1st line support Work, Jobs in Lower Earley, Brk (with Salaries)

1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
1st Line Support Analyst
FluidOne —Camberley
- £25,000 - £30,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
1st Line Engineer - Yateley
Arc —Yateley
- Azure
- Customer service
- Windows
Lecturer in Dietetics
University of Reading —Reading
- £47,389 - £58,225 a year
- Part-time
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
Service Delivery Engineer
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
6d
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
3rd Line IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Computer networking
- SharePoint
- Work from home
Quick apply
5d
Graduate Teaching Assistant in Computer Science
University of Reading —Reading
- £36,636 a year
- Part-time
- Doctoral degree
- Computer Science
- No experience needed
Adult Learning Tutors - Surreywide
Surrey County Council —Guildford
- £25.42 - £29.59 an hour
- Part-time
- Spanish
- English
- Microsoft Office
- Annual leave
- Language training provided
Music & Music Technology Curriculum Support Assistant (1 Year fixed term maternity cover)
The Sixth Form College Farnborough —Farnborough
- £21,592.36 - £29,425.00 a year
- Full-time
- Microsoft Word
2d
Funeral Service Operative - Flexible Hours
Funeral Partners —Godalming
- £13.91 - £14.56 an hour
- Part-time
- Annual leave
- Flexible schedule
8d
Children's Residential Worker
Surrey County Council —Guildford
- £31,659 - £33,952 a year
- 12 hour shift
- Microsoft Outlook
- English
- Maths
- Annual leave
- Employee assistance programme
Speech and Language Therapy Assistant
Surrey County Council —Woking
- £26,447 - £28,546 a year
- Microsoft Outlook
- Travel
- Care plans
- Employee assistance programme
- Employee discount
13d
Social Care Assistant - Mental Health and LD&A - Connect to Community (C2C) West
Surrey County Council —Woking
- From £31,659 a year
- Call to connect
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
10d
Children’s Residential Worker Learning Disabilities
Surrey County Council —Woking
- £30,647 - £32,867 a year
- 12 hour shift
- English
- Maths
- School
- Annual leave
- Employee assistance programme
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking

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1st Line support Analyst

Apcoa -
Uxbridge

Quick apply

Job details

Full-time
Up to £26,000 a year

Benefits

Company pension
Employee discount

Qualifications

Windows
IT support
Computer networking
SharePoint
IT
Account management
Communication skills
Active Directory

Full job description

The Role

IT 1st Line Support Analyst

Uxbridge (Onsite) | Full-time | Rotational Shifts | Up to £26,000 per annum

Are you starting out in IT or looking to build hands-on experience in a busy service desk environment? Do you enjoy helping people, learning new technologies, and developing your technical skills on the job?

We’re looking for an IT 1st Line Support Analyst to join our service desk team based in Uxbridge. This role is ideal for someone early in their IT career who wants structured exposure to real-world systems, users, and support processes.

The role

As part of the service desk, you’ll be the first point of contact for IT queries from internal and external users. You’ll log and resolve common technical issues, escalate more complex problems when needed, and provide a friendly, professional support experience.

This is an onsite role, working 5 days out of 7 on a rota basis, with shifts between 6:00am and 11:00pm (8.5-hour shifts).

What you’ll do

Provide first line IT support via phone, email, and a ticketing system.
Log, prioritise, and resolve IT incidents and service requests.
Support users with day-to-day IT issues (password resets, account access, and basic troubleshooting).
Assist with Active Directory user administration (accounts, passwords, groups).
Support Windows 10/11, Microsoft 365, Exchange, and SharePoint environments.
Troubleshoot basic hardware issues with laptops, desktops, and peripherals.
Help manage IT assets and stock, including issuing, replacing, and tracking equipment.
Liaise with suppliers and third-party support teams for repairs and escalations.
Assist with project work and new site setups, following clear processes and guidance.
Image and deploy devices using Acronis or similar tools.
Deliver a positive customer experience while working to SLAs.

What you’ll bring

Some experience in an IT support, service desk, or technical support role (including internships, placements, or apprenticeships).
A genuine interest in IT and eagerness to learn and develop technical skills.
Basic understanding of Windows operating systems and Microsoft applications.
Awareness of Active Directory and user account management.
Basic knowledge of networking concepts (such as connectivity and troubleshooting).
Strong communication skills and a customer-focused approach.
Good organisation skills and the ability to follow processes.
A proactive attitude and willingness to ask questions and take ownership.

What’s on offer

Up to £26,000 per annum, depending on experience.
25 days holiday + 8 bank holidays.
Pension scheme and employee discount programme.
Company Pension.
Training, mentoring, and clear development opportunities within IT.
A supportive team environment where learning is encouraged.

Ready to start or grow your IT career?
Apply now and one of our team will be in touch.

Quick apply

Refine Your Search

1st line support jobs in lower earley, brk

1st Line support Analyst

1st Line Support Analyst

IT Support Technician

1st/2nd Line IT Support Engineer - Farnborough

1st Line Engineer - Yateley

Lecturer in Dietetics

IT Support Technician (SETSU) (SEROCU)

Service Delivery Engineer

2nd Line Support Analyst

3rd Line IT Support Engineer

Graduate Teaching Assistant in Computer Science

Adult Learning Tutors - Surreywide

Music & Music Technology Curriculum Support Assistant (1 Year fixed term maternity cover)

Funeral Service Operative - Flexible Hours

Children's Residential Worker

Speech and Language Therapy Assistant

Social Care Assistant - Mental Health and LD&A - Connect to Community (C2C) West

Children’s Residential Worker Learning Disabilities

Infrastructure Technician

Tech Support Analyst

I want to receive the latest job alerts for 1st line support in lower earley, brk

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