guest services supervisor Work, Jobs in lochore, fif (with Salaries)

Retail Supervisor
Johnstons of Elgin —Edinburgh
- From £27,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
9d
Guest Services Supervisor
Gleneagles —Auchterarder
- £37,063 a year
- Full-time
- Hotel
- In-person
- Restaurant experience
- Employee assistance programme
- Employee discount
Quick apply
Front of House Team Leader
Powmill Milk Bar —Kinross
- £25,000 - £28,000 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
- Free parking
- Employee discount
Quick apply
2d
Event staff- Genesis Scottish Open 2026
The Combined Services Provider —Edinburgh
- £14.25 an hour
- Full-time
- Customer service
- Driving
- Communication skills
- Flexible schedule
Quick apply
Security Officer
BidvestNoonan —Glenrothes
- £12.71 an hour
- Weekend availability
- IT
- Annual leave
Quick apply
2d
Full Time - Supervisor
FB Dunfermline —Dunfermline
- Up to £13.03 an hour
- Full-time
- Restaurant
- Employee discount
Quick apply
3d
Breakfast Supervisor
The Old Course Hotel, Golf Resort and Spa —St. Andrews
- £30,197.35 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
5d
Back of House Supervisor
The Old Course Hotel, Golf Resort and Spa —St. Andrews
- £29,118 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Security Officer
Securitas UK —Glenrothes
- £13.45 an hour
- Weekend availability
- English
- Communication skills
- Free parking
- Employee discount
Quick apply
Assistant Manager - Swilcan Loft Restaurant, Old Course Hotel
The Old Course Hotel, Golf Resort and Spa —St. Andrews
- £34,866.56 a year
- Full-time
- Hospitality
- Bar
- Culinary experience
- Free parking
- Employee assistance programme
Quick apply
Reception Supervisor
FAIRMONT —St. Andrews
- Full-time
- Hotel
- Restaurant experience
- Communication skills
- Employee discount
Quick apply
9d
Room attendant
Leonardo Royal Hotel Edinburgh —Edinburgh
- Hotel
- Referral programme
Quick apply
2d
In Room Dining Supervisor
The Old Course Hotel, Golf Resort and Spa —St. Andrews
- £30,197.35 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
5d
Team Member
Flip Out Livingston —Livingston
- Up to £12.71 an hour
- 8 hour shift
- Childcare
- Sales
- Customer service
- Employee assistance programme
Quick apply
6d
Joao's Place Supervisor
Marriott International, Inc —Edinburgh
- Full-time
- Bar
- Hotel
- Restaurant experience
- Employee discount
11d
Assistant Manager
Glendola Leisure —Edinburgh
- £37,550 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
9d
Breakfast Supervisor
Mercure Haymarket —Edinburgh
- £13 an hour
- Full-time
- Hotel
- In-person
- Employee discount
Quick apply
6d
Register your interest here for catering opportunities at the Genesis Scottish Open 2026!
Sodexo —North Berwick
- £12.71 - £19.00 an hour
- Bar
- Communication skills
- Referral programme
Quick apply
Breakfast Supervisor, The Strathearn Restaurant
Gleneagles —Auchterarder
- £39,531 a year
- Weekend availability
- Hotel
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Spa Receptionist
Marriott International, Inc —Edinburgh
- Part-time
- Bar
- Hotel
- Communication skills
- Employee discount

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Retail Supervisor

Johnstons of Elgin -
Edinburgh

Apply Now

Job details

Full-time
From £27,000 a year
9 days ago

Qualifications

Hospitality
Sales
Customer service
Communication skills

Full job description

Req #140

Edinburgh, UK

Job Description

Posted Friday, 29 May 2026 at 00:00 | Expires Friday, 12 June 2026 at 23:59

Job Title: Store Supervisor

Responsible to: Store Manager

About the Role:

We expect our Store Supervisors to be future business leaders, taking a proactive and entrepreneurial approach to supporting the running their location. We are looking for creative, collaborative, but also independent thinkers who understand the true essence of luxury retail service and environment.

We want only dedicated retailers who have ambition to grow with the brand in their department as we expand our physical network globally.

Be a passionate ambassador for the Johnstons of Elgin brand, run the store to exceed customer expectations and meet targets. Motivate and develop your team to deliver the highest level of customer experience and store performance.

