Duty manager Work, Jobs in London, Gtl (with Salaries)

Duty Operations Manager
Science Museum Group —London
- £39,884 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
6d
Senior Complaints Manager
British Business Bank —London
- £55,000 - £67,500 a year
- Monday to Friday
- Hybrid work
- Annual leave
- Employee discount
Quick apply
6d
Hotel Manager
St Ermin's Operating UK Limited - Executive Office —London
- Up to £95,000 a year
- Full-time
- Hotel
- Leadership
- Communication skills
Quick apply
3d
Duty Manager
AccorHotel —Canary Wharf
- Full-time
- Hotel
- Employee discount
Quick apply
6d
Security Manager
UniTrust —London
- £57,000 a year
- Full-time
- Management
- Customer service
- Presentation skills
- Employee assistance programme
- Sick pay
Quick apply
Strategic Account Manager
UniTrust —London
- £62,000 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Employee assistance programme
- Sick pay
Quick apply
2d
Duty Manager
Vignette Collection —London
- Weekend availability
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
3d
Corporate Security Operations Manager, London
OpenAI —London
- Full-time
- English
- Leadership
12d
Office Manager
TLMC Ltd —London
- £40,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Annual leave
Quick apply
5h
Coffee Operations Manager
Farmer J —London
- £55,000 - £60,000 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
Quick apply
3d
Office and Facilities Manager
PERNOD RICARD UK LTD —London
- Maintenance
- Contracts
- Communication skills
- Employee discount
Quick apply
3d
International Strategy & Operations Senior Manager, Logistics
Whatnot —London
- £149,000 - £210,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
1d
Building Manager
Sky Happiness Property Management (UK) Company Limited —London
- £50,000 - £70,000 a year
- Full-time
- Management
- Maintenance
- English
- Free parking
Quick apply
Duty Manager
Powerleague —London
- Part-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
5d
Manager Station Operations London Heathrow
Alaska Airlines —Hounslow
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
10d
Senior Duty Manager
Albert's Schloss London —London
- £42,000 - £46,000 a year
- Full-time
- Hospitality
- Organisational skills
- Communication skills
Quick apply
13d
Assistant Facilities Manager
Optim Facilities —London
- £36,000 - £42,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
4d
Duty Manager
Maybourne Hotel Group —West London
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
6d
Duty Manager
Marriott London Heathrow —Hayes
- Full-time
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
1d
Personal Advisor
Richmond and Wandsworth Councils —London
- £38,976 - £49,365 a year
- Full-time
- Travel
- Communication skills
- Annual leave
3d

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Duty Operations Manager

Science Museum Group -
London

Apply Now

Job details

Full-time
£39,884 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Catering

Full job description

Salary

£39,884 per annum

Contractual hours

37.5

Basis

Full time

Based at

Science Museum

Job category/type

Contract - Full Time, Dept. - Front of House, Dept. - Operations, Tenure - Permanent, Type - Employee

Date posted

05/06/2026

Job reference

SMG03526

Can you lead operations in a busy, customer-focused environment? Are you experienced in coordinating numerous tasks and making informed decisions?

About us

The Science Museum is a captivating, exciting environment. We have large groups of school visits, unique special events, the opening of new exhibits - all taking place under one roof! We host more than 3 million guests annually in a century-old building, creating an environment where each day brings new challenges.

The Science Museum spans about 30,000 square meters (320,000 square feet) of exhibition space, spread across seven floors.

In order to maintain a high level of visitor satisfaction, we are in search of a Duty Operations Manager based at the Science Museum on a full-time, permanent basis.

About the role

As Duty Operations Manager, you’ll play a key role in upholding high standards and ensuring a memorable visitor experience. Working closely with teams across Visitor Experience, Retail, Catering, Public Programmes, Learning, Security, Cleaning, and Estates, you’ll help deliver a seamless, safe, and welcoming environment for all.

Based on the museum floor, you’ll manage daily operations, respond to issues in real-time, and act as the senior manager on-site when needed. You’ll ensure KPIs and service standards are met while overseeing the safety, well-being, and enjoyment of visitors, staff, and contractors. You’ll also coordinate effective responses to any operational challenges involving the public.

You’ll be part of a supportive, collaborative team in a role that brings learning experiences every day, offering continuous opportunities to grow and learn.

About you

Whether you have a background working in visitor or customer experience or in a busy, customer-focussed environment, we are open to how you have gained your exposure to incident control, duty management or coordinating operational activity. Your skill and approach to manage a range of circumstances is what will enable you to thrive.

You will be a great communicator, with the ability to facilitate effective action through others. With a positive and responsive approach to a range of risks and situations, you can lead and co-ordinate responses during incidents. With a considered and efficient approach, you can ensure that visitor safety and enjoyment is at the forefront of all decisions.

Above all, you will have a genuine commitment to provide high-quality customer service.

Don’t feel you meet all the criteria? We welcome you to apply even if your experience doesn’t match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under ‘Attachments’ on the vacancy listing on our website for more details about the role and the application process or click ‘Apply Online’ to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you’ll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

Meaningful work. We’re a mission-led organisation where the work you do supports us in Inspiring Futures.
Career growth. We offer enhanced support with personal and professional development.
Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
All our colleagues can access an employee assistance programme and other wellbeing support.
Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community.
Enhanced contributory pension. To support you in saving for the future.
Interest-free loans. When you need a little extra cash for life events or home improvements.
Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group’s five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Apply Now

Refine Your Search

duty manager jobs in london, gtl

Duty Operations Manager

Senior Complaints Manager

Hotel Manager

Duty Manager

Security Manager

Strategic Account Manager

Duty Manager

Corporate Security Operations Manager, London

Office Manager

Coffee Operations Manager

Office and Facilities Manager

International Strategy & Operations Senior Manager, Logistics

Building Manager

Duty Manager

Manager Station Operations London Heathrow

Senior Duty Manager

Assistant Facilities Manager

Duty Manager

Duty Manager

Personal Advisor

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