Hotel receptionist Work, Jobs in Limavady, Dry (with Salaries)

Hotel Receptionist
The Bushmills Inn —Bushmills
- From £12.71 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Hotel Receptionist
Bushtown Hotel —Coleraine
- £10.85 - £13.00 an hour
- Weekend availability
- Customer service
- English
- Hotel
Quick apply

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Hotel Receptionist

The Bushmills Inn -
Bushmills

Quick apply

Job details

Permanent | Full-time
From £12.71 an hour

Benefits

Free parking
Discounted or free food
Company pension
Employee discount
Flexible schedule
On-site parking

Qualifications

Hospitality
Sales
Customer service
GCSE
Front desk
IT
Communication skills

Full job description

The Bushmills Inn is one of Northern Ireland’s best loved, luxury Hotel & Restaurants, situated on the stunning Co Antrim Coast. With a combined hospitality service of 400 years, the award-winning team enjoys a fantastic reputation for providing unrivalled hospitality experiences and they are currently seeking passionate individuals to join this team.

Rewards

Year round employment
Flexible schedule
Opportunity for additional hours
Staff discount within the Restaurant
Opportunity for progression
Pension scheme
On site parking
Long term staff loyalty recognition
Internal training
Uniform provided

Responsibilities

Welcome guests with full attention, providing excellent customer service at all times
Follow check in/check out procedures as per our standards
Ensure guest queries are dealt with in an efficient and friendly manner
Operate computerised reservation system, namely Reslynx & ResDiary
Dealing with room reservations
Completing administration procedures when guests arrive and leave
Manage housekeeping reports and liaise with housekeeping team
Preparing bills and taking payments
Manage hotel switchboard, dealing with customer queries via telephone and email
Be familiar with sales and promotional activity and upsell at every given opportunity
Dealing with special requests from guests and ensure all aspects of guest needs communicated in advance of their arrival
Escort guests to bedrooms and be familiar with all facilities offered in hotel
Adhere to procedures regarding guest messages/mail/laundry/lost property
Answering questions about local area
To participate in any training and personnel exercises designed to improve standards and performance
Wear clean uniform & name badge at all times and ensure a high level of personal hygiene & grooming
Observe all requirements under Health & Safety regulations

Requirements

Recent experience of working as a receptionist in a hotel or similar environment is essential
GCSE Maths and English grades A-C (or equivalent)
Administration and customer service skills
IT skills to work with computerised PMS booking and payment systems; such as Reslynx, ResDiary, GuestVoucher, & 3rd party sites such as Booking.com, Expedia
Excellent written and spoken communication skills
A friendly and professional telephone manner
Patience and tact
The ability to stay calm under pressure and multitask
Must be available to work at mornings, evening, weekends, and on Bank/ public Holidays

35 hours per week, working various shifts Monday-Sunday (5 days out of 7), on a shift pattern between 7am-11pm- additional hours available

Must be available to interview in person.

Previous applicants need not apply.

Job Types: Full-time, Permanent

Pay: From £12.71 per hour

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
On-site parking

Ability to commute/relocate:

Bushmills BT57 8QG: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

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