An exciting part of this role is to be an ambassador for the company by hosting and taking guests on tours of our 227-year-old mill, highlighting the processes involved and promoting our rich history and craftsmanship. Full training will be provided.

This role is full-time, 4 months fixed contract position. There is a possibility for contract to be extended depending on business needs. In this role, you will be working 5 days from 7. Full flexibility is required. Salary is starting from £27,000 per annum, dependent on experience.

Key Responsibilities:

Supporting our Store Manager at our retail store in Edinburgh, with the following duties.

Customer focus:

Have a deep understanding of luxury client experience standards and be able to coach this in your team.
Be a shop floor focused individual who has a passion for driving sales and setting an example to your team with your energy, knowledge and hosting standards.
Support Store Manager to host in store events.
Be a strong relationship builder and natural connector.
Enjoy networking and seeking beneficial B2B relationships in the area.
Work with your Store Manager and Head of Retail to develop client retention initiatives and store awareness actions.
Have a strong understanding of clienteling strategy and be able to develop this understanding and skills in your team.

People

Develop a culture of success and ambition within your team.
Ensure the highest standards of behaviour and teamwork by dealing directly with any issues immediately and setting the standard in line with the company values.
Organise weekly training sessions to improve the team’s knowledge of brand/product and develop confidence with client interactions.
A true coach who can inspire the team to grow both professionally and personally.
Spot, nurture and retain talent.

Delivery

Support your Store Manager with all operational tasks and requests.
Maintain a luxury environment on the shop floor, driving and implementing visual merchandising standards and running all store operations.
Keep an immaculate BOH stock area with a keen eye on product care and storage standards. Ensure stock management and inventory accuracy is always maintained to the highest level.
Demonstrate knowledge of the company processes involved in both woven and knitted cashmere product and ensure the store team are fully confident styling and advising customers on fit and styles.

About You

Be a passionate retailer who loves the role and brings an infectious energy to the team.
A true leader, who cares for the team and prioritises their development.
An experienced salesperson who loves hosting and bringing joy to our guests.
Can coach the team to hit the same service standards you display.
Be confident in your ability, but open to learning new skills and ways of working.
Have experience working within a luxury retail or hospitality.
Be an effective communicator with the ability to build and maintain relationships with those at all levels.
Have an extensive network of clients and build strong relationships with returning and regular customers to encourage repeat sales.
Show exemplary customer service skills and an understanding of a luxury retail environment.
Demonstrate a keen interest in craftmanship and authentic Scottish textile manufacturing
our rich history & heritage with customers
Be commercially aware, keeping up to date with fashion trends
Have excellent communication and interpersonal skills with all levels of colleagues and customers.

About Us

Founded in 1797, Johnstons of Elgin is an innovative, luxury clothing brand celebrating 225 years of experience in working with the world’s finest fibres. Across three centuries, our family-owned company has carefully sources cashmere and fine woollen fibres from around the world, ing the latest technology and highest quality craft expertise in our very own vertical Scottish mills. Employing over 1,000 staff, our valued employees and communities are at the heart of everything we do, producing unique, high-quality designs that are made to last. Our brand is focused on sustainability, working with natural, renewable, and biodegradable fibres and we are committed to maintaining a minimal environmental footprint.

Johnstons of Elgin is proud to be an equal opportunity employer wholeheartedly supporting the principles of equality and diversity to build an inclusive workforce. Our aim is to embed diversity and inclusion in everything we do to create an environment where our employees feel safe to be their whole authentic self without having to downplay or change parts of their identity. We celebrate diversity in all its forms, which goes beyond those characteristics protected by law to include everything that makes us unique, from our backgrounds and experiences to our personalities and ways of thinking.

We endeavour to provide reasonable accommodations for individuals with disabilities and encourage any candidate who requires assistance to contact us at [email protected].

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to to jobs unless they meet every single requirement or qualification. At Johnstons of Elgin, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but think your experience doesn’t align perfectly with the job description, we encourage you to anyway. You may be just the right candidate for this or other roles.

Please note all applicants must be able to provide evidence of their right to remain and take up paid employment in country job is based.

Closing date – Friday, 12 June 2026

Job Details

Pay Type

Salary

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