it support analyst Work, Jobs in london (with Salaries)

1st Line IT Support Analyst
DMS —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
IT Support Analyst
Onmo —London
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
IT Support Analyst
Artfarm London —London
- £45,000 a year
- Full-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
7h
IT Support Analyst
Abound —London
- £40,000 - £50,000 a year
- Full-time
- Scripting
- Computer networking
- Communication skills
- Gym membership
IT Support Analyst
Trainline —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Maintenance
13d
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
IT Support Analyst
University of the Arts London —London
- £34,436 - £41,196 a year
- Full-time
- Hybrid work
- IT
- In-person
- School
5d
Application Support Analyst
Scotiabank —London
- Weekend availability
- Computer Science
- Sales
- Maintenance
- Flexible schedule
Support Analyst - EMEA
Canoe Intelligence —London
- £40,000 - £55,000 a year
- Hybrid work
- Work from home
- Employee assistance programme
End User Support Analyst (Associate III - Cloud Infrastructure Services)
UST Global —London
- Windows
- IT
- In-person
Systems Support Analyst
Walkers Global —London
- Weekend availability
- Azure
- Customer service
- Windows
12d
IT Modern Workspace Support Analyst
SRLV LLP —London
- Rotating shift
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Azure
- Annual leave
- Life insurance
Quick apply
7d
Desktop Support Analyst
Goodwin Procter LLP —London
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
Graduate Technical Support Analyst
Acturis Ltd —London
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
Graduate Trading Support Analyst
Trayport —London
- Full-time
- No degree
- APIs
- Communication skills
Support Analyst
Palantir —London
- Weekend availability
- Remote
- Maths
Quick apply
End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)
UST Global —London
- Azure
- Microsoft Outlook
- Windows
5d
Senior Technology Support Analyst
Buzzacott —London
- Azure
- Windows
- Flexitime
Support Analyst
Trayport —London
- Full-time
- No degree
- APIs
- Communication skills
Analyst – Desktop Support New
StepStone Group —London
- Azure
- Customer service
- Windows
1d

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1st Line IT Support Analyst

DMS -
London

Quick apply

Job details

Full-time

Qualifications

Microsoft Outlook
Customer service
Windows
Analysis skills
IT support
SharePoint
Mac OS
Communication skills
Active Directory

Full job description

At DMS, we are looking for like-minded talented people who want to be part of our journey. It’s going to be another very big year for us and we want you to play a role.

We love the film industry. We love the ability of film to take your imagination away from daily life, to excite, to provoke, to engage and to entertain and we are excited to once again be playing our part in bringing the magic of cinema into people’s lives.

WHO WE ARE

We are a vibrant, engaged, talent-driven agency where our staff feel empowered, where ideas are encouraged and where outstanding work is rewarded. We nurture bright, passionate people who are innovative and creative in their thinking and ambitious and brave in everything they do.

Founded in 2002, our headquarters are in London with offices also in Los Angeles and Sydney. We are part of the AKA Group of agencies.

WHAT WE DO

We are a full-service creative digital agency. Our people, technology and insights help global media and entertainment, sports and lifestyle brands create, manage, localise, distribute and place their content, and evaluate its media reach.

THE ROLE

DMS are looking for a customer centric 1st Line IT Support Analyst with excellent communication skills and an enthusiasm to learn and keep up to date with the latest technologies.

This individual will provide excellent 1st line support and look to develop his/her skills to provide additional 2nd line support when needed.

This is an essential role in our business offering support across IT, telephony, and the network, as well as configuring, upgrading, and setting up both old and new computers and most importantly offering a great support service to senior stakeholders and the wider business.

In this role you would be responsible for:

Operating Systems: Proficiency in Windows 10/11 and macOS.
Software & Hardware: Troubleshooting Microsoft 365 (Office, Outlook, SharePoint, Teams), Active Directory basics (password resets, user creation), and printer/peripheral support.
Networking: Basic understanding of IP addresses, routers, and connectivity troubleshooting.
Ticketing Systems: Experience logging, managing, and resolving incidents in IT Service Management (ITSM) tools
strong communication skills, experience with ticketing systems, and the ability to perform tasks like password resets and user setups

This role will be full-time in the office and working Monday to Friday 9:30 until 6pm.

Requirements

Experience & Education: 0–2 years of IT support experience
Customer Service: Excellent active listening and communication skills.
Troubleshooting: Strong analytical skills for diagnosing basic issues.
Organisation: Ability to manage ticket queues and prioritize tasks.
Escalation: Ability to identify when to escalate issues to 2nd/3rd line support

Quick apply

Refine Your Search

it support analyst jobs in london

1st Line IT Support Analyst

IT Support Analyst

IT Support Analyst

IT Support Analyst

IT Support Analyst

1st Line support Analyst

IT Support Analyst

Application Support Analyst

Support Analyst - EMEA

End User Support Analyst (Associate III - Cloud Infrastructure Services)

Systems Support Analyst

IT Modern Workspace Support Analyst

Desktop Support Analyst

Graduate Technical Support Analyst

Graduate Trading Support Analyst

Support Analyst

End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)

Senior Technology Support Analyst

Support Analyst

Analyst – Desktop Support New

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