Guest experience and reservations coordinator Work, Jobs in Leyburn, Nyk (with Salaries)

Guest Experience and Reservations Coordinator
The Lister Arms —Malham
- Full-time
- Hospitality
- Bar
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
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DoubleTree by Hilton Harrogate Majestic —Harrogate
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
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Guest Experience and Reservations Coordinator

The Lister Arms -
Malham

Quick apply

Job details

Full-time
3 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Hospitality
Customer service
Organisational skills
Front desk
Communication skills
Time management

Full job description

Job Ref: THW9938

Branch: The Lister Arms

Location: The Lister Arms, Mallam Skipton

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Shift pattern: Varying shifts 5 days over 7

Hours per week: 40

Posted date: 02/07/2026

Closing date: 13/08/2026

Are you looking for the next step in your career

We are looking for someone who embodies warm hospitality, innovation, an eye for detail, and craftsmanship in everything you do who is highly organised and detail-focused, thinks commercially and proactively, communicates clearly and professionally

Your day to day as Guest Experience and Reservations Coordinator

The Guest Experience Reservations Co-ordinator is responsible for the end-to-end management of all bookings across the business, including rooms, restaurant reservations and events, ensuring maximum occupancy, optimal yield, and a seamless guest journey from enquiry through to arrival. You will also be involved in booking the guests in on arrival

Who are we looking for?

Experience in reservations, front office or hospitality administration
Strong organisational and time management skills
Commercial awareness and understanding of revenue drivers
Experience with booking systems (e.g. Rezlynx, Zonal)
Strong communication and customer service skills
Experience in reservations, reception or working in a conference and events sales office is essential

In return, we are offering a rewarding role with scope for career progression along with;

A competitive salary, negotiable dependent on experience
Stream - Ability to access up to 40% of your wages as you earn them
28 days annual leave (rising to 33 days after 5 years)
Health cash plan
Generous employee discounts
Pension Scheme and Life assurance
Employee Assistance Programme
Enhanced maternity and paternity pay
Apprenticeships available
Bespoke training programmes accessible to all
An engaging supportive work environment

A charming village inn since 1726, The Lister Arms is the beating heart of Malham. With 23 comfortable bedrooms along with a charming bar and inviting restaurant the Lister provides a home from home feeling for those exploring this beautiful part of the Yorkshire Dales. Owned by Daniel Thwaites, the Lister Arms is perfect for someone looking for a supportive work environment, who is ready to deliver charming hospitality in one of the Yorkshire Dales most established village inns.

Quick apply

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