Kingsley Specialist Services has established an outstanding reputation nationally, among both social services professionals and residents’ families, for delivering innovative, person-centred support to adults with learning disabilities, particularly those who may have complex needs.
Staff at our seven services in Norfolk, Suffolk and Cambridgeshire are proud to be part of the Kingsley Healthcare Group Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the ninth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care.
Being part of a trusted national care provider gives our Kingsley Specialist Services team the assurance that they will receive all the training and support they need to deliver outstanding care to our clients.
As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.
For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.
Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).
If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
We are seeking an experienced and dedicated PBS Lead to oversee the daily operations of one of our care homes. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC) and familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care to the people we support, whilst meeting financial targets and maintaining full occupancy.
Kingsley Specialist Services provides support for people with learning disabilities and complex needs, and we successfully meet those needs by delivering the positive behaviour support (PBS) model of care, which is at the core of all we do. The PBS values include person-centred care, promoting choice and independence, participation and inclusion. This approach must be applied to all the people we support to empower them to live a meaningful and happy life, within an environment which grows and adapts with each individual. We endeavour to understand what the person is communicating and respond in a pro-active way to meet their needs, as well as offering an alternative behaviour, therefore reducing the person from exhibiting behaviours of concern or becoming distressed. You will be role modelling this approach and ensuring that the whole staff team apply PBS in all they do.
You will be offered regular supervisions and wellbeing sessions and you will be expected to actively participate throughout.
Reports to: PBS Practitioner/ Home Manager
Lead and embed a Positive Behaviour Support (PBS) culture across the home, ensuring alignment with PBS principles: enhancing quality of life, skill development, and minimising restrictive practices.
Oversee implementation and monitoring of PBS strategies in daily care delivery.
Collaborate closely with the PBS Practitioner to review behavioural data, align strategies, and attend regular progress meetings.
Conduct monthly PBS plan reviews, provide feedback, and ensure updates are signed off on Nourish.
Attend and engage in relevant PBS and professional training sessions.
Support with personal care, medication administration, mobility assistance, and daily living activities as required.
Maintain accurate care records, carry out regular welfare checks, and uphold safeguarding standards.
Facilitate community integration and participation in meaningful social activities.
Communicate professionally with people we support, families, staff, and external professionals.
Promote safe working practices in line with Kingsley Healthcare’s policies and ensure confidentiality at all times.
- Have experience of caring for people e.g. raising a family, caring for relatives with care needs.
- Ability to show empathy, understanding and experience of the needs of the people we support.
- Well-developed time management skills with the ability to work under pressure.
- Ability to make balanced, clear and timely decisions.
- Takes a pro–active approach to consulting and involving in decision making process as appropriate.
- Knowledge of food hygiene preparation or a willingness to learn.
- Undertake mandatory training.
- Undertake training in specialist subjects.
- Decoy Farm Learning Disability Care Home, Great Yarmouth, Norfolk
- Pay:: £35,000 per year (depending on experience)
- Type: Permanent
- Shift: Days
- Comprehensive induction and training programme.
- Opportunities for career development and progression.
- Employee Assistance Programme
- Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
- Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
- We’ll pay for your full DBS disclosure
In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.
