Repairs scheduler Work, Jobs in Littlemore, Oxf (with Salaries)

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Key activities include; prioritising and arranging customer appointments, geographically planning and scheduling field teams, monitoring progress to completion…

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Repairs Scheduler

Soha Response
Didcot

Quick apply

Job details

Full-time | Fixed term contract
£28,840 a year
5 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Additional leave
Cycle to work scheme
Free flu jabs
Company pension
Company events
Private medical insurance
Employee discount
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Sick pay
On-site parking

Qualifications

GCSE
Supply chain
Logistics
English
3PL
Analysis skills
Transportation management systems

Full job description

Job Summary - 12 month Fixed Term Contract

This role is an essential part of the Soha Response team, providing a comprehensive, efficient and responsive property maintenance service.

Role specific duties;

Develop and manage appointment schedules to support Soha Response's repairs and maintenance initiatives.
Utilise Total Mobile software to optimise planning and scheduling processes, ensuring the correct Trade Operative is deployed.
Manage the delivery of jobs allocated to Trade Operatives, balancing internal staff and subcontractors as appropriate to meet SLAs.
Oversee the scheduling of reactive works, ensuring tasks are assigned to the appropriate resources based on location, expertise, and response time targets.
Monitor job progress to completion, ensuring all parts and materials are accounted for and all required documentation is completed.
Optimise Trade Operative productivity by ensuring the efficient use of workdays, following up on incomplete jobs and reassigning as necessary.
Arrange third-party attendance and manage Purchase Orders and Work Requests to meet response times and cost requirements.
Escalate issues related to jobs, clients, or Trade Operatives, and maintain full audit trails.
Proactively report deficiencies in systems or equipment that could impact service delivery, safety, or the environment.

What you will need to have:

Experience in planning and scheduling roles, ideally within social housing or repairs and maintenance services.
Demonstrated proficiency in Total Mobile software or other scheduling tools through hands-on application.
Strong analytical and problem-solving skills with a track record of identifying and implementing effective solutions.
Ability to work well under pressure in a fast-paced setting, handling multiple priorities with efficiency.

Successful candidates will be subject to a basic DBS check.

No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described.

Pay: £28,840.00 per year

Benefits:

Additional leave
Bereavement leave
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Didcot OX11 7NN: reliably commute or plan to relocate before starting work (preferred)

Education:

GCSE or equivalent (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Didcot OX11 7NN

Quick apply

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