line it support technician Work, Jobs in lichfield, sts (with Salaries)

2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Windows
- Computer networking
- Organisational skills
- Employee assistance programme
Quick apply
IT Support Technician
Crown Couriers —Tamworth
- £30,000 a year
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
- Store discount
Quick apply
Warehouse Automation 1st Line Support Technician
Aldi —Bardon
- £32,120 - £35,900 a year
- 12 hour shift
- Warehouse experience
- Communication skills
- Annual leave
- Sick pay
IT Support Technician
Datasystems (Midlands) Limited —Cannock
- £25,000 - £28,500 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
8d
JUNIOR IT SUPPORT TECHNICIAN
BULKHEAD —Derby
- £24,000 - £28,000 a year
- Full-time
- Windows
- Driving
- Linux
IT Infrastructure Technician
Villeroy & Boch —Armitage
- Full-time
- Customer service
- English
- Communication skills
IT Support Technician
Elevate Technology Group —Derby
- £25,000 - £30,000 a year
- Azure
- Windows
- Microsoft Office
IT Technician - Support & Networking (Coventry)
Mobile Testing Solutions Ltd ("MTS") —Coventry
- £24,300 - £27,000 a year
- Weekend availability
- Travel
- Computer networking
- Organisational skills
Quick apply
7d
Junior IT Technician
Doocey Group —Tipton
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer networking
IT Support Engineer
Computacenter —Derby
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
4d
Helpdesk Engineer
Serveline IT Ltd —Stourbridge
- From £25,000 a year
- Monday to Friday
- Remote
- Azure
- Customer service
- Windows
1d
Project Technician / Engineer - Midlands
nGeneration —Birmingham
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
IT Project Manager
Ridge & Partners LLP —Solihull
- Full-time
- Project management
- Agile
- IT
Overhead Line Technician – LE2
Balfour Beatty —Derby
- Hybrid work
- Communication skills
- Annual leave
8d
Environmental Monitoring Technician - West Midlands
HSL Compliance Limited —Cannock
- £26,088.95 a year
Quick apply
IT Systems Engineer
BULKHEAD —Derby
- £29,000 - £35,000 a year
- AWS
- Driving
- Computer networking
Network Operation Engineer
SCC —Birmingham
- £40,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Negotiation
Design and Technology Technician
E-ACT North Birmingham Academy —Birmingham
- £25,152.73 - £27,284.70 a year
- School
- Annual leave
- Employee assistance programme
3d
Engineering Technician
Pets at Home —Stafford
- £48,127.56 a year
- 12 hour shift
- Maintenance
- Mechanical knowledge
- Annual leave
Overhead Line Technician – LE1
Balfour Beatty —Derby
- Hybrid work
- First Aid Certification
- Construction
- In-person
- Annual leave
7d

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2nd Line IT Support Technician

bk plus
Shenstone

Quick apply

Job details

Permanent | Full-time

Benefits

Employee assistance programme
Car scheme

Qualifications

Operating systems
LAN
Windows
IT support
Computer networking
Organisational skills
Mac OS
IT
Communication skills
VPN

Full job description

We are currently recruiting for a Second Line IT Support Technician. The role will be responsible for providing advanced technical assistance to end users, supporting the resolution of incidents and service requests escalated from the first line support team. This role requires a solid understanding of IT systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction.

As a 2nd Line IT Support Technician your role will include:

Respond to and resolve basic and complex technical incidents and service requests from users, ensuring timely and effective solutions.

Diagnose and troubleshoot hardware, software, network, and system issues, both remotely and on-site as required.

Install, configure, and maintain IT infrastructure including desktops, laptops, mobile devices, printers, and network equipment.

Document all resolution activities in the service management system, ensuring accurate and up-to-date records.

Collaborate with third party vendors and escalate issues when necessary to ensure prompt resolution.

Assist with the deployment of software updates, patches, and security measures across the organisation.

Contribute to the development and continual improvement of IT support processes and documentation.

Participate in IT projects, including system upgrades, rollouts, and migrations as directed by IT management.

Maintain compliance with organisational policies and procedures, including data protection and information security standards.

The Ideal 2nd Line will have:

Proven experience in an IT support role, preferably within a second line or similar capacity.

A Strong knowledge of Windows and/or Mac operating systems, Microsoft 365, and common business applications.

Experience troubleshooting network issues (LAN, WAN, Wi-Fi, VPN) and basic server administration.

Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.

Strong organisational skills and the ability to prioritise workload effectively.

Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are desirable but not essential.

In return bk plus will offer:

25 days holiday + bank holidays

Access to an EAP system

24 hour access to GP

Access to a Green Car Scheme

4X death in service

**Please note for a short period the role may involve working from an office in Aldridge before working in Lichfield**

Diversity & Inclusion at bk plus

At bk plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.

Quick apply

Refine Your Search

line it support technician jobs in lichfield, sts

2nd Line IT Support Technician

IT Support Technician

Warehouse Automation 1st Line Support Technician

IT Support Technician

JUNIOR IT SUPPORT TECHNICIAN

IT Infrastructure Technician

IT Support Technician

IT Technician - Support & Networking (Coventry)

Junior IT Technician

IT Support Engineer

Helpdesk Engineer

Project Technician / Engineer - Midlands

IT Project Manager

Overhead Line Technician – LE2

Environmental Monitoring Technician - West Midlands

IT Systems Engineer

Network Operation Engineer

Design and Technology Technician

Engineering Technician

Overhead Line Technician – LE1

I want to receive the latest job alerts for line it support technician in lichfield, sts

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