Customer service advisor Work, Jobs in Llandudno (with Salaries)

Resident Experience Advisor (Customer Service) - Bangor, North Wales
iQ Student Accomodation —Bangor
- £27,500 a year
- Full-time
- Customer service
- Hotel
- Annual leave
One Stop - Customer Service Assistant
One Stop —Colwyn Bay
- £12.81 an hour
- Part-time
6d
Customer Service & Sales Coordinator
Blas ar Fwyd Cyf —Llanrwst
- £13.24 - £13.74 an hour
- Part-time
- Customer service
- English
- Data entry
Quick apply
7d
Customer Service / Sales person (Part-time)
BOCS Self Storage —Bangor
- From £13 an hour
- Part-time
- Sales
- Customer service
- Administrative experience
- Free parking
Quick apply
4d
Multi-drop Van Driver/Customer Service Warehouse Assistant - 30 hours per week
Travis Perkins —Anglesey
- Part-time
- Customer service
- Driving
- Employee discount
18h

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Resident Experience Advisor (Customer Service) - Bangor, North Wales

iQ Student Accomodation
Bangor

Apply Now

Job details

Full-time
£27,500 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership

Qualifications

Customer service

Full job description

Salary

£27,500

Contractual hours

Basis

Full Time

Region

Sites - North-West

Package

25 days annual leave (plus bank holidays) Day off on your birthday Discretionary bonus scheme Pension – matched up to 8% Life Assurance Season ticket loans Cycle to work scheme Gym discounts Discounts & Offers

Job category/type

Operations

Date posted

17/04/2026

Job reference

R00545

Resident Experience Advisor - Bangor, North Wales

Doing the right thing, even when nobody’s watching? It’s an iQ thing.

iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 35,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day.

Sound like your cup of tea? Here’s a bit about the role…

About the role

As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same.

You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas so you can work confidently and independently.

What you’ll be doing

Being a warm, professional presence at reception and handling resident enquiries
Welcoming new students, encouraging current students to re-book and hosting viewings for prospective residents and their families
Managing parcel deliveries, car parking requests and general site administrative tasks
Logging and following up with maintenance requests, ensuring on-site contractors are coordinated in line with requirements
Helping plan and deliver resident events and engagement activities
Completing standards walks, inspections and building safety and compliance checks
Reaching out proactively to residents in rent arrears and providing the relevant support
Going the extra mile to create a warm, inclusive, and memorable resident experience

What makes a great iQer?

We’re looking for a positive team player who thrives in a “get‑stuff‑done” environment. You’ll roll up your sleeves, bring fresh ideas for our residents, and communicate brilliantly.

Customer service experience is helpful, whether in a bar, hotel, gym, shop or anywhere you’ve worked with people but what matters most are your people skills, personality, attention to detail and drive to do the best for our residents.

Working hours

Our residents come first, so we work around their needs. Your shift pattern will be confirmed at least six weeks in advance and may vary across a six‑week cycle.

You’ll work on the busy reception desk within our operating hours of 8am–8pm, Monday to Friday, with occasional weekend work agreed in advance for busy periods or open days.

What you'll get

In exchange, you'll receive great benefits, and the opportunity to work as part of a fun, supportive team in a business that's definitely going places.

Working at iQ is so much more than a job, it's the chance to carve out your future and build a career in a truly diverse and supportive environment.

Want to know what it’s really like to work at iQ? Check us out on Glassdoor and hear directly from our people.

Ready to feel like you've got the best job ever? Apply today!

Work Location: In person

Apply Now

Refine Your Search

customer service advisor jobs in llandudno

Resident Experience Advisor (Customer Service) - Bangor, North Wales

One Stop - Customer Service Assistant

Customer Service & Sales Coordinator

Customer Service / Sales person (Part-time)

Multi-drop Van Driver/Customer Service Warehouse Assistant - 30 hours per week

Other jobs to consider

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