Job Advert
Transform your hospitality skills into something truly meaningful. This isn't just another café role our cafés are vibrant, welcoming spaces at the heart of our service, and this role is key to making them places people truly want to be. Bringing energy, enthusiasm and a hands-on approach, you’ll ensure each café runs smoothly day to day while consistently delivering high standards of service and compliance. This is a pivotal position that helps create an environment that supports wellbeing and learning, while contributing to the success and sustainability of our wider offer.
This is a zero hours contract however if you wanted regular slots / hours we would be happy to discuss this at interview up to a max of 18hrs per week. There are multiple roles available.
The hours we are looking to fill across multiple new joiners are 0830-4pm Monday - Friday.
You'll run every aspect of our café operation. From sourcing ingredients and preparing fresh food to serving customers and managing daily finances.
Your role goes beyond typical café work:
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Develop menus focused on affordable, healthy eating that serves the local community
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Meet sales targets and recruitment goals for income, volunteers, and learners
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Prepare food and barista coffee to excellent hygiene and safety standards
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Support volunteers and learners to develop café skills and build confidence
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Organise events and workshops that promote our wider learning programmes
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Handle all daily operations: stock checks, cash handling, banking, and sales reporting
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Act as our shop window – connecting café customers with our broader services
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Explore innovative ideas to grow the café whilst keeping it commercially viable
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Experience working in catering or hospitality
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Basic cooking skills and willingness to develop further
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Qualified to at least Level 2 in a relevant subject or occupational area
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Food Safety Level 2 qualification or willingness to gain quickly
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Understanding of food safety and hygiene procedures
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Ability to work under pressure in a fast-paced team environment
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Genuine commitment to supporting long-term unemployed people
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Positive, energetic personality with enthusiasm for helping others
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Strong relationship-building and communication skills
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Basic maths skills for budgeting and cash handling
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Resilience for this challenging but rewarding sector
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Experience in support roles or Information, Advice and Guidance
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Love working in front-line services with proven experience
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Skilled at baking, cooking, and sourcing value-for-money ingredients
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Interest in supporting wellbeing activities and employment programmes
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Training and development knowledge
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Experience implementing change and bringing colleagues along
Ready to combine your hospitality expertise with genuine community impact? Your café will become a beacon for learning, wellbeing, and opportunity.
Being part of the Acis team, you’ll get:
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Generous holiday entitlement – At least 25 days annual leave every year, plus bank holidays (pro rata)
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One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
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Enhanced pension contributions up to 4%
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The opportunity to undertake professional training, funded by us.
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Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
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Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
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Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
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Long service awards for our loyal employees
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Cycle to work scheme
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Enhanced sick pay scheme
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Enhanced maternity and paternity scheme to support you and your family
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Employee Assistance Programme to give you confidential advice and support, when you need it
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Professional membership subscription to support your continuous professional development
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Death in service benefit
As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.
Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in interviewing and their role and we’re happy to discuss flexible working options and any interview adjustments you might need.
