Night guest service agent Work, Jobs in London (with Salaries)

Guest Service Agent
Park Hyatt London River Thames —London
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
11h
Night Guest Service Agent
Moxy - Reception —London
- £26,439 a year
- Full-time
- IT
- Employee assistance programme
- Referral programme
Quick apply
3d
Night Guest Service Agent
Royal Lancaster London —London
- £26,685.73 - £30,000.00 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
13d
Guest Service Agent
Bertrand's Townhouse —London
- £13.85 an hour
- Nights as needed
- Hospitality
- Customer service
- Hotel
Quick apply
Guest Experience Agent
One Hundred Shoreditch —London
- £16,129 a year
- Part-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
3d
Reservations Agent
Rosewood London —London
- Full-time
- Hotel
- Annual leave
Quick apply
Guest Relations Agent
Hyatt Regency London - The Churchill —London
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Reservations Agent
Lost Property St. Paul's - A Curio Collection by Hilton —London
- Full-time
- Hospitality
- Bar
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
12d
Night Front Desk Agent
OBS Hotel Limited —London
- Night shift
- Hospitality
- Hotel
- Front desk
- Annual leave
12d
Reservations Agent
Nobu Hotel London Portman Square —West London
- £29,500 a year
- Full-time
- Hotel
- Guest services
- Communication skills
- Employee discount
- Referral programme
Quick apply
Front Desk Agent, The Savoy Hotel
FAIRMONT —London
- £36,316 a year
- Full-time
- Hospitality
- Hotel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
3d
Guest Service Porter
Strand Palace Hotel —London
- £28,083 a year
- Full-time
- Bar
- Hotel
- Guest services
- Paid training
- Employee discount
Quick apply
Luggage Porter
COMO Metropolitan London —London
- Up to £28,892 a year
- Full-time
- Hotel
- Organisational skills
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
Night Butler Services Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
7d
Reservations Agent (M/F/X)
IBIS BUDGET —Hounslow
- Part-time
- Culinary experience
- Customer service
- English
- Employee discount
Quick apply
Night Receptionist
Dominus Group —East London
- Full-time
- English
- Hotel
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
19h
Assistant Guest Relations Manager
Maybourne Hotel Group —West London
- Full-time
- Hospitality
- Hotel
- Annual leave
- Referral programme
3d
Finance Assistant
Cheval Three Quays —London
- Full-time
- Hospitality
- Microsoft Excel
- Annual leave
Quick apply
5d
Meeting and Events Coordinator
PULLMAN —London
- £16.84 an hour
- Full-time
- Computer literacy
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Community Host Day - 16 hours per week
urbanbubble - 2026 —London
- £13.98 - £15.48 an hour
- Part-time
- Customer service
- No experience needed
- Front desk
- Annual leave
- Sick pay
Quick apply

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Guest Service Agent

Park Hyatt London River Thames -
London

Apply Now

Job details

Full-time
11 hours ago

Benefits

Employee assistance programme
Employee discount

Qualifications

Customer service
Guest services
Hotel experience

Full job description

Summary

About Park Hyatt London River Thames

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.

The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties and responsibilities related to the Guest Services Agent role

Answer incoming calls promptly and courteously.
Direct calls to the appropriate department or individual.
Manage switchboard console and other telecommunication devices effectively.
Keep accurate records of all calls, including details of the caller, recipient, and the nature of the call.
Liaise with internal departments and external organizations as needed to facilitate smooth communication flow.

About you

Previous experience in a similar role is preferred. Excellent customer service skills, attentiveness, and proficiency in operating switchboard equipment and related technology.

Benefits you will enjoy as a Guest Services Agent

12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
Uniform provided and laundered complimentary
Headspace membership and access to our Employee Assistance Programme
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

Next Steps: Apply today for this Guest Services Agent role and start your journey with Hyatt Hotels!

Apply Now

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Guest Service Agent