HR Advisor
Contract Type: Permanent
Location: Heathrow, London, (TW6 2GA)
Grade: RCS M
Site-based working
We're looking for a hands‑on, confident HR Advisor to join a fast-paced, high-impact HR Advisor role at Heathrow Airport, supporting one of the UK's most dynamic cabin cleaning operations with c.1000 colleagues.
This is an exciting opportunity to partner closely with line managers, providing expert guidance on employee relations and case management, using HR data to identify trends and deliver meaningful insights, and coaching leaders to build their people management capability. You'll play a key role in driving employee engagement, improving workforce performance, and creating a positive employee experience in a 24/7 operational environment where your influence and expertise will make a real difference every day.
An enhanced criminal record check is required for the role, including a 5-year UK work history.
With 37,000 employees in 400 operations across the UK & Ireland, we're part of an exciting and varied business. The HR function works with our managers to attract, develop and retain our people so that we have the very best team in the industry. From HR Business Partners to Compensation and Benefits and from Employee Relations to People Services, we've set ourselves up to serve our people, our customers and our business in the best way possible.
WHAT DOES THE ROLE ENTAIL?
- Support the HRBP/ site leadership team to deliver the strategic business & HR plan, and support managers to develop people management capabilities
- Support with employee satisfaction, performance, retention and effective communication at sites
- Provide HR support to contribute to the overall success of the HR agenda in delivering a proactive and customer-focused HR service by providing effective support, guidance and advice to managers and colleagues on a wide variety of HR matters, such as employee relations, policy and process, recruitment and the delivery of key projects
- Advise and coach managers on the application and interpretation of HR policies and procedures in accordance with current and proposed employment legislation and local arrangements, to ensure consistency, accuracy and best practice
- Support managers to develop and deliver solutions for workforce planning and management, including organisation design, forecasting resourcing needs, agency and identifying future talent requirements
- Support the management of employee cases relating to disciplinary, grievance and sickness absence. This includes providing advice to managers on policy/procedure and legislation, support managers with Occupational Health, supporting formal investigations and hearings.
- Work in collaboration with managers on managing sickness, managing redeployment where appropriate, assisting colleagues back to work and working with managers to reduce sickness absence across the organisation.
- Provide accurate and timely data to the HRBP and managers to successfully deliver HR processes
WHAT DO WE NEED FROM YOU?
We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:
- Previous HR experience (Essential)
- Case management experience (Essential)
- Strong organisational skills (Essential)
- Experience within a logistics business (Desirable)
- A CIPD level 3 qualification or equivalent (Desirable)
- Ability to communicate with multiple stakeholder groups
- Looking to develop in a fast-paced site-based environment
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
- Free confidential 24/7 GP service
- Hundreds of discounts (including retail, childcare + gym)
- Affordable loans & enhanced pension scheme
- 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
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