
£35,000 - £40,000 a year
2d
Accommodation Manager
Cloud Student Homes —Leicester
Manage the communication processes to and from our customers. A professional client/ colleague/stakeholder-facing manner. Reporting; Head of Student Operations.
£30,000 a year
Quick apply

I want to receive the latest job alerts for fire & security customer compliance manager in leicester

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

fire & security customer compliance manager jobs near leicester

Fire & Security Customer Compliance Manager

Complete Security Recruitment -
Leicester

Apply Now

Job details

Permanent
£35,000 - £40,000 a year
2 days ago

Qualifications

Facilities management
Organisational skills
IT
Communication skills

Full job description

Posted: 02/06/26 Recruiter: Complete Security Recruitment Reference: 3117129014 Type: Permanent Salary: £35,000 - £40,000 Annual Location: Leicester, Leicestershire Description:

is a leading provider of life safety solutions, specialising in the installation, commissioning and maintenance of fire detection, emergency lighting and integrated life safety systems.

As part of the wider Group, is committed to protecting people and property through strong technical expertise, reliable service delivery and excellent customer care.

We are now looking for a Fire & Security Customer Compliance Manager to support our service operations and strengthen the way we manage customer compliance, reporting, subcontractor performance and service governance.

The Role

This is a key customer compliance and service governance role, reporting directly to the Service Director.

The successful candidate will act as a customer compliance champion across Service Operations, helping to ensure that customer servicing, appointment booking, report issue, remedial follow-up, subcontractor performance and contractual SLA requirements are monitored, controlled and escalated where required.

The role will work across Service, Small Works, Sales/Renewals, subcontractors and regional service teams to make sure customer compliance risks are visible, actioned and reported clearly.

The role covers the companies Service Operations across all regions, including the North East, Midland & North and Southern regions.

Key Responsibilities

Act as the customer compliance champion across the companies Service Operations.

Monitor customer compliance across planned preventative maintenance, service activity and remedial works.

Produce and improve standardised customer compliance reports covering serviced assets, PPM status, outstanding reports, remedials and compliance risks.

Track appointments, reports, remedial actions and customer requirements that are outside agreed standards.

Support the business in ensuring contractual SLAs are monitored and escalated where necessary.

Liaise with subcontractors regarding appointment dates, report turnaround, documentation quality and compliance outputs.

Work closely with the Small Works Manager to ensure remedials are visible, tracked and progressed where they affect customer compliance.

Support the Sales & Renewals Coordinator with the onboarding of new customers, ensuring service requirements, reporting expectations and compliance obligations are captured.

Conduct administration quality audits across customer records, job notes, reports, asset information and remedial tracking.

Support internal, financial and external compliance audits, including BAFE, ISO 9001 and ISO 14001.

Provide clear compliance updates to the Service Director, highlighting risks, overdue actions and areas requiring escalation.

Help improve processes, reporting standards and customer visibility across the service operation.

What We Are Looking For

We are looking for someone who is highly organised, confident with detail and able to work across multiple teams to get things done.

You will need to be comfortable working with customer information, service records, subcontractor updates, reports, compliance requirements and deadlines. You should be able to identify risks, follow up actions and communicate clearly with internal teams, customers and external providers.

Skills and Experience

Essential:

Ability to operate at Manager Level with Senior Internal and External Stakeholders

Strong attention to detail and excellent organisational skills.

Confident written and verbal communication skills.

Ability to manage multiple priorities, deadlines and follow-up actions.

Experience preparing reports, tracking actions or monitoring service performance.

Comfortable working with internal teams, subcontractors and customers.

Proactive approach to resolving issues and escalating risks.

Strong IT skills, including ability to analyse data using excel.

Preferred:

Experience within the fire and security industry.

Experience in a life safety, facilities management, compliance, technical service or maintenance environment.

Understanding of planned preventative maintenance, remedial works, service reporting or SLA management.

Awareness of BAFE, ISO 9001, ISO 14001 or similar audit/compliance frameworks.

What Success Looks Like

Success in this role will be measured by:

Improved customer compliance visibility.

Accurate and timely customer compliance reporting.

Reduction in overdue appointments, missing reports and unresolved compliance actions.

Better tracking of remedials from identification through to completion.

Improved subcontractor follow-up and documentation standards.

Stronger audit readiness across service records and customer compliance evidence.

Fewer customer escalations linked to reporting, communication or compliance visibility.

A smoother onboarding process for new service customers.

Why Join Us?

This is an opportunity to play an important role in a business where compliance, customer service and operational discipline really matter.

You will work directly with the Service Director and across the wider service operation, helping improve the way it protects customers, manages risk and demonstrates service compliance.

For someone with strong organisation skills, a customer-focused mindset and experience in fire and security, life safety, compliance or technical service environments, this is a role with real influence and purpose.

Apply Now

Refine Your Search

fire & security customer compliance manager jobs in leicester

Fire & Security Customer Compliance Manager

Accommodation Manager

HSEQ & Facilities Coordinator

Security Officer Days 42hrs - Derbion

Electrical Contracts Manager - Trainee / Junior

Passive Fire Stopper

Fire & Security Engineer-Nottingham

Infrastructure Engineering Manager

Business Development Manager - Fire

Lead EHS Specialist

Operations Supervisor

Assistant Casino Manager

Shopping Centre Supervisor - Security & Cleaning

Lead Installation Engineer

Centre Operative Security

Other jobs to consider

I want to receive the latest job alerts for fire & security customer compliance manager in leicester

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected